What users are saying about
16 Ratings
27 Ratings
16 Ratings
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Score 6.8 out of 101
27 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Vista

  • Self-service provides immediate access for employees
  • Open enrollment is so easy, our HR staff love it
  • Fully integrated HR, benefits and payroll information means less errors and saves time
Marcia Fenton profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Vista
7.1
Employee demographic data
ADP TotalSource
7.3
Vista
8.4
Employment history
ADP TotalSource
8.3
Vista
6.7
Job profiles and administration
ADP TotalSource
7.7
Vista
7.4
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Vista
7.5
Organizational charting
ADP TotalSource
8.5
Vista
5.7
Organization and location management
ADP TotalSource
7.4
Vista
7.5
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
Vista
6.5

Payroll Management

ADP TotalSource
8.7
Vista
8.0
Pay calculation
ADP TotalSource
8.4
Vista
8.7
Support for external payroll vendors
ADP TotalSource
9.7
Vista
7.6
Benefit plan administration
ADP TotalSource
8.7
Vista
7.8
Direct deposit files
ADP TotalSource
9.0
Vista
8.0
Salary revision and increment management
ADP TotalSource
9.3
Vista
8.0
Reimbursement management
ADP TotalSource
7.0
Vista
8.2

Leave and Attendance Management

ADP TotalSource
8.5
Vista
7.5
Approval workflow
ADP TotalSource
8.0
Vista
7.5
Balance details
ADP TotalSource
8.5
Vista
7.5
Annual carry-forward and encashment
ADP TotalSource
9.0
Vista
7.5

Employee Self Service

ADP TotalSource
8.3
Vista
7.3
View and generate pay and benefit information
ADP TotalSource
8.7
Vista
8.1
Update personal information
ADP TotalSource
8.7
Vista
7.6
View company policy documentation
ADP TotalSource
8.0
Vista
7.3
Employee recognition
ADP TotalSource
8.0
Vista
6.9
View job history
ADP TotalSource
8.4
Vista
6.5

Asset Management

ADP TotalSource
8.0
Vista
7.2
Tracking of all physical assets
ADP TotalSource
8.0
Vista
7.2

HR Reporting

ADP TotalSource
8.0
Vista
7.7
Report builder
ADP TotalSource
8.0
Vista
8.0
Pre-built reports
ADP TotalSource
8.0
Vista
6.9
Ability to combine HR data with external data
ADP TotalSource
8.0
Vista
8.3

Onboarding

ADP TotalSource
8.8
Vista
7.3
New hire portal
ADP TotalSource
8.6
Vista
7.3
Manager tracking tools
ADP TotalSource
9.0
Vista

Performance and Goals

ADP TotalSource
7.0
Vista
6.0
Corporate goal setting
ADP TotalSource
6.0
Vista
5.7
Individual goal setting
ADP TotalSource
8.0
Vista
5.7
Line-of sight-visibility
ADP TotalSource
6.0
Vista
Performance tracking
ADP TotalSource
8.0
Vista
6.5

Performance Management

ADP TotalSource
7.6
Vista
7.3
Performance plans
ADP TotalSource
6.0
Vista
7.6
Performance improvement plans
ADP TotalSource
9.0
Vista
7.3
Review status tracking
ADP TotalSource
7.0
Vista
7.4
Review reminders
ADP TotalSource
8.0
Vista
7.1
Multiple review frequency
ADP TotalSource
8.0
Vista
7.3

Succession Planning

ADP TotalSource
7.0
Vista
3.6
Create succession plans/pools
ADP TotalSource
7.0
Vista
3.6
Candidate ranking
ADP TotalSource
7.0
Vista
3.6
Candidate search
ADP TotalSource
8.0
Vista
3.6
Candidate development
ADP TotalSource
6.0
Vista
3.6

Recruiting / ATS

ADP TotalSource
7.4
Vista
3.2
Job Requisition Management
ADP TotalSource
6.0
Vista
4.0
Company Website Posting
ADP TotalSource
8.0
Vista
4.0
Publish to Social Media
ADP TotalSource
7.0
Vista
Job Search Site Posting
ADP TotalSource
9.0
Vista
Duplicate Candidate Prevention
ADP TotalSource
6.0
Vista
2.2
Applicant Tracking
ADP TotalSource
7.0
Vista
3.4
Notifications and Alerts
ADP TotalSource
9.0
Vista
2.4

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • Vista HRMS is very flexible, it does everything we need for HR, benefits and payroll. It’s user-friendly and intuitive to use, when we roll out new self-service items our employees have no problems and require minimal training or documentation.
  • PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days. We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost.
  • The PDS User’s Conference is an excellent learning opportunity for training on everything Vista does, including using Crystal Reports for custom reporting. You also get to meet and talk to the executive and development staff and have direct input into the future product development.
Marcia Fenton profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • Some customizations can be costly; although they are worth investing the money to further personalize the system to your specific needs
  • The recruiting module still needs further work for it to function as a true ATS.
  • In order to create your own custom reports, you will need someone knowledgeable in Crystal Reports.
Amitai Levin profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Vista9.0
Based on 7 answers
The key factor in continuing with VistaHRMS is the relationship and strategic partnership we have built with PDS. They strive to meet the needs of all of their customers by providing a flexible and configurable system. PDS strives to improve its product in the ways that are most important to their user base.
No photo available

Usability

No score
No answers yet
No answers on this topic
Vista8.2
Based on 2 answers
  • Employee self-service is easy to set up and use
  • Payroll and benefits integration works well
  • Screens are easy to navigate
Marcia Fenton profile photo

Support

No score
No answers yet
No answers on this topic
Vista8.3
Based on 3 answers
They are quick to respond to support requests. Often they are able to address the issue without escalation. The support staff are extremely knowledgeable and willing to recruit other staff to help troubleshoot a problem. They frequently do screen sharing sessions to actually see the behavior we experience so they can better understand the problem and get it resolved. Without an exception, all of the support staff are extremely pleasant and enjoyable to be around. They truly value their customers and our success and they try to make it fun to interact with them. Support calls do not incur a support fee either. All support, excluding consulting services, is included in our annual support.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Vista10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin profile photo

Implementation

No score
No answers yet
No answers on this topic
Vista7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
No photo available

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available
Vista has modules built in the system with maintenance fees that are feasible. The functionality and capabilities of the system are robust - not sure what the system cannot do. The system is reliant on your skills to modify the modules but the customer support team will partner up with you to get the job done.
No photo available

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • Vista HRMS offers a very reasonably priced solution that performs the functions we need for our business.
  • With a very small IT staff we successfully implemented all modules of Vista HRMS in approx. 6 months from start of implementation. Compared to other projects the cost to implement this system was very cost effective.
  • We have been able to maintain our internal benefits, payroll & HR functions in-house with no additional staff at a significantly reduced annual maintenance cost.
No photo available

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Vista

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.