What users are saying about

ADP Vantage HCM

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91 Ratings
14 Ratings

ADP Vantage HCM

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91 Ratings
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Score 6.7 out of 101
14 Ratings
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Score 7 out of 101

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Likelihood to Recommend

ADP Vantage HCM

I think it all depends on what the client is looking for. I mean we have been using Vantage for the last 6 years and it has come a long way from where it started. The nice thing is we have been able to grow with it and configure things to how we need them to be for our business. So each business needs are going to be different and ADP Vantage can keep up with those needs.
No photo available

Epicor HCM

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
Joseph Moeller profile photo

Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.3
Epicor HCM
6.5
Employee demographic data
ADP Vantage HCM
6.3
Epicor HCM
7.0
Employment history
ADP Vantage HCM
6.0
Epicor HCM
6.5
Job profiles and administration
ADP Vantage HCM
6.3
Epicor HCM
7.1
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.6
Epicor HCM
6.1
Organizational charting
ADP Vantage HCM
6.9
Epicor HCM
3.7
Organization and location management
ADP Vantage HCM
6.2
Epicor HCM
6.9
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
Epicor HCM
8.1

Payroll Management

ADP Vantage HCM
7.0
Epicor HCM
6.9
Pay calculation
ADP Vantage HCM
6.5
Epicor HCM
6.1
Support for external payroll vendors
ADP Vantage HCM
6.1
Epicor HCM
7.2
Benefit plan administration
ADP Vantage HCM
6.1
Epicor HCM
5.5
Direct deposit files
ADP Vantage HCM
7.1
Epicor HCM
7.6
Salary revision and increment management
ADP Vantage HCM
7.6
Epicor HCM
6.7
Reimbursement management
ADP Vantage HCM
8.4
Epicor HCM
8.0

Leave and Attendance Management

ADP Vantage HCM
7.4
Epicor HCM
6.5
Approval workflow
ADP Vantage HCM
6.2
Epicor HCM
8.2
Balance details
ADP Vantage HCM
8.0
Epicor HCM
4.4
Annual carry-forward and encashment
ADP Vantage HCM
7.9
Epicor HCM
7.0

Employee Self Service

ADP Vantage HCM
6.9
Epicor HCM
7.3
View and generate pay and benefit information
ADP Vantage HCM
6.6
Epicor HCM
7.0
Update personal information
ADP Vantage HCM
6.7
Epicor HCM
5.9
View company policy documentation
ADP Vantage HCM
6.2
Epicor HCM
9.9
Employee recognition
ADP Vantage HCM
7.8
Epicor HCM
View job history
ADP Vantage HCM
7.3
Epicor HCM
6.4

Asset Management

ADP Vantage HCM
9.2
Epicor HCM
7.1
Tracking of all physical assets
ADP Vantage HCM
9.2
Epicor HCM
7.1

HR Reporting

ADP Vantage HCM
7.2
Epicor HCM
4.7
Report builder
ADP Vantage HCM
6.2
Epicor HCM
5.6
Pre-built reports
ADP Vantage HCM
8.5
Epicor HCM
3.4
Ability to combine HR data with external data
ADP Vantage HCM
6.8
Epicor HCM
5.0

Onboarding

ADP Vantage HCM
6.7
Epicor HCM
6.0
New hire portal
ADP Vantage HCM
6.9
Epicor HCM
4.0
Manager tracking tools
ADP Vantage HCM
6.5
Epicor HCM
8.0

Performance and Goals

ADP Vantage HCM
7.2
Epicor HCM
5.4
Corporate goal setting
ADP Vantage HCM
6.8
Epicor HCM
1.0
Individual goal setting
ADP Vantage HCM
6.6
Epicor HCM
7.4
Line-of sight-visibility
ADP Vantage HCM
7.5
Epicor HCM
7.0
Performance tracking
ADP Vantage HCM
7.8
Epicor HCM
6.3

Performance Management

ADP Vantage HCM
6.7
Epicor HCM
5.4
Performance plans
ADP Vantage HCM
6.7
Epicor HCM
6.4
Performance improvement plans
ADP Vantage HCM
6.7
Epicor HCM
1.0
Review status tracking
ADP Vantage HCM
6.9
Epicor HCM
4.5
Review reminders
ADP Vantage HCM
6.8
Epicor HCM
7.2
Multiple review frequency
ADP Vantage HCM
6.3
Epicor HCM
8.0

Succession Planning

ADP Vantage HCM
7.1
Epicor HCM
6.0
Create succession plans/pools
ADP Vantage HCM
9.4
Epicor HCM
Candidate ranking
ADP Vantage HCM
7.1
Epicor HCM
6.5
Candidate search
ADP Vantage HCM
5.8
Epicor HCM
5.5
Candidate development
ADP Vantage HCM
5.8
Epicor HCM

Recruiting / ATS

ADP Vantage HCM
6.2
Epicor HCM
8.1
Job Requisition Management
ADP Vantage HCM
5.9
Epicor HCM
8.1
Company Website Posting
ADP Vantage HCM
6.8
Epicor HCM
9.0
Publish to Social Media
ADP Vantage HCM
6.5
Epicor HCM
Job Search Site Posting
ADP Vantage HCM
6.6
Epicor HCM
Duplicate Candidate Prevention
ADP Vantage HCM
6.0
Epicor HCM
9.0
Applicant Tracking
ADP Vantage HCM
5.9
Epicor HCM
7.3
Notifications and Alerts
ADP Vantage HCM
5.9
Epicor HCM
7.2

Pros

  • ADP Vantage HCM is nicely laid out so it is user friendly. It gives you the look and feel of what other popular apps might look like so there is a familiarity there.
  • ADP Vantage HCM being a one stop shop, makes it nice to only have to keep track of one log in and I have all of the information I need at my fingertips.
  • ADP Vantage HCM is always evolving and while at times this can be a challenge I find it to be a strength that they are always trying to improve the product.
No photo available
  • Reporting capability is robust if you know SQL.
  • Client relationship manager is involved and knowledgeable.
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Cons

  • The product is sold as fully integrated but it is not. The Recruiting Management module isn't considered part of Vantage by the ADP team members. And, the look and feel of it is very different than the other modules. And, it is very difficult to use.
  • The Performance Management module is designed to support a very traditional approach to performance management and it is very rigid. It's very difficult to support more progressive ways of developing performance and keeping employees motivated.
  • The configuration/implementation was extremely painful. Implementation consultants vary wildly on their knowledge of their own modules and almost none of them understand how what is built in their module might impact configuration in other modules.
  • Five months post go-live we continue to have significant issues. Many of which seem to arise when updates are made by ADP.
Diane Hartley profile photo
  • There has been little or no investment in development/upgrades in this product for 4 years.
  • The overall interface is very dated, not user friendly and clunky. The time-off interface is so confusing that employees have a difficult time just trying to figure out what their time-off balance is. We typically field 5 questions a week about time-off. This is frustrating to both employees and HR staff.
  • The open enrollment module is out dated to say the least. We have a 5 page document and instructional video on submitting elections for open enrollment but we still have a 50% rate of employees who "think" they completed the process, but did not. It takes about 40 hours of follow-up (emails and phone calls) to ensure elections have been submitted correctly.
  • In general, Epicor HCM is grossly understaffed. It takes at least 3-weeks to get on a calendar for an interface developer.
No photo available

Likelihood to Renew

ADP Vantage HCM8.2
Based on 7 answers
I have no renewal decision power, but it seems that the system does what it is meant to do for the 750 employees that it supports.
No photo available
Epicor HCM10.0
Based on 2 answers
I don't use it as a user, I implement it for clients as an outside consultant partner.
No photo available

Usability

ADP Vantage HCM5.2
Based on 5 answers
Not on Vantage yet
Maria Vladova profile photo
Epicor HCM7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
Epicor HCM9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
Epicor HCM9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Support

ADP Vantage HCM7.2
Based on 6 answers
Great customer support, but long hold times.
Maria Zheleznyak profile photo
Epicor HCM8.0
Based on 3 answers
I have had to contact support a few times since we have been using the software. I have always gotten very timely responses and have never had a time when they either could not help me or were not responsive.
Cheryl Atkins profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Epicor HCM10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
No score
No answers yet
No answers on this topic

Implementation

ADP Vantage HCM5.5
Based on 5 answers
I think ADP changed their process after the difficulties we had
No photo available
Epicor HCM7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Alternatives Considered

I was not involved in choosing ADP Vantage
Diane Hartley profile photo
We thought Epicor HCM could offer us more functionality. Which they in theory they can, but the administration and maintenance has been more trouble than it's worth
No photo available

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
Epicor HCM8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Return on Investment

  • Our organization has experienced a more efficient and faster recruiting process through ADPRM and ADP Vantage HCM.
  • The analytics and robust reporting tools are user friendly and allow non-technical users to gain data insights to provide better forecasting and metrics to the business.
Jacqueline Raymond profile photo
  • Reduced efficiency. More time spent troubleshooting HCM issues or helping other HCM users (candidates and employees) than actually using the system as intended. Also lots of time spent following up customer support, account managers, and consultants.
  • Our department counts the days until we can implement a new system. Our shared dislike of the system has unified us a team.
No photo available

Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Epicor HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details