What users are saying about

ADP Vantage HCM

89 Ratings

Epicor HCM

14 Ratings

ADP Vantage HCM

89 Ratings
Score 6.4 out of 101

Epicor HCM

14 Ratings
Score 7 out of 101

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Likelihood to Recommend

ADP Vantage HCM

It seems well suited for Time Card and Payroll.
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Epicor HCM

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
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Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.3
Epicor HCM
6.5
Employee demographic data
ADP Vantage HCM
6.3
Epicor HCM
7.0
Employment history
ADP Vantage HCM
5.9
Epicor HCM
6.5
Job profiles and administration
ADP Vantage HCM
6.1
Epicor HCM
7.1
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.5
Epicor HCM
6.1
Organizational charting
ADP Vantage HCM
6.9
Epicor HCM
3.7
Organization and location management
ADP Vantage HCM
6.2
Epicor HCM
6.9
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
Epicor HCM
8.1

Payroll Management

ADP Vantage HCM
6.9
Epicor HCM
6.9
Pay calculation
ADP Vantage HCM
6.5
Epicor HCM
6.1
Support for external payroll vendors
ADP Vantage HCM
6.1
Epicor HCM
7.2
Benefit plan administration
ADP Vantage HCM
6.0
Epicor HCM
5.5
Direct deposit files
ADP Vantage HCM
7.1
Epicor HCM
7.6
Salary revision and increment management
ADP Vantage HCM
7.5
Epicor HCM
6.7
Reimbursement management
ADP Vantage HCM
8.3
Epicor HCM
8.0

Leave and Attendance Management

ADP Vantage HCM
7.3
Epicor HCM
6.5
Approval workflow
ADP Vantage HCM
6.1
Epicor HCM
8.2
Balance details
ADP Vantage HCM
7.9
Epicor HCM
4.4
Annual carry-forward and encashment
ADP Vantage HCM
7.8
Epicor HCM
7.0

Employee Self Service

ADP Vantage HCM
6.9
Epicor HCM
7.3
View and generate pay and benefit information
ADP Vantage HCM
6.5
Epicor HCM
7.0
Update personal information
ADP Vantage HCM
6.6
Epicor HCM
5.9
View company policy documentation
ADP Vantage HCM
6.1
Epicor HCM
9.9
Employee recognition
ADP Vantage HCM
7.8
Epicor HCM
View job history
ADP Vantage HCM
7.3
Epicor HCM
6.4

Asset Management

ADP Vantage HCM
9.2
Epicor HCM
7.1
Tracking of all physical assets
ADP Vantage HCM
9.2
Epicor HCM
7.1

HR Reporting

ADP Vantage HCM
7.0
Epicor HCM
4.7
Report builder
ADP Vantage HCM
6.2
Epicor HCM
5.6
Pre-built reports
ADP Vantage HCM
8.3
Epicor HCM
3.4
Ability to combine HR data with external data
ADP Vantage HCM
6.5
Epicor HCM
5.0

Onboarding

ADP Vantage HCM
6.7
Epicor HCM
6.0
New hire portal
ADP Vantage HCM
6.9
Epicor HCM
4.0
Manager tracking tools
ADP Vantage HCM
6.4
Epicor HCM
8.0

Performance and Goals

ADP Vantage HCM
7.1
Epicor HCM
5.4
Corporate goal setting
ADP Vantage HCM
6.7
Epicor HCM
1.0
Individual goal setting
ADP Vantage HCM
6.5
Epicor HCM
7.4
Line-of sight-visibility
ADP Vantage HCM
7.4
Epicor HCM
7.0
Performance tracking
ADP Vantage HCM
7.7
Epicor HCM
6.3

Performance Management

ADP Vantage HCM
6.6
Epicor HCM
5.4
Performance plans
ADP Vantage HCM
6.6
Epicor HCM
6.4
Performance improvement plans
ADP Vantage HCM
6.6
Epicor HCM
1.0
Review status tracking
ADP Vantage HCM
6.9
Epicor HCM
4.5
Review reminders
ADP Vantage HCM
6.7
Epicor HCM
7.2
Multiple review frequency
ADP Vantage HCM
6.3
Epicor HCM
8.0

Succession Planning

ADP Vantage HCM
7.0
Epicor HCM
6.0
Create succession plans/pools
ADP Vantage HCM
9.4
Epicor HCM
Candidate ranking
ADP Vantage HCM
7.2
Epicor HCM
6.5
Candidate search
ADP Vantage HCM
5.7
Epicor HCM
5.5
Candidate development
ADP Vantage HCM
5.7
Epicor HCM

Recruiting / ATS

ADP Vantage HCM
6.2
Epicor HCM
8.1
Job Requisition Management
ADP Vantage HCM
5.9
Epicor HCM
8.1
Company Website Posting
ADP Vantage HCM
6.8
Epicor HCM
9.0
Publish to Social Media
ADP Vantage HCM
6.5
Epicor HCM
Job Search Site Posting
ADP Vantage HCM
6.6
Epicor HCM
Duplicate Candidate Prevention
ADP Vantage HCM
6.0
Epicor HCM
9.0
Applicant Tracking
ADP Vantage HCM
5.9
Epicor HCM
7.3
Notifications and Alerts
ADP Vantage HCM
5.8
Epicor HCM
7.2

Pros

  • It does a very thorough job of showing history of applicants interaction with job applications in an orderly format.
  • It can, in theory, be a more cost-effective solution for managing multiple software applications all on one platform.
  • Customization options for adding and subtracting steps in the recruiting process and pipeline are endless.
Clay Baswell profile photo
  • The database relational structure and schema. Spending several years as a database engineer, I appreciate the normalized design of the underlying database structure. I feel that when compared with many other information systems, Epicor HCM is a model that I frequently reference to other people as an example of a "properly built" database schema.
  • The out of the box customization tools. Although they do not always work as well as intended, HCM is a product that understands that every business runs a little differently. The ability to rename fields and manipulate variables using tasks in the front-end interface does allow for some easier tailoring of the out of the box processes to terms that our business users were familiar with (resource editor, global variable editor). The task editor also provides good promise to be a tool to customize the interface to see what you want to see on the form. However, this is somewhat limited in potential and is subject to frequent bugs as of 5.8. Customization of menu items and menu tabs on the main menu is possible, which is a perk, but can be a bit confusing when compared to other systems. Some bugs required manipulation through the database in order to get them to fall into place properly.
  • The ease of use. Once properly oriented with the product, adept computer users should have no problem navigating through the main page and flowing through the steps to complete maintenance on records or enter personnel actions, etc.
  • Configurability. Because of the database structure, code tables and data tables allowed us to enter data that matches our business model and properly maintain the personnel information in the way we found suited us best.
Joseph Moeller profile photo

Cons

  • Batch output reports are not user friendly and efficient. They are not easy to read or use for audit purposes.
  • Not being able to find employees by the whole SSN makes it difficult in times that is your only known source of data for the employee.
  • The lack of use of effective dates makes it very difficult to report on and prepare audit documentation for clients.
  • There are bugs still in this system that seem to be only brought up by the client and the action to fix or make right is not taken with the critical needs of the clients.
Nicole Walsh profile photo
  • Limitations of ad hoc query potential. The visual builder should have an option to "go advanced" and allow more complex queries to be written. The SQL-entry does not allow more than basic subqueries and joins. Compound queries, which are used by salary grade information, are not supported through this interface. All reports are run through SSRS, which is fine to be embedded on the screen, but I felt that the transition from query information from user's superview to some viewable information has some room for improvement.
  • End-user experience with record manipulation user interface flow / structure. I understand what developers were going from with the one screen record selection on the left navigation panel with record data on the right side. This sounds good in theory and works well with technically-savvy users. However, I found that with less technically oriented users, the visual flow of this was not as intuitive and accepted by the users (including candidates of the company), frequently making mistakes and being unable to complete required tasks. Because this interface is prevalent throughout the system, I would recommend focus-group testing redesigned versions of the interface with general information to see which redesign potential, or even just visual styling to the existing interface, could be cascaded through the software.
  • Out of the box reporting and configuration. This is something that is difficult to nail down in a software because every customer is different and will use the system a bit differently. However, I felt that the standard product comes with tons of reports enabled on the menu, but most are of little value if not first edited. This needs to be done by exporting, manipulating using report developer tools, and re-imported. This is not unexpected, but I think that it would add value for HCM to provide a tool which assists in the configuration of the reports.
  • Security flaws or limitations of functionality. In an organization where some HR users should have access to see some or most users' information, there is not this security also embedded on important features like "routing history" or "audit" tasks. For example, if the enterprise president receives a bonus, an HR manager who must field weekly audits in a branch location will have access to see that bonus if they are granted access to the routing history or audit tasks.
Joseph Moeller profile photo

Likelihood to Renew

ADP Vantage HCM8.2
Based on 7 answers
Not sure we will be able to use Vantage with our current internal processes
Maria Vladova profile photo
Epicor HCM10.0
Based on 2 answers
I don't use it as a user, I implement it for clients as an outside consultant partner.
No photo available

Usability

ADP Vantage HCM5.2
Based on 5 answers
Despite minor glitches, we satisfied overall with the capacity of data processed.
Maria Zheleznyak profile photo
Epicor HCM7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
Epicor HCM9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
Epicor HCM9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Support

ADP Vantage HCM7.2
Based on 6 answers
Great customer support, but long hold times.
Maria Zheleznyak profile photo
Epicor HCM8.0
Based on 3 answers
I have had to contact support a few times since we have been using the software. I have always gotten very timely responses and have never had a time when they either could not help me or were not responsive.
Cheryl Atkins profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Epicor HCM10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
No score
No answers yet
No answers on this topic

Implementation

ADP Vantage HCM5.5
Based on 5 answers
Find the best connection between old and new procedures so everyone will understand how to use the software.
Maria Zheleznyak profile photo
Epicor HCM7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Alternatives Considered

PayForce did everything we needed with less dependence on ADP and at lower cost - Vantage cost more, delivers less and makes us more dependent on ADP - if we had an option we would have stayed on that platform.
Shelly Guilmette profile photo
After a failed implementation with Open4, we needed a solution that was more usable with our end-users. The outdated system provided by one of ADP's products needed to be replaced. We chose Epicor HCM because we were enticed by the functionality it provided and ease of use, as well as its ability to be integrated with Epicor ERP, a product which we had owned and used for several years.
Joseph Moeller profile photo

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
Epicor HCM8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Return on Investment

  • More employee empowerment by Employee Self-Service
No photo available
  • Epicor HCM overall has had a strong positive affect on the speed at which HR actions are completed and improves the quality of the data being maintained. Routing actions for approvals and electronic notifications, which are new features above our previous electronic system are harder to lose than paper.
  • Epicor HCM professional services experience has been hit and miss, but all in all, mostly negative. Throughout our implementation, Epicor has had a few personnel assigned and reassigned to our project. Our problems frequently needed to be escalated, and disturbing periods were communication was not available by key Epicor project members led to a disheartening experience. A lot of configuration by professional services experts and consultants of Epicor needed to be completely redone, leading to incorrect payouts for benefit deductions and costing the company significant loses that could not be refunded without legal action. These were not pursued, but the diligence and expertise with which these services were carried out were very disappointing.
Joseph Moeller profile photo

Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Epicor HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details