What users are saying about
92 Ratings
62 Ratings
92 Ratings
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Score 6.9 out of 101
62 Ratings
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Score 6.7 out of 101

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Likelihood to Recommend

ADP Vantage HCM

I have used many payroll services and software. ADP Vantage is definitely the most advanced and intuitive product that I have used. We have a decentralized payroll, and it works great however I understand most clients do all the payroll at one location, so it suits either way. I not only recommend it for the exceptional product but also for the customer service that ADP provides.
Lydia Chodnicki profile photo

Paychex Flex

I would say that it's completely great for simple things. Accessing your paystubs, looking at your current information, verifying easy changes like address, name changes, etc.. that works great. I would say that Paychex feels limited with it's functionality on the end user side, however it isn't necessarily a bad thing. If you're trying to stay lean and light for a system, I'd highly recommend it. If you need more in depth functionality from a payroll system, it seems like other solutions would be better.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.5
Paychex Flex
4.3
Employee demographic data
ADP Vantage HCM
6.5
Paychex Flex
6.6
Employment history
ADP Vantage HCM
6.3
Paychex Flex
4.4
Job profiles and administration
ADP Vantage HCM
6.5
Paychex Flex
4.9
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.8
Paychex Flex
4.2
Organizational charting
ADP Vantage HCM
7.0
Paychex Flex
1.0
Organization and location management
ADP Vantage HCM
6.2
Paychex Flex
2.6
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
Paychex Flex
6.2

Payroll Management

ADP Vantage HCM
7.1
Paychex Flex
7.2
Pay calculation
ADP Vantage HCM
6.7
Paychex Flex
7.5
Support for external payroll vendors
ADP Vantage HCM
6.3
Paychex Flex
Benefit plan administration
ADP Vantage HCM
6.2
Paychex Flex
7.0
Direct deposit files
ADP Vantage HCM
7.2
Paychex Flex
8.0
Salary revision and increment management
ADP Vantage HCM
7.7
Paychex Flex
7.6
Reimbursement management
ADP Vantage HCM
8.6
Paychex Flex
5.9

Leave and Attendance Management

ADP Vantage HCM
7.6
Paychex Flex
7.6
Approval workflow
ADP Vantage HCM
6.4
Paychex Flex
7.9
Balance details
ADP Vantage HCM
8.2
Paychex Flex
6.8
Annual carry-forward and encashment
ADP Vantage HCM
8.2
Paychex Flex
8.1

Employee Self Service

ADP Vantage HCM
7.1
Paychex Flex
6.7
View and generate pay and benefit information
ADP Vantage HCM
6.8
Paychex Flex
8.2
Update personal information
ADP Vantage HCM
6.9
Paychex Flex
8.0
View company policy documentation
ADP Vantage HCM
6.5
Paychex Flex
6.4
Employee recognition
ADP Vantage HCM
7.9
Paychex Flex
View job history
ADP Vantage HCM
7.4
Paychex Flex
4.1

Asset Management

ADP Vantage HCM
9.3
Paychex Flex
4.2
Tracking of all physical assets
ADP Vantage HCM
9.3
Paychex Flex
4.2

HR Reporting

ADP Vantage HCM
7.5
Paychex Flex
4.8
Report builder
ADP Vantage HCM
6.4
Paychex Flex
4.1
Pre-built reports
ADP Vantage HCM
8.8
Paychex Flex
4.3
Ability to combine HR data with external data
ADP Vantage HCM
7.3
Paychex Flex
6.1

Onboarding

ADP Vantage HCM
6.8
Paychex Flex
4.6
New hire portal
ADP Vantage HCM
7.0
Paychex Flex
4.2
Manager tracking tools
ADP Vantage HCM
6.7
Paychex Flex
5.1

Performance and Goals

ADP Vantage HCM
7.4
Paychex Flex
Corporate goal setting
ADP Vantage HCM
7.0
Paychex Flex
Individual goal setting
ADP Vantage HCM
6.8
Paychex Flex
Line-of sight-visibility
ADP Vantage HCM
7.8
Paychex Flex
Performance tracking
ADP Vantage HCM
8.0
Paychex Flex

Performance Management

ADP Vantage HCM
6.8
Paychex Flex
Performance plans
ADP Vantage HCM
6.8
Paychex Flex
Performance improvement plans
ADP Vantage HCM
6.8
Paychex Flex
Review status tracking
ADP Vantage HCM
7.0
Paychex Flex
Review reminders
ADP Vantage HCM
6.8
Paychex Flex
Multiple review frequency
ADP Vantage HCM
6.4
Paychex Flex

Succession Planning

ADP Vantage HCM
7.2
Paychex Flex
Create succession plans/pools
ADP Vantage HCM
9.5
Paychex Flex
Candidate ranking
ADP Vantage HCM
7.2
Paychex Flex
Candidate search
ADP Vantage HCM
6.0
Paychex Flex
Candidate development
ADP Vantage HCM
6.0
Paychex Flex

Recruiting / ATS

ADP Vantage HCM
6.3
Paychex Flex
8.3
Job Requisition Management
ADP Vantage HCM
6.0
Paychex Flex
8.3
Company Website Posting
ADP Vantage HCM
6.8
Paychex Flex
8.3
Publish to Social Media
ADP Vantage HCM
6.6
Paychex Flex
8.3
Job Search Site Posting
ADP Vantage HCM
6.6
Paychex Flex
8.3
Duplicate Candidate Prevention
ADP Vantage HCM
6.1
Paychex Flex
8.0
Applicant Tracking
ADP Vantage HCM
5.9
Paychex Flex
8.3
Notifications and Alerts
ADP Vantage HCM
6.0
Paychex Flex
8.3

Pros

  • No one does payroll better than ADP. They have a long standing history of being a leader.
  • The support team to which we were assigned post-implementation is outstanding. Their customer service skills are off the charts, and their response time is good. It's a good match-up of personalities.
  • Having a cloud-based system takes a lot of load off an IT department as opposed to an on-premise software. With so many priorities and other systems that an IT department has to support, it is nice to call a dedicated response team to help with issues. If there are payroll issues, especially, a fix needs to quickly get in place so that paychecks go out on time.
  • Having a cloud-based system that also has mobile capabilities allows employees to access the system any time and place.
No photo available
  • Easy reporting
  • Manage benefits all in one place
  • Quick and easy processing of payroll
No photo available

Cons

  • When ADP releases updates, it sometimes causes issues with our current setup - mainly in terms of security access profiles. If they add a new feature or update an old one, sometimes those profiles will default to having access, which can cause a problem in terms of segregation of duties.
  • The initial support we received when we first went live from a payroll perspective was not the best. Our implementation team rolled off and we were informed that a new group would support us. Unfortunately, they did not know our entire set up, so they were, at times, as lost as we were. (This has improved over the last year.)
No photo available
  • We use paychex.com, which I believe is separate from paychex flex. Wish there was a combined site for both attributes. We use paychex.com to manage our PTO requests.
  • Doesn't provide all paystub history; appears that it only provides the most recent transactions. Would be nice if they had it organized with all previous payments.
  • Better communication with the individual. There are messages that are posted on paychex flex that I would have no idea about if I didn't occasionally sign on.
No photo available

Likelihood to Renew

ADP Vantage HCM8.3
Based on 7 answers
I have no renewal decision power, but it seems that the system does what it is meant to do for the 750 employees that it supports.
No photo available
Paychex Flex8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Joretta Fletcher profile photo

Usability

ADP Vantage HCM5.4
Based on 5 answers
when required to move from PayForce to Vantage we expected to have greater functionality and reporting - did not expect to be forced to move to a product that was not ready, provided less functionality, required more dependence on ADP Service Rep for day to day function and cost more - was a big swing and a miss for ADP
Shelly Guilmette profile photo
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
No score
No answers yet
No answers on this topic

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
No score
No answers yet
No answers on this topic

Support

ADP Vantage HCM7.2
Based on 6 answers
Not on Vantage yet
Maria Vladova profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
No score
No answers yet
No answers on this topic

Implementation

ADP Vantage HCM5.7
Based on 5 answers
Still not implemented
Maria Vladova profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have had ADP for over 18 years. Our parent company wanted all their dealers to go onto the Vantage system, it improved all of our processes. There are less human errors and a lot of the information is put in by the employee.
No photo available
Better & more modern
Katya Maiser, PHR and CP profile photo

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • So far this product is not what we were looking for in a product. We had one that worked well and worked for us. Being put on a product that is not fully functioning for what we need and being told that it basically is what it is and we need to learn to deal with the new product is not the best customer experience. I am hoping that through enhancements that this product lives up to promise that was made when we were told we were moving to it.
Nicole Walsh profile photo
  • It has helped us streamline our payroll processes.
Darla Shaw profile photo

Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details