ADP Vantage HCM vs. WorkForce Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Vantage HCM
Score 6.5 out of 10
Enterprise companies (1,001+ employees)
ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.N/A
WorkForce Suite
Score 3.4 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Pricing
ADP Vantage HCMWorkForce Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Vantage HCMWorkForce Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Vantage HCMWorkForce Suite
Considered Both Products
ADP Vantage HCM
Chose ADP Vantage HCM
ADP Vantage is more reliable and user-friendly than previous platforms utilized.
WorkForce Suite
Chose WorkForce Suite
WorkForce Suite was an improvement to ADP Vantage's timekeeping offering, but ultimately didn't meet the mark when it came to what our company needed. It was not able to keep up with the complexities of an environment where employees work multiple shifts per week and/or day, at …
Top Pros
Top Cons
Features
ADP Vantage HCMWorkForce Suite
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Vantage HCM
9.2
62 Ratings
15% above category average
WorkForce Suite
-
Ratings
Employee demographic data9.256 Ratings00 Ratings
Employment history9.059 Ratings00 Ratings
Job profiles and administration9.355 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.357 Ratings00 Ratings
Organizational charting9.150 Ratings00 Ratings
Organization and location management9.451 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)9.344 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Vantage HCM
9.3
61 Ratings
15% above category average
WorkForce Suite
-
Ratings
Pay calculation9.558 Ratings00 Ratings
Support for external payroll vendors9.239 Ratings00 Ratings
Off-cycle/On-Demand payment9.317 Ratings00 Ratings
Benefit plan administration9.246 Ratings00 Ratings
Direct deposit files9.460 Ratings00 Ratings
Salary revision and increment management9.645 Ratings00 Ratings
Reimbursement management9.17 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Vantage HCM
9.2
40 Ratings
12% above category average
WorkForce Suite
-
Ratings
Approval workflow9.339 Ratings00 Ratings
Balance details9.110 Ratings00 Ratings
Annual carry-forward and encashment9.19 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Vantage HCM
9.4
63 Ratings
14% above category average
WorkForce Suite
-
Ratings
View and generate pay and benefit information9.163 Ratings00 Ratings
Update personal information9.158 Ratings00 Ratings
View company policy documentation9.448 Ratings00 Ratings
Employee recognition9.721 Ratings00 Ratings
View job history9.547 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Vantage HCM
9.9
14 Ratings
24% above category average
WorkForce Suite
-
Ratings
Tracking of all physical assets9.914 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Vantage HCM
8.7
61 Ratings
13% above category average
WorkForce Suite
-
Ratings
Report builder9.160 Ratings00 Ratings
Pre-built reports7.759 Ratings00 Ratings
Ability to combine HR data with external data9.241 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Vantage HCM
8.9
35 Ratings
10% above category average
WorkForce Suite
-
Ratings
New hire portal8.433 Ratings00 Ratings
Manager tracking tools9.327 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Vantage HCM
8.8
19 Ratings
7% above category average
WorkForce Suite
-
Ratings
Corporate goal setting8.915 Ratings00 Ratings
Individual goal setting8.518 Ratings00 Ratings
Line-of sight-visibility8.515 Ratings00 Ratings
Performance tracking9.417 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Vantage HCM
8.7
23 Ratings
8% above category average
WorkForce Suite
-
Ratings
Performance plans7.822 Ratings00 Ratings
Performance improvement plans8.619 Ratings00 Ratings
Review status tracking8.619 Ratings00 Ratings
Review reminders9.119 Ratings00 Ratings
Multiple review frequency9.217 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Vantage HCM
9.4
13 Ratings
17% above category average
WorkForce Suite
-
Ratings
Create succession plans/pools9.711 Ratings00 Ratings
Candidate ranking8.812 Ratings00 Ratings
Candidate search9.512 Ratings00 Ratings
Candidate development9.512 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Vantage HCM
9.3
25 Ratings
17% above category average
WorkForce Suite
-
Ratings
Job Requisition Management9.524 Ratings00 Ratings
Company Website Posting9.524 Ratings00 Ratings
Publish to Social Media9.720 Ratings00 Ratings
Job Search Site Posting9.623 Ratings00 Ratings
Duplicate Candidate Prevention9.620 Ratings00 Ratings
Applicant Tracking7.924 Ratings00 Ratings
Notifications and Alerts9.625 Ratings00 Ratings
Best Alternatives
ADP Vantage HCMWorkForce Suite
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Deputy
Deputy
Score 8.7 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Playvox
Playvox
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Vantage HCMWorkForce Suite
Likelihood to Recommend
9.0
(66 ratings)
1.2
(6 ratings)
Likelihood to Renew
7.1
(19 ratings)
8.7
(4 ratings)
Usability
8.2
(17 ratings)
-
(0 ratings)
Availability
8.6
(7 ratings)
-
(0 ratings)
Performance
7.3
(8 ratings)
-
(0 ratings)
Support Rating
7.8
(24 ratings)
10.0
(1 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
5.1
(8 ratings)
3.0
(1 ratings)
Implementation Rating
7.1
(13 ratings)
-
(0 ratings)
Configurability
6.1
(7 ratings)
-
(0 ratings)
Ease of integration
6.0
(7 ratings)
-
(0 ratings)
Product Scalability
7.7
(7 ratings)
-
(0 ratings)
Vendor post-sale
7.4
(7 ratings)
-
(0 ratings)
Vendor pre-sale
8.5
(6 ratings)
-
(0 ratings)
User Testimonials
ADP Vantage HCMWorkForce Suite
Likelihood to Recommend
ADP
[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
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WorkForce Software
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
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Pros
ADP
  • User Security Granularity: I can fine-tune access exactly, rather than give someone too little or too much access.
  • Employee Data Security: All of our data is secure and encrypted by ADP. I do not have to manage security beyond keeping users from giving their username and password to someone. The rest is out of sight and out of mind, handled by ADP.
  • Out of the Box Functionality: While we did have to make configuration decisions in implementation, the functions and customizations we make inside of ADP all function from day one and are not affected by security updates, new versions, or patches. With other highly customized products, any update to the stock system poses a threat to functionality. ADP Vantage does exactly what we want it to do, the way we want it, and without being disabled by ongoing life-cycle management by ADP.
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WorkForce Software
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
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Cons
ADP
  • [The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
  • [The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
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WorkForce Software
  • Difficult to use
  • Retroactive adjustments must be made by an administrator
  • Delegation of duties must be done by an adminstrator
  • Data must be exported and then imported into pay system, does not support interface
  • Product has not changed or been updated in 4+ years
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Likelihood to Renew
ADP
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
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WorkForce Software
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
Read full review
Usability
ADP
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
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WorkForce Software
No answers on this topic
Reliability and Availability
ADP
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
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WorkForce Software
No answers on this topic
Performance
ADP
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
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WorkForce Software
No answers on this topic
Support Rating
ADP
The support for ADP Vantage HCM is mostly excellent. Sometimes it can be hard to reach an ADP representative that is knowledgeable in whatever area you are having difficulty but for the most part it is very good. For the weaknesses that ADP Vantage HCM has, they almost make up for it with their support teams. If by chance you reach someone who is unable to help, I suggest calling the main help line again and you will reach someone who not only helps with the issue but also walks you through the process and explains it to you.
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WorkForce Software
Extremely knowledgeable staff that truly care about our business processes
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In-Person Training
ADP
My instructor as amazing and very knowledgeable. My instructor kept my attention and made sure that I understood each module before he moved on. No matter how many times I asked a question for clarification, he answered them. I've taken other instructor led training's before, I have to say that ADP made it easy
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WorkForce Software
No answers on this topic
Online Training
ADP
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
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WorkForce Software
No answers on this topic
Implementation Rating
ADP
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
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WorkForce Software
No answers on this topic
Alternatives Considered
ADP
ADP Vantage was chosen because ADP is best in class for payroll service. They excel in garnishments; they excel in taxes; they excel in payroll delivery; they excel in customer service; they excel in actual payments; Vantage was their latest and greatest payroll processing platform.
Read full review
WorkForce Software
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
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Scalability
ADP
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
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WorkForce Software
No answers on this topic
Return on Investment
ADP
  • Positive - saving the admins time by allowing EE's to access their own information.
  • Positive - Managers being able to use Vantage easily to manage their employees.
  • Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
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WorkForce Software
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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ScreenShots

ADP Vantage HCM Screenshots

Screenshot of Pay group SelectionScreenshot of Screenshot of Myself Dashboard:
Self-service views empower your people to take charge of their employee experience.Screenshot of Admin Custom Content:
Deep but simple configuration, easily yet precisely tailored to current or future needs.Screenshot of ADP Mobile App: Highly rated on the App Store
View your pay and much more anytime and virtually anywhere.

WorkForce Suite Screenshots

Screenshot of WorkForce HUB: More than just a dashboard, the WorkForce HUB provides an interactive control center for major actions and daily messages that matter most in a typical workday. Available on any device.Screenshot of WorkForce Absence and Leave Management: Manage all aspects of employee absence and leave with a single source of record that removes administrative overhead.Screenshot of WorkForce Time: Remove error-prone and labor-intensive manual time processes with automated global compliance and real-time visibility into workplace operations.Screenshot of WorkForce Assistant: Identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience: Communication and collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources – optimizing employee experience while strengthening workplace bonds.Screenshot of WorkForce Scheduling: Gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for every employee population.