ADP Vantage HCM vs. TriNet HR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Vantage HCM
Score 6.3 out of 10
Enterprise companies (1,001+ employees)
ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.N/A
TriNet HR Platform
Score 6.8 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$10
per month
Pricing
ADP Vantage HCMTriNet HR Platform
Editions & Modules
No answers on this topic
Essentials
$10
per month per employee
Growth
$20
per month per employee
Zen
$33
per month per employee
Offerings
Pricing Offerings
ADP Vantage HCMTriNet HR Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Vantage HCMTriNet HR Platform
Top Pros
Top Cons
Features
ADP Vantage HCMTriNet HR Platform
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Vantage HCM
9.2
62 Ratings
16% above category average
TriNet HR Platform
2.4
132 Ratings
106% below category average
Employee demographic data9.256 Ratings2.7108 Ratings
Employment history9.059 Ratings2.5103 Ratings
Job profiles and administration9.355 Ratings2.6102 Ratings
Workflow for transfers, promotions, pay raises, etc.9.357 Ratings2.7107 Ratings
Organizational charting9.150 Ratings2.0117 Ratings
Organization and location management9.451 Ratings1.8119 Ratings
Compliance data (COBRA, OSHA, etc.)9.344 Ratings2.4105 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Vantage HCM
9.3
61 Ratings
15% above category average
TriNet HR Platform
2.3
117 Ratings
111% below category average
Pay calculation9.558 Ratings2.4100 Ratings
Support for external payroll vendors9.239 Ratings1.650 Ratings
Off-cycle/On-Demand payment9.317 Ratings2.463 Ratings
Benefit plan administration9.246 Ratings2.7105 Ratings
Direct deposit files9.460 Ratings2.4101 Ratings
Salary revision and increment management9.645 Ratings2.293 Ratings
Reimbursement management9.17 Ratings2.565 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Vantage HCM
9.2
40 Ratings
13% above category average
TriNet HR Platform
1.9
115 Ratings
124% below category average
Approval workflow9.339 Ratings2.1113 Ratings
Balance details9.110 Ratings1.7111 Ratings
Annual carry-forward and encashment9.19 Ratings1.792 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Vantage HCM
9.4
63 Ratings
15% above category average
TriNet HR Platform
1.9
131 Ratings
124% below category average
View and generate pay and benefit information9.063 Ratings2.2125 Ratings
Update personal information9.158 Ratings2.4131 Ratings
View company policy documentation9.448 Ratings1.5118 Ratings
Employee recognition9.721 Ratings1.363 Ratings
View job history9.547 Ratings2.3101 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Vantage HCM
9.9
14 Ratings
25% above category average
TriNet HR Platform
1.1
22 Ratings
150% below category average
Tracking of all physical assets9.914 Ratings1.122 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Vantage HCM
8.7
61 Ratings
14% above category average
TriNet HR Platform
1.4
104 Ratings
138% below category average
Report builder9.160 Ratings1.4100 Ratings
Pre-built reports7.759 Ratings1.4102 Ratings
Ability to combine HR data with external data9.241 Ratings1.364 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Vantage HCM
8.8
35 Ratings
9% above category average
TriNet HR Platform
4.6
111 Ratings
54% below category average
New hire portal8.433 Ratings5.0110 Ratings
Manager tracking tools9.327 Ratings4.290 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Vantage HCM
8.8
19 Ratings
8% above category average
TriNet HR Platform
8.4
41 Ratings
3% above category average
Corporate goal setting8.915 Ratings8.437 Ratings
Individual goal setting8.518 Ratings8.440 Ratings
Line-of sight-visibility8.515 Ratings8.435 Ratings
Performance tracking9.317 Ratings8.437 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Vantage HCM
8.6
23 Ratings
8% above category average
TriNet HR Platform
1.5
57 Ratings
136% below category average
Performance plans7.822 Ratings1.354 Ratings
Performance improvement plans8.619 Ratings1.351 Ratings
Review status tracking8.619 Ratings2.352 Ratings
Review reminders9.119 Ratings1.352 Ratings
Multiple review frequency9.217 Ratings1.348 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Vantage HCM
9.4
13 Ratings
18% above category average
TriNet HR Platform
7.6
23 Ratings
4% below category average
Create succession plans/pools9.711 Ratings7.620 Ratings
Candidate ranking8.812 Ratings7.521 Ratings
Candidate search9.512 Ratings7.623 Ratings
Candidate development9.512 Ratings7.722 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Vantage HCM
9.3
25 Ratings
18% above category average
TriNet HR Platform
7.5
25 Ratings
3% below category average
Job Requisition Management9.424 Ratings7.420 Ratings
Company Website Posting9.524 Ratings7.415 Ratings
Publish to Social Media9.620 Ratings7.514 Ratings
Job Search Site Posting9.623 Ratings7.616 Ratings
Duplicate Candidate Prevention9.620 Ratings7.518 Ratings
Applicant Tracking7.924 Ratings7.517 Ratings
Notifications and Alerts9.625 Ratings7.722 Ratings
Best Alternatives
ADP Vantage HCMTriNet HR Platform
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Vantage HCMTriNet HR Platform
Likelihood to Recommend
9.0
(66 ratings)
1.7
(141 ratings)
Likelihood to Renew
7.1
(19 ratings)
8.5
(11 ratings)
Usability
8.2
(17 ratings)
8.9
(32 ratings)
Availability
8.6
(7 ratings)
9.1
(4 ratings)
Performance
7.3
(8 ratings)
8.5
(4 ratings)
Support Rating
7.8
(24 ratings)
8.8
(42 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
5.1
(8 ratings)
-
(0 ratings)
Implementation Rating
7.1
(13 ratings)
9.1
(4 ratings)
Configurability
6.1
(7 ratings)
8.8
(4 ratings)
Ease of integration
6.0
(7 ratings)
9.1
(3 ratings)
Product Scalability
7.7
(7 ratings)
8.9
(4 ratings)
Vendor post-sale
7.4
(7 ratings)
8.9
(4 ratings)
Vendor pre-sale
8.5
(6 ratings)
8.9
(4 ratings)
User Testimonials
ADP Vantage HCMTriNet HR Platform
Likelihood to Recommend
ADP
[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
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TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
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Pros
ADP
  • User Security Granularity: I can fine-tune access exactly, rather than give someone too little or too much access.
  • Employee Data Security: All of our data is secure and encrypted by ADP. I do not have to manage security beyond keeping users from giving their username and password to someone. The rest is out of sight and out of mind, handled by ADP.
  • Out of the Box Functionality: While we did have to make configuration decisions in implementation, the functions and customizations we make inside of ADP all function from day one and are not affected by security updates, new versions, or patches. With other highly customized products, any update to the stock system poses a threat to functionality. ADP Vantage does exactly what we want it to do, the way we want it, and without being disabled by ongoing life-cycle management by ADP.
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TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
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Cons
ADP
  • [The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
  • [The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
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TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
ADP
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
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TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
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Usability
ADP
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
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TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
ADP
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
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TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance
ADP
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
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TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
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Support Rating
ADP
The support for ADP Vantage HCM is mostly excellent. Sometimes it can be hard to reach an ADP representative that is knowledgeable in whatever area you are having difficulty but for the most part it is very good. For the weaknesses that ADP Vantage HCM has, they almost make up for it with their support teams. If by chance you reach someone who is unable to help, I suggest calling the main help line again and you will reach someone who not only helps with the issue but also walks you through the process and explains it to you.
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TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
ADP
My instructor as amazing and very knowledgeable. My instructor kept my attention and made sure that I understood each module before he moved on. No matter how many times I asked a question for clarification, he answered them. I've taken other instructor led training's before, I have to say that ADP made it easy
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TriNet
Can't really say just because I would not know.
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Online Training
ADP
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
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TriNet
It went through successfully.
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Implementation Rating
ADP
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
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TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered
ADP
ADP Vantage was chosen because ADP is best in class for payroll service. They excel in garnishments; they excel in taxes; they excel in payroll delivery; they excel in customer service; they excel in actual payments; Vantage was their latest and greatest payroll processing platform.
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TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability
ADP
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
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TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
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Return on Investment
ADP
  • Positive - saving the admins time by allowing EE's to access their own information.
  • Positive - Managers being able to use Vantage easily to manage their employees.
  • Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
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TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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ScreenShots

ADP Vantage HCM Screenshots

Screenshot of Pay group SelectionScreenshot of Screenshot of Myself Dashboard:
Self-service views empower your people to take charge of their employee experience.Screenshot of Admin Custom Content:
Deep but simple configuration, easily yet precisely tailored to current or future needs.Screenshot of ADP Mobile App: Highly rated on the App Store
View your pay and much more anytime and virtually anywhere.

TriNet HR Platform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management