ADP VirtualEdge is a recruiting software solution offered by Automatic Data Processing, LLC.
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AkkenCloud
Score 7.0 out of 10
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AkkenCloud
is a cloud-based ATS developed by Akken Inc in New Hampshire. This product
offers the full suite of features typical of applicant tracking systems:
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user-friendly interface and mobile device integration Batch
or mass communication with potential candidates via multiple channels such as
email or by leveraging its integration with social networking sites (e.g.
LinkedIn) Instantaneous
posting to multiple job boards Job
alerts and category sorted…
I don't know many other scenarios, as I have been with this company for 13 years and in this industry for roughly 25 years. It is a tool that is well suited for our company and this industry in general. As a staffing company, you can accomplish nearly everything imaginable with this tool. The only area I have seen that might not be ideal is if you wanted to run all kinds of metrics. You can run a variety of reports in Akken, the data fields are limited sometimes and one would think that wouldn't need to be the case. You should be able to put whatever data you want in any field to create the report you need.
Previously, it was more difficult to store all the resumes that we received, since there were many candidates for the jobs that we had open in our company, however, ADP VirtualEdge gave me a better handling of resumes, the platform stores all the resumes in chronological order Resumes received and this makes it easier to read each of these.
I love the duplicate candidate prevention function, sometimes people make mistakes when applying for a job and this causes the application to be duplicated, this platform performs this process automatically and prevents duplicate applications, it is fantastic.
It has an excellent integration with my social networks, which helps me to be able to make publications of the available jobs and also allows me to see details in real-time of the applications that I have received from those publications in my social networks.
It provides me with a section where I can manage all the interviews. For me, it is one of the most important functions since I can have a much higher order for the interviews that I have scheduled.
One of the things I don't like about ADP VirtualEdge is that it doesn't allow me to conduct interviews online. Many other platforms that I have used in the past allowed me to conduct interviews online without having to do it in person. With the current problems due to COVID-19, this has become a very important functionality that ADP VirtualEdge does not offer me, since online interviews would be an option to avoid physical contact.
This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
I have to download a resume just to view it.
The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
No section for meaningful notes. Notes are all just reports of action.
No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.
There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
ADP VirtualEdge is more specifically [for] applicant tracking and hiring whereas Workforce Now is more for human resources management. It is more specifically targeted to hiring instead of general management. It is also less supported and can take longer to get it help. Overall, it is comparable to other lower tier products.
We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
We are able to hire more qualified people for each new job in our company. The quality of employees progressively improved as we hired people with better skills and better job ideas.
Ease of managing candidate resumes and applications, there was no need for a manual process to manage candidates.
Quick recruitment. Previously, it took us a long time to analyze and visualize the applications of new candidates. With ADP VirtualEdge we can have a faster recruitment thanks to the fact that this system automatically orders the candidates with the best skills.
Sometimes the system is slow and the process of hiring someone is lengthy so it takes a long time to complete it so it takes away from other things I could be working on
It’s easy and quick to manage candidates to show what process they’re in
