ADP VirtualEdge is a recruiting software solution offered by Automatic Data Processing, LLC.
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APS Payroll
Score 4.7 out of 10
Mid-Size Companies (51-1,000 employees)
APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
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Pricing
ADP VirtualEdge
APS Payroll
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP VirtualEdge
APS Payroll
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.
ADP VirtualEdge is undoubtedly the platform that any company needs to be able to keep an exact control of the candidates and the performance of each one of them. It is important to note that ADP VirtualEdge allows the monitoring of candidates and new employees, which makes it easier to know if the new employee is meeting the skills presented in the interview. This platform has a complete order for all the résumés received and provides complete management for the new applications of candidates for a specific position. I would recommend it without a doubt, it has quick benefits.
I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules? 2- What type of customer service? Do they have a call center or do they have a designated person like APS? 3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Previously, it was more difficult to store all the resumes that we received, since there were many candidates for the jobs that we had open in our company, however, ADP VirtualEdge gave me a better handling of resumes, the platform stores all the resumes in chronological order Resumes received and this makes it easier to read each of these.
I love the duplicate candidate prevention function, sometimes people make mistakes when applying for a job and this causes the application to be duplicated, this platform performs this process automatically and prevents duplicate applications, it is fantastic.
It has an excellent integration with my social networks, which helps me to be able to make publications of the available jobs and also allows me to see details in real-time of the applications that I have received from those publications in my social networks.
It provides me with a section where I can manage all the interviews. For me, it is one of the most important functions since I can have a much higher order for the interviews that I have scheduled.
It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
One of the things I don't like about ADP VirtualEdge is that it doesn't allow me to conduct interviews online. Many other platforms that I have used in the past allowed me to conduct interviews online without having to do it in person. With the current problems due to COVID-19, this has become a very important functionality that ADP VirtualEdge does not offer me, since online interviews would be an option to avoid physical contact.
Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
ADP VirtualEdge is more specifically [for] applicant tracking and hiring whereas Workforce Now is more for human resources management. It is more specifically targeted to hiring instead of general management. It is also less supported and can take longer to get it help. Overall, it is comparable to other lower tier products.
Paychex was probably the best system, but the constant shifting of support teams caused a loss of institutional knowledge every time. ADP was impersonal and support phone calls almost always went overseas. The lack of knowledge of the support service was disturbing. It was hoped that APS would provide a good system with quality support. Support normally isn't bad other than the journal entry.
We are able to hire more qualified people for each new job in our company. The quality of employees progressively improved as we hired people with better skills and better job ideas.
Ease of managing candidate resumes and applications, there was no need for a manual process to manage candidates.
Quick recruitment. Previously, it took us a long time to analyze and visualize the applications of new candidates. With ADP VirtualEdge we can have a faster recruitment thanks to the fact that this system automatically orders the candidates with the best skills.
We were able to transition quickly and continue to successfully hire and onboard new hires for several Clubs that opened within weeks of moving to APS.
We do struggle a bit with the ease of reporting simply because our locations are all under separate EIN and that can make it difficult to easily combine data queried under custom reports, so the volume of reporting that I might wish to be able to push through weekly in order to help address 'real time' trends is not always available.
The lack of effective dating for position and wage changes does mean that HR and available APS data is not 'real time' accurate and that HR does need to return to the system to update changes well after-the-fact, which is not ideal.
