ADP Workforce Now vs. Advanced Time Management Attendance on Demand

It is well suited for companies that have over 50 employees working in multiple departments and should be allocated in specific ways. It can help get all their information from the beginning point of interviews to the end in which a check is produced, allowing the employee to update their information and add their direct deposit.

Advanced Time Management Attendance on Demand is so easy to use to track time worked, and categories time was worked in. It is not cumbersome as an employee and can be easily filled out in a snap while seeing totals. It is 100 times easier than any other time management tracking tool I've ever used.

Incentivized

• HRIS that is personalized for the employee and addresses DE&I needs.
• Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
• Onboarding is an excellent way to stay in compliance and have all documents completed.
• Tax and Banking and resolution to any issues.

Incentivized

• It allows its users to go back and check their time, see if there are any discrepancies, or if they forgot to clock in/out so that administration can be notified.
• It allows the administration to make sure employees aren't going over with their time, and if their written time sheets correlate to their digital time (with Advanced Time Management Attendance on Demand).
• It also allows the administration to see work times/flow and change/update staff schedules as needed.
• Allows employees to track their time off/vacation time and sick time.
• Advanced Time Management Attendance on Demand can be used on a computer or mobile device, which makes it convenient for everyone.

Incentivized

• I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
• Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.

Incentivized

• The time input sometimes doesn't load right away when hours are added. You have to wait a few seconds.
• PTO and other non-worked time are in a separate section, not a category to choose from.

Incentivized

Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.

Incentivized

Ease of use, helpfulness, easy to navigate, ability to use on any computer or mobile device.

Incentivized

I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.

Incentivized

Very easy to use overall.

Incentivized

ADP outages are very rare

Incentivized

Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far

Incentivized

I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.

Incentivized

I have not interacted with Advanced Time Management Attendance on Demand's support team.

Incentivized

In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.

Incentivized

At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.

Incentivized

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.

Incentivized

I've heavily used BST Global and ProWorkflow, both of which are cumbersome in selecting where time was spent and adding it up correctly. It took hours each week to track my time. Now, it takes maybe 5 minutes with Advanced Time Management Attendance on Demand.

Incentivized

We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.

• ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
• The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
• We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.

Incentivized

• Advanced Time Management Attendance on Demand has allowed our company to keep our costs down by keeping overtime down. When employees and administration alike can track the hours worked per week, it really makes it easy for everyone.
• We really haven't seen any negative impact - the only negative is human error when employees forget to punch in or out, and it has to be manually corrected. But that isn't a programming problem, again, just human error.

Incentivized