What users are saying about

ADP Workforce Now

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483 Ratings

Ascentis HR

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175 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101

Ascentis HR

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175 Ratings
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Score 6.6 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Ascentis HR

Great functionality, over user-friendly and, from a management perspective, easy to manage your team.
Roy Huron profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Ascentis HR
7.2
Employee demographic data
ADP Workforce Now
8.1
Ascentis HR
7.8
Employment history
ADP Workforce Now
8.1
Ascentis HR
7.7
Job profiles and administration
ADP Workforce Now
7.7
Ascentis HR
7.4
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Ascentis HR
7.1
Organizational charting
ADP Workforce Now
6.7
Ascentis HR
5.8
Organization and location management
ADP Workforce Now
7.4
Ascentis HR
7.1
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Ascentis HR
7.1

Payroll Management

ADP Workforce Now
8.1
Ascentis HR
7.4
Pay calculation
ADP Workforce Now
8.7
Ascentis HR
7.8
Support for external payroll vendors
ADP Workforce Now
7.5
Ascentis HR
7.2
Benefit plan administration
ADP Workforce Now
8.0
Ascentis HR
7.2
Direct deposit files
ADP Workforce Now
8.6
Ascentis HR
8.1
Salary revision and increment management
ADP Workforce Now
7.8
Ascentis HR
7.5
Reimbursement management
ADP Workforce Now
7.8
Ascentis HR
6.2

Leave and Attendance Management

ADP Workforce Now
8.1
Ascentis HR
7.5
Approval workflow
ADP Workforce Now
8.1
Ascentis HR
7.5
Balance details
ADP Workforce Now
8.1
Ascentis HR
7.3
Annual carry-forward and encashment
ADP Workforce Now
8.1
Ascentis HR
7.5

Employee Self Service

ADP Workforce Now
8.2
Ascentis HR
7.6
View and generate pay and benefit information
ADP Workforce Now
8.7
Ascentis HR
8.0
Update personal information
ADP Workforce Now
8.7
Ascentis HR
8.3
View company policy documentation
ADP Workforce Now
8.5
Ascentis HR
7.4
Employee recognition
ADP Workforce Now
7.6
Ascentis HR
7.0
View job history
ADP Workforce Now
7.6
Ascentis HR
7.3

Asset Management

ADP Workforce Now
6.0
Ascentis HR
7.0
Tracking of all physical assets
ADP Workforce Now
6.0
Ascentis HR
7.0

HR Reporting

ADP Workforce Now
7.0
Ascentis HR
6.2
Report builder
ADP Workforce Now
7.1
Ascentis HR
6.7
Pre-built reports
ADP Workforce Now
7.0
Ascentis HR
6.4
Ability to combine HR data with external data
ADP Workforce Now
7.0
Ascentis HR
5.5

Onboarding

ADP Workforce Now
5.5
Ascentis HR
6.6
New hire portal
ADP Workforce Now
6.1
Ascentis HR
6.9
Manager tracking tools
ADP Workforce Now
4.8
Ascentis HR
6.3

Performance and Goals

ADP Workforce Now
7.7
Ascentis HR
6.1
Corporate goal setting
ADP Workforce Now
7.6
Ascentis HR
6.2
Individual goal setting
ADP Workforce Now
7.8
Ascentis HR
6.3
Line-of sight-visibility
ADP Workforce Now
7.6
Ascentis HR
5.9
Performance tracking
ADP Workforce Now
7.9
Ascentis HR
6.0

Performance Management

ADP Workforce Now
7.4
Ascentis HR
6.0
Performance plans
ADP Workforce Now
7.6
Ascentis HR
6.0
Performance improvement plans
ADP Workforce Now
7.4
Ascentis HR
5.9
Review status tracking
ADP Workforce Now
7.6
Ascentis HR
6.3
Review reminders
ADP Workforce Now
7.3
Ascentis HR
6.1
Multiple review frequency
ADP Workforce Now
7.2
Ascentis HR
5.4

Succession Planning

ADP Workforce Now
6.0
Ascentis HR
5.4
Create succession plans/pools
ADP Workforce Now
5.8
Ascentis HR
5.1
Candidate ranking
ADP Workforce Now
5.8
Ascentis HR
5.5
Candidate search
ADP Workforce Now
6.3
Ascentis HR
5.5
Candidate development
ADP Workforce Now
6.2
Ascentis HR
5.2

Recruiting / ATS

ADP Workforce Now
6.6
Ascentis HR
6.8
Job Requisition Management
ADP Workforce Now
7.9
Ascentis HR
6.8
Company Website Posting
ADP Workforce Now
7.5
Ascentis HR
7.1
Publish to Social Media
ADP Workforce Now
7.4
Ascentis HR
7.0
Job Search Site Posting
ADP Workforce Now
6.6
Ascentis HR
6.7
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Ascentis HR
6.6
Applicant Tracking
ADP Workforce Now
7.2
Ascentis HR
7.0
Notifications and Alerts
ADP Workforce Now
7.5
Ascentis HR
6.4

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • The great functionality of Timesheets and keeping track of PTO balances and forecasts
  • Tracking teammates occurrences and call outs are what we utilize as well
  • Expense reports/submitting and approving is very efficient in Ascentis, very user-friendly
Roy Huron profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • Loading - it's not an internet bandwidth issue, it's the application when you first log in
  • The dashboard is very busy when you first log in, maybe a simpler version
  • The color scheme can be more vibrant
Roy Huron profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Ascentis HR5.3
Based on 8 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
Ascentis HR7.3
Based on 85 answers
I believe it is meeting our needs from having no HR capital management tool. We are still getting to know the system and find new ways to streamline our HR functions.
William J. Van Rossum, MBA profile photo

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Implementation

ADP Workforce Now7.3
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
I have found that ADP has a lot more features and was more user friendly. Ascentis is much better than Ceridian and provides more information than Ceridian.
Tanya Barnes profile photo

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • Too new to comment
Kerri Pierceson profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details