Likelihood to Recommend If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review Auzmor Learn is well suited in allowing us to create content beyond just the normal PowerPoint presentations that are normally used. The content creation piece will allow us to have more interactive training available. Auzmor will also allow us to offer self-paced training instead of or to supplement live instructor led training. We will be able to manage and track both in Auzmor, which is a plus. It is also suited to provide both internal and external training for our needs.
Read full review Pros HRIS that is personalized for the employee and addresses DE&I needs. Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials. Onboarding is an excellent way to stay in compliance and have all documents completed. Tax and Banking and resolution to any issues. Read full review Assessments can now easily be uploaded in bulk using a CSV template. Successful assessment submission(s) from a learner will trigger a notification to their respective manager/instructor/admin who assigned the training to them. We can create a lesson through video formats, documents, embedding links, YouTube & Vimeo. It can create and track our live training both classroom and online. The course is publicly accessible with public weblink. Read full review Cons I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly. Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update. Read full review There was some missing functionality that was raised to the Auzmor team, which they are very receptive of that feedback and work with you on providing a solution, work around or addressing it in a future release. Being able to attach certain file types for training exercises was not supported. There was some limitations on resizing some images and text boxes during course content creation. Some of the whitelabeling and cutomization of the UI has some limitations. Read full review Likelihood to Renew Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review From a functionality standpoint the software continues to meet the requirements we had set for the LMS we chose to implement. The addition of new features has increased the likelihood we will continue to use Auzmor Learn. As long as the usability of the software meets the needs of our learners we would not have a reason to look at other options
Brian Gober BREMSS Manager of Education and Provider Services
Read full review Usability I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review Overall Auzmor Learn is very usable but there is always room for improvements in every program. Auzmor is very willing to continuously improve their product as well as ask me where I think they might improve or address a unique issue for me that ultimately improves the product for all Auzmor Learn users.
Read full review Reliability and Availability ADP outages are very rare
Read full review Performance Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review Support Rating I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review I have been working with Sandeep from Auzmor and others for over a year. Any time I have a question or issue, I can block time on his calendar and have a conversation about what I'm having issues with. Everybody I talk to from Auzmor listens. I've had several ideas that I believed would improve the admin and user experience on Auzmor. They listened and many times implemented those changes. Their customer service team is the best I've worked with. They are amazing people and they all deserve a raise!
Read full review In-Person Training In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review Online Training At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review Implementation Rating Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Read full review Alternatives Considered Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review The level of support we have received from Auzmor Learn has been fantastic. The amount of training that we received during the implementation process to the level of support we continue to receive is top tier. If we ever have any issues or questions, we know that a member from Auzmor Learn will be able to help us quickly and efficiently.
Read full review Scalability We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review Return on Investment ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more. The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention. We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse. Read full review Easy to train new hires on your product specification and to get them on board sooner. The Auzmor LMS helps you decrease your overall training time and keep everything documented. Once you learn the Auzmor tool then you don't have to work with your new hire on one on one sessions. Read full review ScreenShots ADP Workforce Now Screenshots