What users are saying about

ADP Workforce Now

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484 Ratings
6 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
6 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Avature ATS

Great for a mid-size company, great for OFCCP documentation, multiple users friendly. Might be a challenge in a larger environment where there is a more built out, streamlined process in place unless there was a specialist to set it up exactly to the needs of the organization and the process.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Avature ATS
Employee demographic data
ADP Workforce Now
8.1
Avature ATS
Employment history
ADP Workforce Now
8.1
Avature ATS
Job profiles and administration
ADP Workforce Now
7.7
Avature ATS
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Avature ATS
Organizational charting
ADP Workforce Now
6.7
Avature ATS
Organization and location management
ADP Workforce Now
7.4
Avature ATS
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Avature ATS

Payroll Management

ADP Workforce Now
8.1
Avature ATS
Pay calculation
ADP Workforce Now
8.7
Avature ATS
Support for external payroll vendors
ADP Workforce Now
7.5
Avature ATS
Benefit plan administration
ADP Workforce Now
8.0
Avature ATS
Direct deposit files
ADP Workforce Now
8.6
Avature ATS
Salary revision and increment management
ADP Workforce Now
7.8
Avature ATS
Reimbursement management
ADP Workforce Now
7.8
Avature ATS

Leave and Attendance Management

ADP Workforce Now
8.1
Avature ATS
Approval workflow
ADP Workforce Now
8.1
Avature ATS
Balance details
ADP Workforce Now
8.1
Avature ATS
Annual carry-forward and encashment
ADP Workforce Now
8.1
Avature ATS

Employee Self Service

ADP Workforce Now
8.2
Avature ATS
View and generate pay and benefit information
ADP Workforce Now
8.7
Avature ATS
Update personal information
ADP Workforce Now
8.7
Avature ATS
View company policy documentation
ADP Workforce Now
8.5
Avature ATS
Employee recognition
ADP Workforce Now
7.6
Avature ATS
View job history
ADP Workforce Now
7.6
Avature ATS

Asset Management

ADP Workforce Now
6.0
Avature ATS
Tracking of all physical assets
ADP Workforce Now
6.0
Avature ATS

HR Reporting

ADP Workforce Now
7.0
Avature ATS
Report builder
ADP Workforce Now
7.1
Avature ATS
Pre-built reports
ADP Workforce Now
7.0
Avature ATS
Ability to combine HR data with external data
ADP Workforce Now
7.0
Avature ATS

Onboarding

ADP Workforce Now
5.5
Avature ATS
New hire portal
ADP Workforce Now
6.1
Avature ATS
Manager tracking tools
ADP Workforce Now
4.8
Avature ATS

Performance and Goals

ADP Workforce Now
7.7
Avature ATS
Corporate goal setting
ADP Workforce Now
7.6
Avature ATS
Individual goal setting
ADP Workforce Now
7.8
Avature ATS
Line-of sight-visibility
ADP Workforce Now
7.6
Avature ATS
Performance tracking
ADP Workforce Now
7.9
Avature ATS

Performance Management

ADP Workforce Now
7.4
Avature ATS
Performance plans
ADP Workforce Now
7.6
Avature ATS
Performance improvement plans
ADP Workforce Now
7.4
Avature ATS
Review status tracking
ADP Workforce Now
7.6
Avature ATS
Review reminders
ADP Workforce Now
7.3
Avature ATS
Multiple review frequency
ADP Workforce Now
7.2
Avature ATS

Succession Planning

ADP Workforce Now
6.0
Avature ATS
Create succession plans/pools
ADP Workforce Now
5.8
Avature ATS
Candidate ranking
ADP Workforce Now
5.8
Avature ATS
Candidate search
ADP Workforce Now
6.3
Avature ATS
Candidate development
ADP Workforce Now
6.2
Avature ATS

Recruiting / ATS

ADP Workforce Now
6.6
Avature ATS
8.3
Job Requisition Management
ADP Workforce Now
7.9
Avature ATS
9.0
Company Website Posting
ADP Workforce Now
7.5
Avature ATS
9.0
Publish to Social Media
ADP Workforce Now
7.3
Avature ATS
9.0
Job Search Site Posting
ADP Workforce Now
6.6
Avature ATS
9.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Avature ATS
8.0
Applicant Tracking
ADP Workforce Now
7.2
Avature ATS
9.0
Notifications and Alerts
ADP Workforce Now
7.5
Avature ATS
8.0
Customized Application Form
ADP Workforce Now
Avature ATS
9.0
Resume Management
ADP Workforce Now
Avature ATS
9.0
Candidate Search
ADP Workforce Now
Avature ATS
9.0
Collaboration
ADP Workforce Now
Avature ATS
7.0
Task Creation and Delegation
ADP Workforce Now
Avature ATS
3.0
Email Templates
ADP Workforce Now
Avature ATS
9.0
User Permissions
ADP Workforce Now
Avature ATS
9.0
Reporting
ADP Workforce Now
Avature ATS
8.0

Pros

  • Responding to issues through customer service. For example, having a custom report made, having pay codes adjusted or changed.
  • Payroll - the payroll process is smooth and there are graphs to analyze the current payroll cycle and it can be compared to prior payrolls. Great reporting from payroll as well.
Tara Kelly profile photo
  • Search capabilities - ability to pipeline top talent.
  • Communication with hiring managers in the hiring manager portal - resumes/notes don't get lost in email and are always accessible to anyone involved in the hiring process.
  • Ability to customize - we've been able to change work flows for different needs, and different business groups as well.
No photo available

Cons

  • It would be great if more fields were available in the mass change feature. I end up importing data changes when a mass change would have been easier if the option was available.
Kristie LaMar profile photo
  • Easily over-engineered. While it's great to be able to customize, there are times where there are too many choices.
  • Would like to see it integrate better with our HRIS system.
  • Still a lot of manual steps in the workflow.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

All the solutions we reviewed were fairly similar to ADP WFN in terms of the capabilities/products we were using. Pricing was also pretty similar across the board, with the exception of iSolved, which is the provider we chose to go with after +10 years with ADP.
Sarah Frindt profile photo
Avature is much better than OpenHire! OpenHire didn't give us the ability to share resumes or notes through the system and was very complicated to keep track of candidates that applied to multiple jobs or duplicate candidates. Was also very archaic in the interfacing and usability. Avature gave us many more options to customize our system.
No photo available

Return on Investment

  • Employees were satisfied
  • Accuracy of easy to read reports was great
  • Payroll had a quick turn around
Kimberly Cavanaugh, PHR profile photo
  • Ability to be more efficient in hiring, leading to faster hire times
  • Easier to keep clean data for OFCCP or AAP audits
  • Spend a lot of time altering or changing workflows/process/manually moving things along
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Avature ATS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details