What users are saying about

ADP Workforce Now

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484 Ratings
3 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
3 Ratings
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Score 6.7 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

BirdDogHR

It is well suited for sending out and tracking onboarding documents for new hires. It also allows for integration into the I9 system. One area of improvement would be for a mobile platform to be integrated so new hires can complete paperwork on the go on their mobile phone or tablet
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
BirdDogHR
Employee demographic data
ADP Workforce Now
8.1
BirdDogHR
Employment history
ADP Workforce Now
8.1
BirdDogHR
Job profiles and administration
ADP Workforce Now
7.7
BirdDogHR
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
BirdDogHR
Organizational charting
ADP Workforce Now
6.7
BirdDogHR
Organization and location management
ADP Workforce Now
7.4
BirdDogHR
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
BirdDogHR

Payroll Management

ADP Workforce Now
8.1
BirdDogHR
Pay calculation
ADP Workforce Now
8.7
BirdDogHR
Support for external payroll vendors
ADP Workforce Now
7.5
BirdDogHR
Benefit plan administration
ADP Workforce Now
8.0
BirdDogHR
Direct deposit files
ADP Workforce Now
8.6
BirdDogHR
Salary revision and increment management
ADP Workforce Now
7.8
BirdDogHR
Reimbursement management
ADP Workforce Now
7.8
BirdDogHR

Leave and Attendance Management

ADP Workforce Now
8.1
BirdDogHR
Approval workflow
ADP Workforce Now
8.1
BirdDogHR
Balance details
ADP Workforce Now
8.1
BirdDogHR
Annual carry-forward and encashment
ADP Workforce Now
8.1
BirdDogHR

Employee Self Service

ADP Workforce Now
8.2
BirdDogHR
View and generate pay and benefit information
ADP Workforce Now
8.7
BirdDogHR
Update personal information
ADP Workforce Now
8.7
BirdDogHR
View company policy documentation
ADP Workforce Now
8.5
BirdDogHR
Employee recognition
ADP Workforce Now
7.6
BirdDogHR
View job history
ADP Workforce Now
7.6
BirdDogHR

Asset Management

ADP Workforce Now
6.0
BirdDogHR
Tracking of all physical assets
ADP Workforce Now
6.0
BirdDogHR

HR Reporting

ADP Workforce Now
7.0
BirdDogHR
Report builder
ADP Workforce Now
7.1
BirdDogHR
Pre-built reports
ADP Workforce Now
7.0
BirdDogHR
Ability to combine HR data with external data
ADP Workforce Now
7.0
BirdDogHR

Onboarding

ADP Workforce Now
5.5
BirdDogHR
1.5
New hire portal
ADP Workforce Now
6.1
BirdDogHR
2.1
Manager tracking tools
ADP Workforce Now
4.8
BirdDogHR
1.2
Compliance tracking and reporting
ADP Workforce Now
BirdDogHR
1.1

Performance and Goals

ADP Workforce Now
7.7
BirdDogHR
1.2
Corporate goal setting
ADP Workforce Now
7.6
BirdDogHR
1.2
Individual goal setting
ADP Workforce Now
7.8
BirdDogHR
1.1
Line-of sight-visibility
ADP Workforce Now
7.6
BirdDogHR
1.1
Performance tracking
ADP Workforce Now
7.9
BirdDogHR
1.2
Subordinate goal setting
ADP Workforce Now
BirdDogHR
1.2

Performance Management

ADP Workforce Now
7.4
BirdDogHR
3.2
Performance plans
ADP Workforce Now
7.6
BirdDogHR
1.1
Performance improvement plans
ADP Workforce Now
7.4
BirdDogHR
1.1
Review status tracking
ADP Workforce Now
7.6
BirdDogHR
7.9
Review reminders
ADP Workforce Now
7.3
BirdDogHR
1.2
Multiple review frequency
ADP Workforce Now
7.2
BirdDogHR
1.2
Plan weighting
ADP Workforce Now
BirdDogHR
1.1
Rater nomination workflow
ADP Workforce Now
BirdDogHR
6.0
Workflow restrictions
ADP Workforce Now
BirdDogHR
7.9
Reporting
ADP Workforce Now
BirdDogHR
1.1

Succession Planning

ADP Workforce Now
6.0
BirdDogHR
6.5
Create succession plans/pools
ADP Workforce Now
5.8
BirdDogHR
1.1
Candidate ranking
ADP Workforce Now
5.8
BirdDogHR
8.9
Candidate search
ADP Workforce Now
6.3
BirdDogHR
8.9
Candidate development
ADP Workforce Now
6.2
BirdDogHR
7.0

Recruiting / ATS

ADP Workforce Now
6.6
BirdDogHR
5.6
Job Requisition Management
ADP Workforce Now
7.9
BirdDogHR
8.0
Company Website Posting
ADP Workforce Now
7.5
BirdDogHR
8.0
Publish to Social Media
ADP Workforce Now
7.3
BirdDogHR
4.1
Job Search Site Posting
ADP Workforce Now
6.6
BirdDogHR
6.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
BirdDogHR
3.1
Applicant Tracking
ADP Workforce Now
7.2
BirdDogHR
7.0
Notifications and Alerts
ADP Workforce Now
7.5
BirdDogHR
3.1
Customized Application Form
ADP Workforce Now
BirdDogHR
7.0
Resume Management
ADP Workforce Now
BirdDogHR
6.0
Candidate Search
ADP Workforce Now
BirdDogHR
8.9
Collaboration
ADP Workforce Now
BirdDogHR
7.0
Task Creation and Delegation
ADP Workforce Now
BirdDogHR
2.1
Email Templates
ADP Workforce Now
BirdDogHR
7.0
User Permissions
ADP Workforce Now
BirdDogHR
6.0
Reporting
ADP Workforce Now
BirdDogHR
1.2

Pros

  • Tax service outsourcing works as expected, is fast and accurate, and helps us limit our liability.
  • Benefits enrollments (typically) run smoothly through self-service.
Christopher Carey, HRIP profile photo
  • Background checks - user-friendly, quick click to order
  • Candidate visibility - lists candidates chronologically and logs views
  • Locks notes - so you cannot edit after submitting
No photo available

Cons

  • Custom reporting tool is not intuitive, particularly joins between different data, and the proprietary reporting tool is clunky and slow.
  • Effective dates are grouped within areas (e.g. employment profile) making an employee's historical record extremely difficult to discern. This bleeds into the reporting.
  • There is no test environment available for clients, nor is there one (I'm told) available for ADP support.
  • Service hold-times are long and the support is inadequate. Nearly every call for us ends with "we need to escalate this to development".
  • There is no ability to configure field dependencies (e.g. departments are only available within a specific business unit), and employee attributes are one-dimensional (not hierarchical).
  • The workflow tool for manager self-service is extremely limited and completely text-based. This, plus the lack of the test environment, makes deploying a reliable manager self-service system nearly impossible.
Christopher Carey, HRIP profile photo
  • Integration into an email, to log all communication in and out of ATS
  • The notes time out too quickly and they don't save or log time
  • Job flow is odd
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is by far the overall best solution. Reporting on the other programs don't measure up. The platforms are not as user friendly, and the interfaces aren't as eye pleasing
Anastasia Reeves profile photo
I didn't select this. [The] reason we sought after another ATS, was to get a more efficient workflow.
No photo available

Return on Investment

  • By switching from ADP WFN to a smaller payroll provider (with the same capabilities as we were using with ADP), we saved 40%.
Sarah Frindt profile photo
  • Negative - losing notes and unable to remember or refer to
  • Positive - uncomplicated
  • Negative - limited filter points, inefficient
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

BirdDogHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details