What users are saying about

BirdDogHR

3 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

BirdDogHR

3 Ratings
Score 6.7 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

BirdDogHR

It is well suited for sending out and tracking onboarding documents for new hires. It also allows for integration into the I9 system. One area of improvement would be for a mobile platform to be integrated so new hires can complete paperwork on the go on their mobile phone or tablet
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
BirdDogHR
Employee demographic data
ADP Workforce Now
8.1
BirdDogHR
Employment history
ADP Workforce Now
8.1
BirdDogHR
Job profiles and administration
ADP Workforce Now
7.7
BirdDogHR
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
BirdDogHR
Organizational charting
ADP Workforce Now
6.6
BirdDogHR
Organization and location management
ADP Workforce Now
7.3
BirdDogHR
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
BirdDogHR

Payroll Management

ADP Workforce Now
8.1
BirdDogHR
Pay calculation
ADP Workforce Now
8.7
BirdDogHR
Support for external payroll vendors
ADP Workforce Now
7.5
BirdDogHR
Benefit plan administration
ADP Workforce Now
8.0
BirdDogHR
Direct deposit files
ADP Workforce Now
8.6
BirdDogHR
Salary revision and increment management
ADP Workforce Now
7.9
BirdDogHR
Reimbursement management
ADP Workforce Now
7.7
BirdDogHR

Leave and Attendance Management

ADP Workforce Now
8.1
BirdDogHR
Approval workflow
ADP Workforce Now
8.1
BirdDogHR
Balance details
ADP Workforce Now
8.1
BirdDogHR
Annual carry-forward and encashment
ADP Workforce Now
8.1
BirdDogHR

Employee Self Service

ADP Workforce Now
8.2
BirdDogHR
View and generate pay and benefit information
ADP Workforce Now
8.8
BirdDogHR
Update personal information
ADP Workforce Now
8.7
BirdDogHR
View company policy documentation
ADP Workforce Now
8.6
BirdDogHR
Employee recognition
ADP Workforce Now
7.6
BirdDogHR
View job history
ADP Workforce Now
7.6
BirdDogHR

Asset Management

ADP Workforce Now
6.0
BirdDogHR
Tracking of all physical assets
ADP Workforce Now
6.0
BirdDogHR

HR Reporting

ADP Workforce Now
7.0
BirdDogHR
Report builder
ADP Workforce Now
7.1
BirdDogHR
Pre-built reports
ADP Workforce Now
7.0
BirdDogHR
Ability to combine HR data with external data
ADP Workforce Now
7.0
BirdDogHR

Onboarding

ADP Workforce Now
5.5
BirdDogHR
1.6
New hire portal
ADP Workforce Now
6.1
BirdDogHR
2.2
Manager tracking tools
ADP Workforce Now
4.9
BirdDogHR
1.3
Compliance tracking and reporting
ADP Workforce Now
BirdDogHR
1.2

Performance and Goals

ADP Workforce Now
7.8
BirdDogHR
1.3
Corporate goal setting
ADP Workforce Now
7.7
BirdDogHR
1.3
Individual goal setting
ADP Workforce Now
7.9
BirdDogHR
1.2
Line-of sight-visibility
ADP Workforce Now
7.7
BirdDogHR
1.2
Performance tracking
ADP Workforce Now
7.9
BirdDogHR
1.3
Subordinate goal setting
ADP Workforce Now
BirdDogHR
1.3

Performance Management

ADP Workforce Now
7.5
BirdDogHR
3.2
Performance plans
ADP Workforce Now
7.6
BirdDogHR
1.2
Performance improvement plans
ADP Workforce Now
7.5
BirdDogHR
1.2
Review status tracking
ADP Workforce Now
7.7
BirdDogHR
7.9
Review reminders
ADP Workforce Now
7.4
BirdDogHR
1.3
Multiple review frequency
ADP Workforce Now
7.3
BirdDogHR
1.3
Plan weighting
ADP Workforce Now
BirdDogHR
1.2
Rater nomination workflow
ADP Workforce Now
BirdDogHR
6.0
Workflow restrictions
ADP Workforce Now
BirdDogHR
7.9
Reporting
ADP Workforce Now
BirdDogHR
1.2

Succession Planning

ADP Workforce Now
6.0
BirdDogHR
6.5
Create succession plans/pools
ADP Workforce Now
5.8
BirdDogHR
1.2
Candidate ranking
ADP Workforce Now
5.8
BirdDogHR
8.9
Candidate search
ADP Workforce Now
6.3
BirdDogHR
8.9
Candidate development
ADP Workforce Now
6.2
BirdDogHR
7.0

Recruiting / ATS

ADP Workforce Now
6.7
BirdDogHR
5.6
Job Requisition Management
ADP Workforce Now
7.9
BirdDogHR
8.0
Company Website Posting
ADP Workforce Now
7.5
BirdDogHR
8.0
Publish to Social Media
ADP Workforce Now
7.5
BirdDogHR
4.1
Job Search Site Posting
ADP Workforce Now
6.7
BirdDogHR
6.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
BirdDogHR
3.1
Applicant Tracking
ADP Workforce Now
7.3
BirdDogHR
7.0
Notifications and Alerts
ADP Workforce Now
7.6
BirdDogHR
3.1
Customized Application Form
ADP Workforce Now
BirdDogHR
7.0
Resume Management
ADP Workforce Now
BirdDogHR
6.0
Candidate Search
ADP Workforce Now
BirdDogHR
8.9
Collaboration
ADP Workforce Now
BirdDogHR
7.0
Task Creation and Delegation
ADP Workforce Now
BirdDogHR
2.1
Email Templates
ADP Workforce Now
BirdDogHR
7.0
User Permissions
ADP Workforce Now
BirdDogHR
6.0
Reporting
ADP Workforce Now
BirdDogHR
1.3

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Background checks - user-friendly, quick click to order
  • Candidate visibility - lists candidates chronologically and logs views
  • Locks notes - so you cannot edit after submitting
No photo available

Cons

  • Managers would like a link to their Outlook calendar for all of their reports' vacation time. Currently, the employee will get a link to add to their personal Outlook just not the managers.
  • Would like to see real time changes when updating any of the configurations pages. It is a pain to have to log off and log back on to see how the changes look.
Karen Webb profile photo
  • Integration into an email, to log all communication in and out of ATS
  • The notes time out too quickly and they don't save or log time
  • Job flow is odd
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
I didn't select this. [The] reason we sought after another ATS, was to get a more efficient workflow.
No photo available

Return on Investment

  • I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.
Karen Webb profile photo
  • Negative - losing notes and unable to remember or refer to
  • Positive - uncomplicated
  • Negative - limited filter points, inefficient
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

BirdDogHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details