What users are saying about
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539 Ratings
103 Ratings

ADP Workforce Now

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539 Ratings
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Score 7.3 out of 101
103 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

ADP Workforce Now

The layout of ADP is working fine. It is working fine, we don't understand why so many upgrades.
Laura Robledo profile photo

Bullhorn

Bullhorn is well suited for any staffing organization. They continue to invest in and listen to their customers for ways to continually improve their product and to make changes that enhance the user experience. The ability to configure and customize the work flow for your organization is key, and a lot of that can be accomplished out of the box.
Wendy Kennah profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.9
Bullhorn
Employee demographic data
ADP Workforce Now
8.2
Bullhorn
Employment history
ADP Workforce Now
8.3
Bullhorn
Job profiles and administration
ADP Workforce Now
7.9
Bullhorn
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Bullhorn
Organizational charting
ADP Workforce Now
6.9
Bullhorn
Organization and location management
ADP Workforce Now
7.8
Bullhorn
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.5
Bullhorn

Payroll Management

ADP Workforce Now
8.4
Bullhorn
Pay calculation
ADP Workforce Now
8.9
Bullhorn
Support for external payroll vendors
ADP Workforce Now
7.7
Bullhorn
Benefit plan administration
ADP Workforce Now
8.4
Bullhorn
Direct deposit files
ADP Workforce Now
8.9
Bullhorn
Salary revision and increment management
ADP Workforce Now
8.1
Bullhorn
Reimbursement management
ADP Workforce Now
8.4
Bullhorn

Leave and Attendance Management

ADP Workforce Now
8.4
Bullhorn
Approval workflow
ADP Workforce Now
8.0
Bullhorn
Balance details
ADP Workforce Now
8.7
Bullhorn
Annual carry-forward and encashment
ADP Workforce Now
8.5
Bullhorn

Employee Self Service

ADP Workforce Now
8.3
Bullhorn
View and generate pay and benefit information
ADP Workforce Now
8.8
Bullhorn
Update personal information
ADP Workforce Now
8.8
Bullhorn
View company policy documentation
ADP Workforce Now
8.7
Bullhorn
Employee recognition
ADP Workforce Now
7.7
Bullhorn
View job history
ADP Workforce Now
7.7
Bullhorn

Asset Management

ADP Workforce Now
6.0
Bullhorn
Tracking of all physical assets
ADP Workforce Now
6.0
Bullhorn

HR Reporting

ADP Workforce Now
7.4
Bullhorn
Report builder
ADP Workforce Now
7.4
Bullhorn
Pre-built reports
ADP Workforce Now
7.4
Bullhorn
Ability to combine HR data with external data
ADP Workforce Now
7.3
Bullhorn

Onboarding

ADP Workforce Now
5.5
Bullhorn
New hire portal
ADP Workforce Now
6.1
Bullhorn
Manager tracking tools
ADP Workforce Now
4.8
Bullhorn

Performance and Goals

ADP Workforce Now
7.8
Bullhorn
Corporate goal setting
ADP Workforce Now
7.6
Bullhorn
Individual goal setting
ADP Workforce Now
8.0
Bullhorn
Line-of sight-visibility
ADP Workforce Now
7.5
Bullhorn
Performance tracking
ADP Workforce Now
8.0
Bullhorn

Performance Management

ADP Workforce Now
7.0
Bullhorn
Performance plans
ADP Workforce Now
7.2
Bullhorn
Performance improvement plans
ADP Workforce Now
7.1
Bullhorn
Review status tracking
ADP Workforce Now
7.1
Bullhorn
Review reminders
ADP Workforce Now
6.9
Bullhorn
Multiple review frequency
ADP Workforce Now
6.8
Bullhorn

Succession Planning

ADP Workforce Now
6.0
Bullhorn
Create succession plans/pools
ADP Workforce Now
5.8
Bullhorn
Candidate ranking
ADP Workforce Now
5.8
Bullhorn
Candidate search
ADP Workforce Now
6.3
Bullhorn
Candidate development
ADP Workforce Now
6.2
Bullhorn

Recruiting / ATS

ADP Workforce Now
6.9
Bullhorn
8.2
Job Requisition Management
ADP Workforce Now
7.9
Bullhorn
8.6
Company Website Posting
ADP Workforce Now
8.0
Bullhorn
8.6
Publish to Social Media
ADP Workforce Now
7.8
Bullhorn
8.4
Job Search Site Posting
ADP Workforce Now
6.8
Bullhorn
7.8
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Bullhorn
7.1
Applicant Tracking
ADP Workforce Now
7.3
Bullhorn
9.0
Notifications and Alerts
ADP Workforce Now
7.9
Bullhorn
8.0
Customized Application Form
ADP Workforce Now
Bullhorn
8.8
Resume Management
ADP Workforce Now
Bullhorn
8.2
Candidate Search
ADP Workforce Now
Bullhorn
7.7
Collaboration
ADP Workforce Now
Bullhorn
8.3
Task Creation and Delegation
ADP Workforce Now
Bullhorn
7.7
Email Templates
ADP Workforce Now
Bullhorn
7.7
User Permissions
ADP Workforce Now
Bullhorn
9.2
Reporting
ADP Workforce Now
Bullhorn
7.6

Pros

ADP Workforce Now

  • Processing payroll is a strength.
  • Reports for processing and quarterly reports are done timely and correctly.
  • Service is getting better. I still find I can get to my rep and usually have to deal with someone else.
Laura Robledo profile photo

Bullhorn

  • Most importantly, Bullhorn Recruitment CRM and Outlook were able to communicate, so for example, if a candidate sent a resume in an email via Outlook, we were able to directly parse the CV in Bullhorn and create the candidate's profile.
  • Another interesting feature is that we are able to parse LinkedIn profiles to get a candidate's details. This is actually interesting if you want the candidate created in Bullhorn while you wait for the actual resume. Once you get the actual CV you can directly link it to the candidate who's already created. You don't need to save the CV and then add it.
  • When it comes to client management; Bullhorn Recruitment CRM allows you to create one company and add as many contacts as you wish. You can add notes to each individual contact, create follow-up tasks and even send calendar invites via Bullhorn is you are using the email feature.
No photo available

Cons

ADP Workforce Now

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Bullhorn

  • Some key areas of the system are not customizable, including some very basic functions that you would expect to be. The amount of times we are told by support, "this is the default method and it cannot be changed" is quite disappointing.
  • The layout / workflow in vacancies is poor and not easy to see where you are at with each vacancy.
  • The LinkedIn integration does not work very well. It does not actually cross-reference profiles in LinkedIn & Bullhorn unless a certain link is clicked in every single candidate (even if the email address matches the one in the profile's Linkedin account), so this renders the LinkedIn integration ineffective in many cases. Furthermore, the LinkedIn team information area (aka 'Team activities') in each candidate profile does not populate properly, with information missing or strange text appearing. All in all, it's a poor API.
  • The process for booking interviews is arduous. For example, when in a candidate profile and trying to make an appointment for an interview, it does not populate fields you would expect it to. You even have to find/enter the candidate as an attendee when you're already in that candidate profile! (Sending out vacancy details to candidates is just as clunky. Even from within a vacancy you have to search from within all vacancy documents to find the job spec document that you want to send).
  • The email editor is shockingly bad. It's all too easy to end up sending out client or candidate emails with mixed-up fonts, because in the editor you cannot see what's going on. Also, when adding candidate notes, it does not keep the formatting such as paragraphs, so you end up with notes that don't read particularly well.
  • The 'standard resume' templates are not great and the formatting of CVs can end up looking a bit unprofessional. You are only allowed 2 templates, which is not much good if you have clients that require you to use their own front sheets. We now do all of our CV formatting outside of Bullhorn and then import the finished files into the candidate profile.
Steve B. Thompson profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.8
Based on 30 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Bullhorn

Bullhorn 7.1
Based on 11 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino profile photo

Usability

ADP Workforce Now

ADP Workforce Now 8.4
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Bullhorn

Bullhorn 8.8
Based on 4 answers
In general, it is a great tool
Sarah Citron (LION) profile photo

Support

ADP Workforce Now

ADP Workforce Now 7.2
Based on 15 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Bullhorn

Bullhorn 10.0
Based on 2 answers
They don't care, they want you off the phone, and you have to talk to multiple people where you repeat your problem again and again before they tell you they will call you back. They never will call you back, so you'll call the next day & repeat the cycle until you finally shame someone into fixing your problem or threaten them with legal action due to breach of contract.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Bullhorn

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Bullhorn

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

It's better in every way, I would never go back
Dixon Pettengill profile photo

Bullhorn

I have only used Bullhorn ATS in my career.
No photo available

Return on Investment

ADP Workforce Now

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo

Bullhorn

  • For a long time, we lost a lot of candidate traction due to only using Bullhorn and our website. We were not receiving as many candidates.
  • Takes a long long time to learn - streamlining processes would be nice. Could have saved the company time and used it to recruit and make more money.
Kristyn Cole profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Bullhorn

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Add comparison