What users are saying about

ADP Workforce Now<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

473 Ratings

Bullhorn Recruitment CRM

Top Rated
77 Ratings

ADP Workforce Now<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

473 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Bullhorn Recruitment CRM

Top Rated
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Bullhorn Recruitment CRM

I believe Bullhorn would be a strong benefit to add to any organization. I have used many different CRMs for Recruitment, Sales, and Human Resources. I find Bullhorn to be the easiest to cross train a team when not in the same office. I find it to be very user-friendly and even if you are not a technical guru, the step-by-step process is broken down and very easy for anyone at any level to use. I believe it could be used improperly if taking the notes to court against someone and therefore anyone that has access to enter notes, needs to be taught that anything entered into the system can and will be used as a legal document. I believe there should be training on what is considered appropriate terminology and what is forbidden or frowned upon.
Catherine Soto profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Bullhorn Recruitment CRM
Employee demographic data
ADP Workforce Now
8.1
Bullhorn Recruitment CRM
Employment history
ADP Workforce Now
8.1
Bullhorn Recruitment CRM
Job profiles and administration
ADP Workforce Now
7.7
Bullhorn Recruitment CRM
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Bullhorn Recruitment CRM
Organizational charting
ADP Workforce Now
6.6
Bullhorn Recruitment CRM
Organization and location management
ADP Workforce Now
7.3
Bullhorn Recruitment CRM
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Bullhorn Recruitment CRM

Payroll Management

ADP Workforce Now
8.0
Bullhorn Recruitment CRM
Pay calculation
ADP Workforce Now
8.7
Bullhorn Recruitment CRM
Support for external payroll vendors
ADP Workforce Now
7.4
Bullhorn Recruitment CRM
Benefit plan administration
ADP Workforce Now
8.0
Bullhorn Recruitment CRM
Direct deposit files
ADP Workforce Now
8.6
Bullhorn Recruitment CRM
Salary revision and increment management
ADP Workforce Now
7.8
Bullhorn Recruitment CRM
Reimbursement management
ADP Workforce Now
7.7
Bullhorn Recruitment CRM

Leave and Attendance Management

ADP Workforce Now
8.1
Bullhorn Recruitment CRM
Approval workflow
ADP Workforce Now
8.1
Bullhorn Recruitment CRM
Balance details
ADP Workforce Now
8.1
Bullhorn Recruitment CRM
Annual carry-forward and encashment
ADP Workforce Now
8.1
Bullhorn Recruitment CRM

Employee Self Service

ADP Workforce Now
8.2
Bullhorn Recruitment CRM
View and generate pay and benefit information
ADP Workforce Now
8.7
Bullhorn Recruitment CRM
Update personal information
ADP Workforce Now
8.7
Bullhorn Recruitment CRM
View company policy documentation
ADP Workforce Now
8.6
Bullhorn Recruitment CRM
Employee recognition
ADP Workforce Now
7.6
Bullhorn Recruitment CRM
View job history
ADP Workforce Now
7.6
Bullhorn Recruitment CRM

Asset Management

ADP Workforce Now
6.0
Bullhorn Recruitment CRM
Tracking of all physical assets
ADP Workforce Now
6.0
Bullhorn Recruitment CRM

HR Reporting

ADP Workforce Now
7.0
Bullhorn Recruitment CRM
Report builder
ADP Workforce Now
7.1
Bullhorn Recruitment CRM
Pre-built reports
ADP Workforce Now
7.0
Bullhorn Recruitment CRM
Ability to combine HR data with external data
ADP Workforce Now
7.0
Bullhorn Recruitment CRM

Onboarding

ADP Workforce Now
5.5
Bullhorn Recruitment CRM
New hire portal
ADP Workforce Now
6.1
Bullhorn Recruitment CRM
Manager tracking tools
ADP Workforce Now
4.8
Bullhorn Recruitment CRM

Performance and Goals

ADP Workforce Now
7.8
Bullhorn Recruitment CRM
Corporate goal setting
ADP Workforce Now
7.6
Bullhorn Recruitment CRM
Individual goal setting
ADP Workforce Now
7.8
Bullhorn Recruitment CRM
Line-of sight-visibility
ADP Workforce Now
7.7
Bullhorn Recruitment CRM
Performance tracking
ADP Workforce Now
7.9
Bullhorn Recruitment CRM

Performance Management

ADP Workforce Now
7.5
Bullhorn Recruitment CRM
Performance plans
ADP Workforce Now
7.6
Bullhorn Recruitment CRM
Performance improvement plans
ADP Workforce Now
7.4
Bullhorn Recruitment CRM
Review status tracking
ADP Workforce Now
7.7
Bullhorn Recruitment CRM
Review reminders
ADP Workforce Now
7.4
Bullhorn Recruitment CRM
Multiple review frequency
ADP Workforce Now
7.3
Bullhorn Recruitment CRM

Succession Planning

ADP Workforce Now
6.0
Bullhorn Recruitment CRM
Create succession plans/pools
ADP Workforce Now
5.8
Bullhorn Recruitment CRM
Candidate ranking
ADP Workforce Now
5.8
Bullhorn Recruitment CRM
Candidate search
ADP Workforce Now
6.3
Bullhorn Recruitment CRM
Candidate development
ADP Workforce Now
6.2
Bullhorn Recruitment CRM

Recruiting / ATS

ADP Workforce Now
6.6
Bullhorn Recruitment CRM
8.2
Job Requisition Management
ADP Workforce Now
7.9
Bullhorn Recruitment CRM
8.4
Company Website Posting
ADP Workforce Now
7.5
Bullhorn Recruitment CRM
8.8
Publish to Social Media
ADP Workforce Now
7.4
Bullhorn Recruitment CRM
8.5
Job Search Site Posting
ADP Workforce Now
6.6
Bullhorn Recruitment CRM
8.2
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Bullhorn Recruitment CRM
7.4
Applicant Tracking
ADP Workforce Now
7.3
Bullhorn Recruitment CRM
8.5
Notifications and Alerts
ADP Workforce Now
7.5
Bullhorn Recruitment CRM
7.6
Customized Application Form
ADP Workforce Now
Bullhorn Recruitment CRM
8.0
Resume Management
ADP Workforce Now
Bullhorn Recruitment CRM
8.4
Candidate Search
ADP Workforce Now
Bullhorn Recruitment CRM
7.9
Collaboration
ADP Workforce Now
Bullhorn Recruitment CRM
8.3
Task Creation and Delegation
ADP Workforce Now
Bullhorn Recruitment CRM
8.6
Email Templates
ADP Workforce Now
Bullhorn Recruitment CRM
8.5
User Permissions
ADP Workforce Now
Bullhorn Recruitment CRM
8.9
Reporting
ADP Workforce Now
Bullhorn Recruitment CRM
6.6

Pros

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo
  • Bullhorn does a good job of including all information that might be relevant. It has a ton of fields and the ability to customize those fields to make sure all data you need is being captured.
  • Bullhorn does a good job of reducing clicks. Most of the information you will need on a given item (candidate, job, client, etc) will be contained within one page.
  • Bullhorn did a pretty good job of integrating with other job posting sites - Bullhorn Reach is a nice product, for example.
Elias Cobb profile photo

Cons

  • There are some screen printing issues with relationship to the pay statements. There are great capabilities to compare up to 5 pay statements for an employee. The view of information is both helpful and powerful. However, if a printout is desired, it is impossible! It prints with all the underlying layers of data versus what is seen on the screen. So frustrating to have such a wonderful tool available, but no way to print or pdf to share with an employee.
  • As fantastic as the customer service is, my experience has included some very challenging issues. In these cases, it would be helpful to have a dedicated phone line to reach the manager, team leader, or highly experienced team member that has been involved along the way. I have spent much time being transferred, waiting, explaining and re-explaining only to have to wait for a return call from the person I initially needed to speak with.
  • The benefit and payroll modules are extensive and very well integrated. However, in the set up process, it would be helpful to have someone 'lead' the process from ADP along side the client. In setting up some benefits, we felt stuck in the middle knowing what the outcome should look like, but not how to get there. And the ADP benefit rep didn't understand the payroll side, while the ADP payroll rep didn't understand the benefit side. So we, the employer, had to attempt to understand both and guide the ADP reps in the set up. It felt a little disconnected. Eventually, we worked it out, but it seems a more smooth process from within ADP would provide more customer satisfaction.
Melissa Rauch profile photo
  • Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
  • Glitches a lot - will kick you out often or will not properly parse resumes or upload them
  • Attaching files is sometimes difficult and this feature also seems to glitch often, as well
Alexa Betze profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Bullhorn Recruitment CRM4.7
Based on 8 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
Bullhorn Recruitment CRM10.0
Based on 1 answer
Bullhorn really works for me and what I do. I can move through full desk recruiting and use it to both market to clients as well as recruit candidates. Overall, it has helped to keep my business on track and to evaluate how well I am doing and to track effectively
Derek Rose profile photo

Support

ADP Workforce Now6.4
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
Bullhorn Recruitment CRM1.0
Based on 1 answer
They don't care, they want you off the phone, and you have to talk to multiple people where you repeat your problem again and again before they tell you they will call you back. They never will call you back, so you'll call the next day & repeat the cycle until you finally shame someone into fixing your problem or threaten them with legal action due to breach of contract.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The previous system I used was an old version of PeopleSoft that was so far past needing to be updated that we were not able to make the modifications that we needed. It's not really a fair comparisson because the systems are so dramatically different. ADP has an all in one opportuntiy where there was only the HR portion in PeopleSoft. We did not have any recruiting or payroll opportunties in the system. When it's available, I highly suggest you go after it and have it all in one
Nicole Rieger profile photo
Have never used another ATS.
Alexa Betze profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • My ROI has been great because it saves me time when looking for a candidate and at the end of the day, time is money.
  • When Bullhorn glitches or lags, it messes up my momentum especially if a job needs submissions and is getting halted around the same time
  • Overall, Bullhorn has made a huge and positive impact for my recruiting.
Isaac Castelan (LION) profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Bullhorn Recruitment CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details