What users are saying about

CakeHR

3 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

CakeHR

3 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

CakeHR

I would really recommend it to other companies. Especially to companies like ours, startups, 10+ employees. CakeHR gives you a good overview of all the teams, days off, and you have all the data about employees in one system.
Maaike van der Kroon profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
CakeHR
6.7
Employee demographic data
ADP Workforce Now
8.1
CakeHR
5.5
Employment history
ADP Workforce Now
8.1
CakeHR
4.5
Job profiles and administration
ADP Workforce Now
7.7
CakeHR
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
CakeHR
Organizational charting
ADP Workforce Now
6.6
CakeHR
9.1
Organization and location management
ADP Workforce Now
7.3
CakeHR
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
CakeHR

Payroll Management

ADP Workforce Now
8.1
CakeHR
Pay calculation
ADP Workforce Now
8.7
CakeHR
Support for external payroll vendors
ADP Workforce Now
7.5
CakeHR
Benefit plan administration
ADP Workforce Now
8.0
CakeHR
Direct deposit files
ADP Workforce Now
8.6
CakeHR
Salary revision and increment management
ADP Workforce Now
7.9
CakeHR
Reimbursement management
ADP Workforce Now
7.7
CakeHR

Leave and Attendance Management

ADP Workforce Now
8.1
CakeHR
8.6
Approval workflow
ADP Workforce Now
8.1
CakeHR
8.2
Balance details
ADP Workforce Now
8.1
CakeHR
9.1
Annual carry-forward and encashment
ADP Workforce Now
8.1
CakeHR

Employee Self Service

ADP Workforce Now
8.2
CakeHR
8.6
View and generate pay and benefit information
ADP Workforce Now
8.8
CakeHR
Update personal information
ADP Workforce Now
8.7
CakeHR
9.1
View company policy documentation
ADP Workforce Now
8.6
CakeHR
Employee recognition
ADP Workforce Now
7.6
CakeHR
View job history
ADP Workforce Now
7.6
CakeHR
8.2

Asset Management

ADP Workforce Now
6.0
CakeHR
Tracking of all physical assets
ADP Workforce Now
6.0
CakeHR

HR Reporting

ADP Workforce Now
7.0
CakeHR
6.8
Report builder
ADP Workforce Now
7.1
CakeHR
7.3
Pre-built reports
ADP Workforce Now
7.0
CakeHR
6.4
Ability to combine HR data with external data
ADP Workforce Now
7.0
CakeHR

Onboarding

ADP Workforce Now
5.5
CakeHR
9.1
New hire portal
ADP Workforce Now
6.1
CakeHR
9.1
Manager tracking tools
ADP Workforce Now
4.9
CakeHR
9.1

Performance and Goals

ADP Workforce Now
7.8
CakeHR
9.1
Corporate goal setting
ADP Workforce Now
7.7
CakeHR
9.1
Individual goal setting
ADP Workforce Now
7.9
CakeHR
9.1
Line-of sight-visibility
ADP Workforce Now
7.7
CakeHR
9.1
Performance tracking
ADP Workforce Now
7.9
CakeHR
9.1

Performance Management

ADP Workforce Now
7.5
CakeHR
8.0
Performance plans
ADP Workforce Now
7.6
CakeHR
7.3
Performance improvement plans
ADP Workforce Now
7.5
CakeHR
6.4
Review status tracking
ADP Workforce Now
7.7
CakeHR
9.1
Review reminders
ADP Workforce Now
7.4
CakeHR
8.2
Multiple review frequency
ADP Workforce Now
7.3
CakeHR
9.1

Succession Planning

ADP Workforce Now
6.0
CakeHR
Create succession plans/pools
ADP Workforce Now
5.8
CakeHR
Candidate ranking
ADP Workforce Now
5.8
CakeHR
Candidate search
ADP Workforce Now
6.3
CakeHR
Candidate development
ADP Workforce Now
6.2
CakeHR

Recruiting / ATS

ADP Workforce Now
6.7
CakeHR
Job Requisition Management
ADP Workforce Now
7.9
CakeHR
Company Website Posting
ADP Workforce Now
7.5
CakeHR
Publish to Social Media
ADP Workforce Now
7.5
CakeHR
Job Search Site Posting
ADP Workforce Now
6.7
CakeHR
Duplicate Candidate Prevention
ADP Workforce Now
2.3
CakeHR
Applicant Tracking
ADP Workforce Now
7.3
CakeHR
Notifications and Alerts
ADP Workforce Now
7.6
CakeHR

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Super easy and usable system.
  • Great customer service; listens to feedback and does something with it, answers really quickly.
  • A good overview per team for managers.
  • An app available for every employee to quickly arrange a request.
Maaike van der Kroon profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • Not all features for an HR system are available in CakeHR, but they are working on it to improve and expand
Maaike van der Kroon profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
This is the first HR system we have used in our company.
Maaike van der Kroon profile photo

Return on Investment

  • It has reduced the time for me to process the payroll by half.
  • Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
  • The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
  • Having all of our subs on ADP makes training the employee on the self service portal more efficient.
Caroline Dula, CPP profile photo
  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP Workforce Now Editions & Modules
ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

CakeHR

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
CakeHR Editions & Modules
CakeHR
Edition
PEPM
3.301
1. per user, per month
Additional Pricing Details
No hidden fees Cancel anytime No credit card required Subscribe annually for reduced pricing