What users are saying about

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
501 Ratings
2 Ratings

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
501 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 10 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Core HR

No answer on this topic is available.

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Core HR
8.0
Employee demographic data
ADP Workforce Now
8.2
Core HR
8.0
Employment history
ADP Workforce Now
8.3
Core HR
9.0
Job profiles and administration
ADP Workforce Now
7.8
Core HR
9.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.7
Core HR
9.0
Organizational charting
ADP Workforce Now
6.8
Core HR
5.0
Organization and location management
ADP Workforce Now
7.7
Core HR
7.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Core HR
9.0

Payroll Management

ADP Workforce Now
8.3
Core HR
8.8
Pay calculation
ADP Workforce Now
8.8
Core HR
9.0
Support for external payroll vendors
ADP Workforce Now
7.5
Core HR
Benefit plan administration
ADP Workforce Now
8.2
Core HR
7.0
Direct deposit files
ADP Workforce Now
8.8
Core HR
10.0
Salary revision and increment management
ADP Workforce Now
8.1
Core HR
9.0
Reimbursement management
ADP Workforce Now
8.1
Core HR
9.0

Leave and Attendance Management

ADP Workforce Now
8.4
Core HR
7.7
Approval workflow
ADP Workforce Now
8.2
Core HR
7.0
Balance details
ADP Workforce Now
8.5
Core HR
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.5
Core HR
8.0

Employee Self Service

ADP Workforce Now
8.3
Core HR
9.0
View and generate pay and benefit information
ADP Workforce Now
8.7
Core HR
Update personal information
ADP Workforce Now
8.8
Core HR
9.0
View company policy documentation
ADP Workforce Now
8.6
Core HR
Employee recognition
ADP Workforce Now
7.5
Core HR
9.0
View job history
ADP Workforce Now
7.7
Core HR
9.0

Asset Management

ADP Workforce Now
6.0
Core HR
Tracking of all physical assets
ADP Workforce Now
6.0
Core HR

HR Reporting

ADP Workforce Now
7.1
Core HR
10.0
Report builder
ADP Workforce Now
7.2
Core HR
10.0
Pre-built reports
ADP Workforce Now
7.1
Core HR
10.0
Ability to combine HR data with external data
ADP Workforce Now
6.9
Core HR

Onboarding

ADP Workforce Now
5.5
Core HR
8.0
New hire portal
ADP Workforce Now
6.1
Core HR
8.0
Manager tracking tools
ADP Workforce Now
4.8
Core HR
8.0

Performance and Goals

ADP Workforce Now
7.7
Core HR
Corporate goal setting
ADP Workforce Now
7.6
Core HR
Individual goal setting
ADP Workforce Now
7.9
Core HR
Line-of sight-visibility
ADP Workforce Now
7.5
Core HR
Performance tracking
ADP Workforce Now
7.9
Core HR

Performance Management

ADP Workforce Now
7.1
Core HR
7.5
Performance plans
ADP Workforce Now
7.2
Core HR
8.0
Performance improvement plans
ADP Workforce Now
7.1
Core HR
6.0
Review status tracking
ADP Workforce Now
7.2
Core HR
8.0
Review reminders
ADP Workforce Now
6.9
Core HR
8.0
Multiple review frequency
ADP Workforce Now
6.8
Core HR

Succession Planning

ADP Workforce Now
6.0
Core HR
Create succession plans/pools
ADP Workforce Now
5.8
Core HR
Candidate ranking
ADP Workforce Now
5.8
Core HR
Candidate search
ADP Workforce Now
6.3
Core HR
Candidate development
ADP Workforce Now
6.2
Core HR

Recruiting / ATS

ADP Workforce Now
6.9
Core HR
7.7
Job Requisition Management
ADP Workforce Now
8.0
Core HR
7.0
Company Website Posting
ADP Workforce Now
8.0
Core HR
Publish to Social Media
ADP Workforce Now
7.8
Core HR
Job Search Site Posting
ADP Workforce Now
6.9
Core HR
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Core HR
Applicant Tracking
ADP Workforce Now
7.4
Core HR
8.0
Notifications and Alerts
ADP Workforce Now
7.8
Core HR
8.0

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Core HR manages our PTO well. It allows users to access their accruals and requests.
Genevieve (Genni) Lum Cheong-Brown profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now7.5
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.6
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.
Genevieve (Genni) Lum Cheong-Brown profile photo

Return on Investment

  • This has allowed us to have more transparency for both management and staff regarding time off balances. This has allowed us to make important management decisions regarding staffing.
  • This has streamlined our payroll process and helped get more accountability from supervisors regarding approvals and oversight.
  • The initial setup was really tough and extremely time consuming. It took months to get it set up properly and to get management staff setup on the system and using it efficiently. The out of pocket costs for set up were pricey as well.
Erin Brouillette profile photo
  • Still to new to determine.
Genevieve (Genni) Lum Cheong-Brown profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Core HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details