What users are saying about

ADP Workforce Now

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484 Ratings
2 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
2 Ratings
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Score 10 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Core HR

No answer on this topic is available.

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Core HR
8.0
Employee demographic data
ADP Workforce Now
8.1
Core HR
8.0
Employment history
ADP Workforce Now
8.1
Core HR
9.0
Job profiles and administration
ADP Workforce Now
7.7
Core HR
9.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Core HR
9.0
Organizational charting
ADP Workforce Now
6.7
Core HR
5.0
Organization and location management
ADP Workforce Now
7.4
Core HR
7.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Core HR
9.0

Payroll Management

ADP Workforce Now
8.1
Core HR
8.8
Pay calculation
ADP Workforce Now
8.7
Core HR
9.0
Support for external payroll vendors
ADP Workforce Now
7.5
Core HR
Benefit plan administration
ADP Workforce Now
8.0
Core HR
7.0
Direct deposit files
ADP Workforce Now
8.6
Core HR
10.0
Salary revision and increment management
ADP Workforce Now
7.8
Core HR
9.0
Reimbursement management
ADP Workforce Now
7.8
Core HR
9.0

Leave and Attendance Management

ADP Workforce Now
8.1
Core HR
7.7
Approval workflow
ADP Workforce Now
8.1
Core HR
7.0
Balance details
ADP Workforce Now
8.1
Core HR
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
Core HR
8.0

Employee Self Service

ADP Workforce Now
8.2
Core HR
9.0
View and generate pay and benefit information
ADP Workforce Now
8.7
Core HR
Update personal information
ADP Workforce Now
8.7
Core HR
9.0
View company policy documentation
ADP Workforce Now
8.5
Core HR
Employee recognition
ADP Workforce Now
7.6
Core HR
9.0
View job history
ADP Workforce Now
7.6
Core HR
9.0

Asset Management

ADP Workforce Now
6.0
Core HR
Tracking of all physical assets
ADP Workforce Now
6.0
Core HR

HR Reporting

ADP Workforce Now
7.0
Core HR
10.0
Report builder
ADP Workforce Now
7.1
Core HR
10.0
Pre-built reports
ADP Workforce Now
7.0
Core HR
10.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
Core HR

Onboarding

ADP Workforce Now
5.5
Core HR
8.0
New hire portal
ADP Workforce Now
6.1
Core HR
8.0
Manager tracking tools
ADP Workforce Now
4.8
Core HR
8.0

Performance and Goals

ADP Workforce Now
7.7
Core HR
Corporate goal setting
ADP Workforce Now
7.6
Core HR
Individual goal setting
ADP Workforce Now
7.8
Core HR
Line-of sight-visibility
ADP Workforce Now
7.6
Core HR
Performance tracking
ADP Workforce Now
7.9
Core HR

Performance Management

ADP Workforce Now
7.4
Core HR
7.5
Performance plans
ADP Workforce Now
7.6
Core HR
8.0
Performance improvement plans
ADP Workforce Now
7.4
Core HR
6.0
Review status tracking
ADP Workforce Now
7.6
Core HR
8.0
Review reminders
ADP Workforce Now
7.3
Core HR
8.0
Multiple review frequency
ADP Workforce Now
7.2
Core HR

Succession Planning

ADP Workforce Now
6.0
Core HR
Create succession plans/pools
ADP Workforce Now
5.8
Core HR
Candidate ranking
ADP Workforce Now
5.8
Core HR
Candidate search
ADP Workforce Now
6.3
Core HR
Candidate development
ADP Workforce Now
6.2
Core HR

Recruiting / ATS

ADP Workforce Now
6.6
Core HR
7.7
Job Requisition Management
ADP Workforce Now
7.9
Core HR
7.0
Company Website Posting
ADP Workforce Now
7.5
Core HR
Publish to Social Media
ADP Workforce Now
7.3
Core HR
Job Search Site Posting
ADP Workforce Now
6.6
Core HR
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Core HR
Applicant Tracking
ADP Workforce Now
7.2
Core HR
8.0
Notifications and Alerts
ADP Workforce Now
7.5
Core HR
8.0

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Core HR manages our PTO well. It allows users to access their accruals and requests.
Genevieve (Genni) Lum Cheong-Brown profile photo

Cons

  • Managers would like a link to their Outlook calendar for all of their reports' vacation time. Currently, the employee will get a link to add to their personal Outlook just not the managers.
  • Would like to see real time changes when updating any of the configurations pages. It is a pain to have to log off and log back on to see how the changes look.
Karen Webb profile photo
  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.
Genevieve (Genni) Lum Cheong-Brown profile photo

Return on Investment

  • I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.
Karen Webb profile photo
  • Still to new to determine.
Genevieve (Genni) Lum Cheong-Brown profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Core HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details