Likelihood to Recommend It is well suited for companies that have over 50 employees working in multiple departments and should be allocated in specific ways. It can help get all their information from the beginning point of interviews to the end in which a check is produced, allowing the employee to update their information and add their direct deposit.
Read full review Degreed is a software that is undoubtedly worth integrating in companies that plan or require the teaching of new topics and material to their employees. This platform is very easy to use, the interface is easy to use and provides detailed information on the learning that each of the employees has had, these learning details can be viewed by accessing the profile section of each employee. Degreed allows you to share strategic material with employees in the form of a "playlist" so that they can learn in an order of all the information. In addition, it allows you to create all kinds of certifications to provide employees with certificates based on behavior, evidence and approvers. These three certification phases make it possible to verify the information learned by the employee, in addition, they allow it to be known how much he has learned and what skills he has developed during that learning period. Without a doubt, Degreed is the best option for all companies that want to add learning content for their employees.
Read full review Pros HRIS that is personalized for the employee and addresses DE&I needs. Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials. Onboarding is an excellent way to stay in compliance and have all documents completed. Tax and Banking and resolution to any issues. Read full review Onboarding process is great Easy to use interface, no one ever has had issues navigating through it Offers a lot of educational courses and classes Read full review Cons I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly. Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update. Read full review Degreed itself doesn't offer a whole lot of courses. It can be tricky to add some material that is found outside the platform. Read full review Likelihood to Renew Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review Usability I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review Reliability and Availability ADP outages are very rare
Read full review Performance Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review Support Rating I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review FAQ section is very helpful and website allows you to do many things like keeping your account even if you have left your company.
Read full review In-Person Training In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review Online Training At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review Implementation Rating Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Read full review Alternatives Considered Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review I think that in a business setting, Degreed is more streamlined to benefit us than almost any other tool. Canvas is great in higher/lower education where the learning is the actual product. In a business setting, tools like Degreed and Bridge do a wonderful job helping our employees build and show their own ROI to upper management.
Read full review Scalability We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review Return on Investment ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more. The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention. We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse. Read full review Our employees were able to develop new skills and new talents that allowed them to have better productivity and could develop better activities within our labor sector. We have saved money on the learning material compartment. We used to spend a lot of money on material for our employees, but the courses Degreed offers are at a more affordable price. The socialization of our employees has improved significantly. Thanks to the "community" system that Degreed offers, our employees can discuss learning topics while taking a course or watching a video. Read full review ScreenShots ADP Workforce Now Screenshots