ADP Workforce Now vs. Deputy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
Deputy
Score 8.7 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Pricing
ADP Workforce NowDeputy
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
Offerings
Pricing Offerings
ADP Workforce NowDeputy
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowDeputy
Considered Both Products
ADP Workforce Now

No answer on this topic

Deputy
Chose Deputy
I can create shifts in Deputy and change on the timesheet before approving, without having to change the shift in scheduling. Often times our managers ask employees to start work earlier than scheduled, and we need the flexibility to approve it on employees' timesheet.
Chose Deputy
I previously used ADP Workforce at another firm. When using ADP back then, there was not an app, although there may be one now. I like that Deputy offers an app and I like how user-friendly and easy it is to use. At a previous firm we also used ADP to house a lot of HR …
Chose Deputy
I am not quite sure about this. I did not get to use when to work a lot.
Chose Deputy
Scheduling is way better on Deputy than ADP.
Chose Deputy
The big difference was the ability to push out schedule changes to the staff so that they could easily know when a new schedule had been published or an existing schedule had changed. Holding staff accountable to checking their schedule became infinitely easier.
Chose Deputy
We chose Deputy because of its smoother integration with ADP.
Chose Deputy
I was not the one who selected it but I like the ease of accessibility it provides
Chose Deputy
Deputy had more functionality and a lower price than most of the other placed I considered. Many other solutions require a continually growing subscription fee to add functionality. Deputy provided all needed functionality up front.
Chose Deputy
Deputy provided us with the most robust cost effective tool for scheduling and time reporting built exclusively around a mobile app. The seamless import capability to ADP Payroll processing made it the complete package.
Top Pros
Top Cons
Features
ADP Workforce NowDeputy
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1021 Ratings
4% below category average
Deputy
-
Ratings
Employee demographic data8.1901 Ratings00 Ratings
Employment history8.2937 Ratings00 Ratings
Job profiles and administration7.9889 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4916 Ratings00 Ratings
Organizational charting6.7641 Ratings00 Ratings
Organization and location management7.5702 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.4648 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1033 Ratings
2% below category average
Deputy
-
Ratings
Pay calculation8.5994 Ratings00 Ratings
Support for external payroll vendors7.1389 Ratings00 Ratings
Off-cycle/On-Demand payment7.7293 Ratings00 Ratings
Benefit plan administration7.9796 Ratings00 Ratings
Direct deposit files8.6982 Ratings00 Ratings
Salary revision and increment management7.7768 Ratings00 Ratings
Reimbursement management7.4467 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.6
843 Ratings
7% below category average
Deputy
-
Ratings
Approval workflow7.8765 Ratings00 Ratings
Balance details7.6798 Ratings00 Ratings
Annual carry-forward and encashment7.5646 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1013 Ratings
3% below category average
Deputy
-
Ratings
View and generate pay and benefit information8.2976 Ratings00 Ratings
Update personal information8.5967 Ratings00 Ratings
View company policy documentation8.1781 Ratings00 Ratings
Employee recognition7.0364 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
Deputy
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.9
943 Ratings
10% below category average
Deputy
-
Ratings
Report builder7.3926 Ratings00 Ratings
Pre-built reports7.4922 Ratings00 Ratings
Ability to combine HR data with external data6.1549 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
115 Ratings
14% below category average
Deputy
-
Ratings
New hire portal7.4111 Ratings00 Ratings
Manager tracking tools6.691 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
309 Ratings
5% below category average
Deputy
-
Ratings
Corporate goal setting8.0238 Ratings00 Ratings
Individual goal setting8.0289 Ratings00 Ratings
Line-of sight-visibility7.6236 Ratings00 Ratings
Performance tracking7.9282 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
400 Ratings
9% below category average
Deputy
-
Ratings
Performance plans7.3359 Ratings00 Ratings
Performance improvement plans7.3307 Ratings00 Ratings
Review status tracking7.5364 Ratings00 Ratings
Review reminders7.2377 Ratings00 Ratings
Multiple review frequency7.2312 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
Deputy
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
420 Ratings
14% below category average
Deputy
-
Ratings
Job Requisition Management7.5365 Ratings00 Ratings
Company Website Posting8.1357 Ratings00 Ratings
Publish to Social Media6.9286 Ratings00 Ratings
Job Search Site Posting7.2320 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking7.0361 Ratings00 Ratings
Notifications and Alerts8.3382 Ratings00 Ratings
Workforce Management Software Features
Comparison of Workforce Management Software Features features of Product A and Product B
ADP Workforce Now
-
Ratings
Deputy
6.0
1 Ratings
14% above category average
Scheduling and Shift Management00 Ratings8.01 Ratings
Workforce Reporting and Analytics00 Ratings5.01 Ratings
Workforce Compliance Monitoring00 Ratings9.01 Ratings
Mobile Accessibility00 Ratings10.01 Ratings
Task Assignment and Tracking00 Ratings5.01 Ratings
Forecasting and Resource Planning00 Ratings3.01 Ratings
Staffing Forecasting and Resource Planning00 Ratings3.01 Ratings
Shift Swapping and Time-Off Requests00 Ratings5.01 Ratings
Best Alternatives
ADP Workforce NowDeputy
Small Businesses
Patriot Software
Patriot Software
Score 9.2 out of 10
Jolt
Jolt
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Playvox
Playvox
Score 8.9 out of 10
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User Ratings
ADP Workforce NowDeputy
Likelihood to Recommend
8.2
(1088 ratings)
9.2
(409 ratings)
Likelihood to Renew
7.3
(82 ratings)
8.8
(46 ratings)
Usability
5.2
(79 ratings)
8.9
(404 ratings)
Availability
7.3
(14 ratings)
9.5
(5 ratings)
Performance
6.4
(13 ratings)
9.2
(5 ratings)
Support Rating
7.0
(462 ratings)
8.4
(30 ratings)
In-Person Training
8.2
(9 ratings)
10.0
(1 ratings)
Online Training
5.8
(17 ratings)
10.0
(2 ratings)
Implementation Rating
5.0
(34 ratings)
7.7
(398 ratings)
Configurability
6.4
(10 ratings)
7.8
(6 ratings)
Ease of integration
6.1
(8 ratings)
6.7
(3 ratings)
Product Scalability
7.4
(750 ratings)
9.3
(5 ratings)
Vendor post-sale
5.2
(8 ratings)
9.0
(5 ratings)
Vendor pre-sale
6.1
(8 ratings)
8.8
(5 ratings)
User Testimonials
ADP Workforce NowDeputy
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review
Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review
Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
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Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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Reliability and Availability
ADP
ADP outages are very rare
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Deputy
We have never had a problem with deputy being unavailable
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Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
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Deputy
Everything is quick and easy
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Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
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Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
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Deputy
It was super easy and quick
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Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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Deputy
Did a great job of getting us up to speed with their online documentation.
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Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
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Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
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Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.