Likelihood to Recommend If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review DICE Open Web works well when you want to find IT specific candidates that are available in your local area. What I particularly like is that if you post a job, Dice Open Web/Talent Search will return potential candidates that meet your requirements. It is a proactive way they provide candidates from what you could do manually using their IntelliSearch tool to find candidates. I find that DICE is overall much more effective when you have a job to post and the candidates apply rather than doing a blind search. There are too many factors that make candidates returned by DICE Open Web not necessarily interested in your position. When candidates apply they have shown interest and then you can apply the Screener tool to help narrow the pool.
Read full review Pros HRIS that is personalized for the employee and addresses DE&I needs. Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials. Onboarding is an excellent way to stay in compliance and have all documents completed. Tax and Banking and resolution to any issues. Read full review easy to use - web interface is very user friendly easy to customize email templates easy to set notifications and alerts for applicants or for job listings by other teams easy to find same type of jobs across teams in one place ability to turn off when you're no more looking for a job Read full review Cons I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly. Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update. Read full review Dice Open Web seemed to not be able to keep up with other platforms and some features and functionality were either missing or quickly became obsolete. It doesn't really seem to remain competitive on the landscape and feel behind in product release and feature updates. Some information was outdated and didn't get regularly refreshed or updated it seemed. Just kind of churning the same information as before or the lack of reach was evident over time. Read full review Likelihood to Renew Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review I'm assuming we will keep using DICE, but
Indeed and LinkedIn are starting to prove their value and strength in having candidates/consultants use their services to look for new opportunities.
Read full review Usability I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review Its already I mentioned it is used to search the resumes of relevant profile upon the request of clients requirement. comfortable with filters to validate the profile before the resumes open. Can be able to locate the profile which the recruiter is willing to work on the requirement. Little more costly when compared to other job portals.
Read full review Reliability and Availability ADP outages are very rare
Read full review Performance Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review Support Rating I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review Dice provides ease of sourcing candidates and is the most useful in staffing industry. However, we still recommend the team to provide older version access to the user which was much easier and flexible to use. Dice posting is the best feature in Dice. The Boolean Search feature in Dice is also very useful.
Read full review In-Person Training In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review Online Training At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review Implementation Rating Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Read full review Alternatives Considered Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review I received multiple candidates only after hours of posting my jobs on other sites. And for a fraction of the cost! I not only received quality candidates but also candidates who actually matched my requirements. These sites also have the option for proactive outreach and pay-by-click options as well. Some also provide free trials, which Dice does not.
Read full review Scalability We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
Read full review Return on Investment ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more. The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention. We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse. Read full review It’s a great portal to use and has many useful features which helps us to search relevant profiles as per client's need. Dice really helped us to improve our business as we have closed many candidates through Dice. I feel Dice should improve their new search, as it's not highlighting most of the keywords. Read full review ScreenShots ADP Workforce Now Screenshots