What users are saying about

ADP Workforce Now

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501 Ratings
1 Ratings

ADP Workforce Now

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501 Ratings
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Score 7.2 out of 101
1 Ratings
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Score 8 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Eightfold

Looking at Eightfold from a holistic approach, it is an essential tool for a fast growing company (ideally Mid-Market to Enterprise) to utilize this technology. By having access and the ability to search for previous applicants or candidates through our pre-existing pool, is a game-changer. As a company continues to grow, one will need to think of different avenues to find your next batch of employees - why not start with a group that has already engaged with your brand in the past.
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Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Eightfold
Employee demographic data
ADP Workforce Now
8.2
Eightfold
Employment history
ADP Workforce Now
8.3
Eightfold
Job profiles and administration
ADP Workforce Now
7.8
Eightfold
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.7
Eightfold
Organizational charting
ADP Workforce Now
6.8
Eightfold
Organization and location management
ADP Workforce Now
7.7
Eightfold
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Eightfold

Payroll Management

ADP Workforce Now
8.3
Eightfold
Pay calculation
ADP Workforce Now
8.8
Eightfold
Support for external payroll vendors
ADP Workforce Now
7.5
Eightfold
Benefit plan administration
ADP Workforce Now
8.2
Eightfold
Direct deposit files
ADP Workforce Now
8.8
Eightfold
Salary revision and increment management
ADP Workforce Now
8.1
Eightfold
Reimbursement management
ADP Workforce Now
8.1
Eightfold

Leave and Attendance Management

ADP Workforce Now
8.4
Eightfold
Approval workflow
ADP Workforce Now
8.2
Eightfold
Balance details
ADP Workforce Now
8.5
Eightfold
Annual carry-forward and encashment
ADP Workforce Now
8.5
Eightfold

Employee Self Service

ADP Workforce Now
8.3
Eightfold
View and generate pay and benefit information
ADP Workforce Now
8.7
Eightfold
Update personal information
ADP Workforce Now
8.8
Eightfold
View company policy documentation
ADP Workforce Now
8.6
Eightfold
Employee recognition
ADP Workforce Now
7.5
Eightfold
View job history
ADP Workforce Now
7.7
Eightfold

Asset Management

ADP Workforce Now
6.0
Eightfold
Tracking of all physical assets
ADP Workforce Now
6.0
Eightfold

HR Reporting

ADP Workforce Now
7.1
Eightfold
Report builder
ADP Workforce Now
7.2
Eightfold
Pre-built reports
ADP Workforce Now
7.1
Eightfold
Ability to combine HR data with external data
ADP Workforce Now
6.9
Eightfold

Onboarding

ADP Workforce Now
5.5
Eightfold
7.0
New hire portal
ADP Workforce Now
6.1
Eightfold
Manager tracking tools
ADP Workforce Now
4.8
Eightfold
Compliance tracking and reporting
ADP Workforce Now
Eightfold
7.0

Performance and Goals

ADP Workforce Now
7.7
Eightfold
7.3
Corporate goal setting
ADP Workforce Now
7.6
Eightfold
7.0
Individual goal setting
ADP Workforce Now
7.9
Eightfold
Line-of sight-visibility
ADP Workforce Now
7.5
Eightfold
8.0
Performance tracking
ADP Workforce Now
7.9
Eightfold
7.0

Performance Management

ADP Workforce Now
7.1
Eightfold
6.2
Performance plans
ADP Workforce Now
7.2
Eightfold
5.0
Performance improvement plans
ADP Workforce Now
7.1
Eightfold
7.0
Review status tracking
ADP Workforce Now
7.2
Eightfold
5.0
Review reminders
ADP Workforce Now
6.9
Eightfold
9.0
Multiple review frequency
ADP Workforce Now
6.8
Eightfold
8.0
Plan weighting
ADP Workforce Now
Eightfold
6.0
Manager note taking
ADP Workforce Now
Eightfold
8.0
Rater nomination workflow
ADP Workforce Now
Eightfold
3.0
Workflow restrictions
ADP Workforce Now
Eightfold
4.0
Reporting
ADP Workforce Now
Eightfold
7.0

Succession Planning

ADP Workforce Now
6.0
Eightfold
7.3
Create succession plans/pools
ADP Workforce Now
5.8
Eightfold
Candidate ranking
ADP Workforce Now
5.8
Eightfold
8.0
Candidate search
ADP Workforce Now
6.3
Eightfold
8.0
Candidate development
ADP Workforce Now
6.2
Eightfold
6.0

Recruiting / ATS

ADP Workforce Now
6.9
Eightfold
6.9
Job Requisition Management
ADP Workforce Now
8.0
Eightfold
7.0
Company Website Posting
ADP Workforce Now
8.0
Eightfold
Publish to Social Media
ADP Workforce Now
7.8
Eightfold
7.0
Job Search Site Posting
ADP Workforce Now
6.9
Eightfold
7.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Eightfold
5.0
Applicant Tracking
ADP Workforce Now
7.4
Eightfold
7.0
Notifications and Alerts
ADP Workforce Now
7.8
Eightfold
8.0
Customized Application Form
ADP Workforce Now
Eightfold
5.0
Resume Management
ADP Workforce Now
Eightfold
9.0
Candidate Search
ADP Workforce Now
Eightfold
6.0
Collaboration
ADP Workforce Now
Eightfold
7.0
Task Creation and Delegation
ADP Workforce Now
Eightfold
6.0
Email Templates
ADP Workforce Now
Eightfold
9.0
User Permissions
ADP Workforce Now
Eightfold
7.0
Reporting
ADP Workforce Now
Eightfold
7.0

Pros

  • ADP Workforce Now is well ahead of their competitors in the payroll department. It is possible to track for job costing, and they are accurate. In the 15 years I have used ADP we have never seen a payroll error on their end.
  • ADP Workforce Now does a great job of timekeeping, and offers many options making it very flexible for meeting the needs of any type of company.
  • The most important strength ADP Workforce Now offers is the payroll related tax reporting and payment of payroll related taxes. There has never been a time we have had to worry about a report not being filed, or the funds not being submitted in a timely manner. If there has ever been a question, ADP has promptly taken care of the response and provided accurate documentation to all parties involved.
Stewart Melanie profile photo
  • Integration with our ATS (Greenhouse) and other social media outlets (LinkedIn)
  • Cross-functional ability to build drip campaigns and allowing the platform to do a lot of back lifting
  • Accessibility for Hiring Managers to use a portal for existing candidates
No photo available

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • They could improve with integration across all features within ATS, CRMs, etc. Whenever you send out messages through Eightfold, it does not show that in other CRMs, ATS' - it pulls information from them but it does not export it back to those channels.
  • Calibration on candidate skills, profiles, education, etc. need improvement. They still pull current employees at our company and others who are in process - thus creating a lot of confusion from a Talent Acquisition side.
  • User Experience does need some additional help - but it's a work in progress.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now7.5
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.6
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
We elevated both Eightfold and Entelo on the premise of looking into our past applicants/candidates and how they would help us achieve our hiring goals. They both have a great reputation and what they can do to help solve your hiring needs, but we essentially went with Eightfold because of their ability to hit our needs. Entelo was focused on utilizing their entire platform (similar to LinkedIn's strategy) on having a network. Eightfold works well by re-engaging with our current and past applicants versus going into the entire market pool.
No photo available

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • One positive impact is re-engaging with past applicants.
  • Creating a better candidate experience by utilizing our company brand.
  • If you can look at hiring more than 10% of your workforce through this, it'll be worth the cost.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Eightfold

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details