ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Emburse Nexonia
Score 7.1 out of 10
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Nexonia, by Emburse, is a tool designed to streamline employee expense reporting. It is designed to increase visibility into spendings and make the expense tracking, approval, and reporting process paperless.
Nexonia was part of a merger with Certify in 2017 and is now part of the larger company formed from it and Chrome River, Emburse.
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Pricing
ADP Workforce Now
Emburse Nexonia
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
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HR Pro
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Payroll Essentials
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HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Emburse Nexonia
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
It is well suited for companies that have over 50 employees working in multiple departments and should be allocated in specific ways. It can help get all their information from the beginning point of interviews to the end in which a check is produced, allowing the employee to update their information and add their direct deposit.
Very easy to upload & maintain all your expenses at the same place & the same time and its a very clean & clear user interface and supports various formats. many times we can approve the timesheets form our mobile itself and takes less time to submit the reports if asked to attach any missing reports and it is very easy to code the departments & Gl categories and also we have specific employee codes to search very fast & its easy to delete also if something is not requierd maybe Thank you payments stuff and etc and it is also detects if any duplicate transactions are uploaded & we can also ignore those specific transactions to avoid it in the next month's uploads and also we can download each and every month reports of all the list of employees who all are using this application and can find the approvers very easily in the settings tab and also we can change our approvers & can change the proxy approver also and we can verify if any connection failures are happening in if any reports are having failure message and we have all types of card uploaded like manual cards & corporate cards & Amex cards & easy to reject if any missing details to be added by employees
I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Synchronisation errors list should be available to download
Synchronisation fails for whole timesheet when there is one error and we need to hunt for the particular one. It will be better if it fails only the one that has errors
Downtime during monthend close timelines occasionally
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
As mentioned earlier in the several questions, Emburse Nexonia is easy to use compared to all the above applications. Integration is easy and plenty of automation opportunities in Emburse Nexonia. Capturing a time sheet is an additional option that no other application has this feature which is a key aspect in any org. to do variance analysis.
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
