What users are saying about
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508 Ratings
1 Ratings

ADP Workforce Now

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508 Ratings
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Score 7.2 out of 101
1 Ratings
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Score 5 out of 101

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Globoforce

Globoforce is good for organizations that are growing and want to be able to keep morale high and also want to allocate a specific budget for each manager to reward their employees who do exceptional jobs on assigned or additionally requested work. It is less appropriate for organizations that are bootstrapped for funds, or already have great methods of rewarding their employees in unique and meaningful ways.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.9
Globoforce
Employee demographic data
ADP Workforce Now
8.2
Globoforce
Employment history
ADP Workforce Now
8.3
Globoforce
Job profiles and administration
ADP Workforce Now
7.9
Globoforce
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Globoforce
Organizational charting
ADP Workforce Now
6.9
Globoforce
Organization and location management
ADP Workforce Now
7.8
Globoforce
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Globoforce

Payroll Management

ADP Workforce Now
8.4
Globoforce
Pay calculation
ADP Workforce Now
8.9
Globoforce
Support for external payroll vendors
ADP Workforce Now
7.7
Globoforce
Benefit plan administration
ADP Workforce Now
8.4
Globoforce
Direct deposit files
ADP Workforce Now
8.9
Globoforce
Salary revision and increment management
ADP Workforce Now
8.1
Globoforce
Reimbursement management
ADP Workforce Now
8.3
Globoforce

Leave and Attendance Management

ADP Workforce Now
8.5
Globoforce
Approval workflow
ADP Workforce Now
8.3
Globoforce
Balance details
ADP Workforce Now
8.6
Globoforce
Annual carry-forward and encashment
ADP Workforce Now
8.6
Globoforce

Employee Self Service

ADP Workforce Now
8.3
Globoforce
View and generate pay and benefit information
ADP Workforce Now
8.8
Globoforce
Update personal information
ADP Workforce Now
8.8
Globoforce
View company policy documentation
ADP Workforce Now
8.7
Globoforce
Employee recognition
ADP Workforce Now
7.8
Globoforce
View job history
ADP Workforce Now
7.7
Globoforce

Asset Management

ADP Workforce Now
6.0
Globoforce
Tracking of all physical assets
ADP Workforce Now
6.0
Globoforce

HR Reporting

ADP Workforce Now
7.4
Globoforce
Report builder
ADP Workforce Now
7.4
Globoforce
Pre-built reports
ADP Workforce Now
7.4
Globoforce
Ability to combine HR data with external data
ADP Workforce Now
7.3
Globoforce

Onboarding

ADP Workforce Now
5.5
Globoforce
5.0
New hire portal
ADP Workforce Now
6.1
Globoforce
Manager tracking tools
ADP Workforce Now
4.8
Globoforce
5.0

Performance and Goals

ADP Workforce Now
7.8
Globoforce
Corporate goal setting
ADP Workforce Now
7.7
Globoforce
Individual goal setting
ADP Workforce Now
8.0
Globoforce
Line-of sight-visibility
ADP Workforce Now
7.5
Globoforce
Performance tracking
ADP Workforce Now
8.1
Globoforce

Performance Management

ADP Workforce Now
7.1
Globoforce
Performance plans
ADP Workforce Now
7.3
Globoforce
Performance improvement plans
ADP Workforce Now
7.2
Globoforce
Review status tracking
ADP Workforce Now
7.3
Globoforce
Review reminders
ADP Workforce Now
7.0
Globoforce
Multiple review frequency
ADP Workforce Now
6.9
Globoforce

Succession Planning

ADP Workforce Now
6.0
Globoforce
Create succession plans/pools
ADP Workforce Now
5.8
Globoforce
Candidate ranking
ADP Workforce Now
5.8
Globoforce
Candidate search
ADP Workforce Now
6.3
Globoforce
Candidate development
ADP Workforce Now
6.2
Globoforce

Recruiting / ATS

ADP Workforce Now
6.9
Globoforce
Job Requisition Management
ADP Workforce Now
8.0
Globoforce
Company Website Posting
ADP Workforce Now
8.0
Globoforce
Publish to Social Media
ADP Workforce Now
7.8
Globoforce
Job Search Site Posting
ADP Workforce Now
6.9
Globoforce
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Globoforce
Applicant Tracking
ADP Workforce Now
7.4
Globoforce
Notifications and Alerts
ADP Workforce Now
7.9
Globoforce

Pros

ADP Workforce Now

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Globoforce

  • Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
  • Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
  • Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects
No photo available

Cons

ADP Workforce Now

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo

Globoforce

  • Globoforce’s user interface was a bit dated - having a sleeker user interface will make it more adopted by many managers
  • Globoforce sometimes only worked in specific internet browsers for me - not sure if this is the case for others in other organizations
  • Globoforce didn’t fill the entire internet browser screen when I used it, making it occasionally difficult to read
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo

Globoforce

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.4
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Globoforce

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.8
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo

Globoforce

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Globoforce

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Globoforce

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

ADP Workforce Now is NOT ADP's most impressive product (previous versions like ADP Enterprise were far superior) but ADP in general is my preference. Systems I have used:Ceridian- The Payroll Tax function/reporting/filing/amendment process was not as strong as ADP. HR was an afterthought. Workday- I was not impressed with their Payroll module, or Payroll Tax Table/Setup. The HCM module was fantasticADP Enterprise- Very consistent all around. Great support model, massive Reporting capabilities, global ability (used ADP Streamline and maintained headcount for 16 countries with no issues)
Henri Pichal profile photo

Globoforce

No answers on this topic

Return on Investment

ADP Workforce Now

  • ADP Workforce Now has really moved our organization into a self-service model. We utilize mobile access, iPay, employee engagement via the Portal, etc.
  • The complete separate between HR and Payroll is very challenging and, to be honest, unacceptable. We have learned to work with it but it is a very poor model for Corporate America. But, ADP knows this and will no longer sell this product. Anyone converting to ADP now will have the latest and greatest which hopefully will meet the reporting/functionality of their biggest competitors.
  • The most positive area of WFN is Benefit Administration. It does it all and is very easy to use.
Henri Pichal profile photo

Globoforce

  • Globoforce helped me provide a faster way to send a meaningful thank you note to my colleagues via email as opposed to mailing it and expensing the shipping for each note
No photo available

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Globoforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Add comparison