What users are saying about
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Top Rated
1803 Ratings

ADP Workforce Now

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Top Rated
1803 Ratings
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Score 8 out of 100
2 Ratings
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Score 4.8 out of 100

Feature Set Ratings

    Human Resource Management

    7.7

    ADP Workforce Now

    77%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 7/7 features

    Employee demographic data

    8.4
    84%
    841 Ratings
    N/A
    0 Ratings

    Employment history

    8.2
    82%
    871 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.9
    79%
    824 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.6
    76%
    847 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.8
    68%
    592 Ratings
    N/A
    0 Ratings

    Organization and location management

    7.5
    75%
    655 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    7.4
    74%
    602 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.2

    ADP Workforce Now

    82%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 7/7 features

    Pay calculation

    8.6
    86%
    924 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.7
    77%
    364 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.1
    81%
    242 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    8.0
    80%
    746 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.7
    87%
    915 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.1
    81%
    722 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.0
    80%
    438 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    7.8

    ADP Workforce Now

    78%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 3/3 features

    Approval workflow

    8.0
    80%
    715 Ratings
    N/A
    0 Ratings

    Balance details

    7.7
    77%
    747 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    7.8
    78%
    604 Ratings
    N/A
    0 Ratings

    Employee Self Service

    8.2

    ADP Workforce Now

    82%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 5/5 features

    View and generate pay and benefit information

    8.6
    86%
    912 Ratings
    N/A
    0 Ratings

    Update personal information

    8.6
    86%
    900 Ratings
    N/A
    0 Ratings

    View company policy documentation

    8.3
    83%
    726 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.6
    76%
    342 Ratings
    N/A
    0 Ratings

    View job history

    7.7
    77%
    32 Ratings
    N/A
    0 Ratings

    Asset Management

    6.0

    ADP Workforce Now

    60%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 1/1 features

    Tracking of all physical assets

    6.0
    60%
    12 Ratings
    N/A
    0 Ratings

    HR Reporting

    7.3

    ADP Workforce Now

    73%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 3/3 features

    Report builder

    7.4
    74%
    861 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.5
    75%
    857 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    7.0
    70%
    515 Ratings
    N/A
    0 Ratings

    Onboarding

    8.0

    ADP Workforce Now

    80%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 2/2 features

    New hire portal

    8.2
    82%
    63 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    7.9
    79%
    50 Ratings
    N/A
    0 Ratings

    Performance and Goals

    7.5

    ADP Workforce Now

    75%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 4/4 features

    Corporate goal setting

    7.6
    76%
    221 Ratings
    N/A
    0 Ratings

    Individual goal setting

    7.5
    75%
    270 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    7.3
    73%
    221 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.4
    74%
    260 Ratings
    N/A
    0 Ratings

    Performance Management

    7.4

    ADP Workforce Now

    74%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 5/5 features

    Performance plans

    7.3
    73%
    335 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.3
    73%
    288 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.4
    74%
    343 Ratings
    N/A
    0 Ratings

    Review reminders

    7.6
    76%
    350 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    7.6
    76%
    290 Ratings
    N/A
    0 Ratings

    Succession Planning

    6.0

    ADP Workforce Now

    60%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 4/4 features

    Create succession plans/pools

    5.8
    58%
    6 Ratings
    N/A
    0 Ratings

    Candidate ranking

    5.8
    58%
    6 Ratings
    N/A
    0 Ratings

    Candidate search

    6.3
    63%
    7 Ratings
    N/A
    0 Ratings

    Candidate development

    6.2
    62%
    6 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    6.9

    ADP Workforce Now

    69%

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 7/7 features

    Job Requisition Management

    7.8
    78%
    334 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.9
    79%
    331 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    7.4
    74%
    269 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.5
    75%
    294 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    2.3
    23%
    8 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.8
    78%
    334 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    7.9
    79%
    353 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ADP Workforce Now is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ADP Workforce Now

    80%
    1014 Ratings
    2.0

    Insperity PerformSmart

    20%
    1 Rating

    Likelihood to Renew

    8.7

    ADP Workforce Now

    87%
    78 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Usability

    7.5

    ADP Workforce Now

    75%
    72 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Availability

    8.2

    ADP Workforce Now

    82%
    19 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Performance

    7.8

    ADP Workforce Now

    78%
    17 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Support Rating

    7.5

    ADP Workforce Now

    75%
    421 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    In-Person Training

    5.0

    ADP Workforce Now

    50%
    8 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Online Training

    6.3

    ADP Workforce Now

    63%
    17 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Implementation Rating

    6.6

    ADP Workforce Now

    66%
    52 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Product Scalability

    7.6

    ADP Workforce Now

    76%
    676 Ratings

    Insperity PerformSmart

    N/A
    0 Ratings

    Likelihood to Recommend

    ADP Workforce Now

    If you need to process payroll frequently for several hundred employees and file various reports for tax/compliance purposes, ADP is a sound tool. If you are looking for a comprehensive employee onboarding solution, there are many more automated and advanced tools on the market. The benefits administration tools are decent once you have completed the implementation but mentally prepare yourself for the implementation to take several months longer than what you originally anticipated.
    Allison Sproul | TrustRadius Reviewer

    Insperity PerformSmart

    I would say to keep searching if you find yourself considering Insperity. In the past several companies I've been at, every single HCM software has been better. I find myself not looking at information as often as I used to. I would view a paystub or look to see how many days off I have left in other roles. Here, I find the time needed to navigate that information is not worth it.
    Anonymous | TrustRadius Reviewer

    Pros

    ADP Workforce Now

    • The Benefits Services Team has provided seamless integration between our employees and their benefits selections upon hire, as well as annual enrollment for all employees. It has saved me untold hours in not only communicating with all of my benefit partners but also in invoice reconciliation and life event changes.
    • The recruitment and job requisition has been an absolute game-changer for our company. We launched a career center on our website that integrates from the platform, and allows us to attract talent at a much higher level. It also integrates with the top job posting sites for maximum exposure. All communications with candidates are tracked and saved on the system, and I love that the templates are customizable.
    • ADP is excellent at payroll processing. This seems basic, however, there is so much flexibility built into their system. We have had to process one-time checks, make corrections to previous checks, revise end-of-year W2's and the payroll team is always there to help and guide us through the solutions.
    Ginny Haralson | TrustRadius Reviewer

    Insperity PerformSmart

    No answers on this topic

    Cons

    ADP Workforce Now

    • The font size of employees' pay rate on Pay Profile should be smaller. I'm always worried someone walks up to me and I can't minimize the screen fast enough.
    • Assigning a time-off policy isn't easy to find.
    • Vacation accrual policy is set up behind the scenes, I'd like to see the criteria without calling customer service.
    Mariana Shih | TrustRadius Reviewer

    Insperity PerformSmart

    No answers on this topic

    Pricing Details

    ADP Workforce Now

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $0

    ADP Workforce Now Editions & Modules

    Edition
    EssentialContact sales team
    EnhancedContact sales team
    CompleteContact sales team
    HR ProContact sales team
    Payroll EssentialsContact sales team
    HR PlusContact sales team
    Hiring AdvantageContact sales team
    Performance PlusContact sales team
    1. none
    Additional Pricing Details
    Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

    Insperity PerformSmart

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Insperity PerformSmart Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    ADP Workforce Now

    ADP Workforce Now 8.7
    Based on 78 answers
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Samuel Rodriguez | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Usability

    ADP Workforce Now

    ADP Workforce Now 7.5
    Based on 72 answers
    Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
    Melissa Rauch | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    ADP Workforce Now

    ADP Workforce Now 8.2
    Based on 19 answers
    ADP outages are very rare
    Stephanie Swap | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Performance

    ADP Workforce Now

    ADP Workforce Now 7.8
    Based on 17 answers
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Stephanie Bidle | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ADP Workforce Now

    ADP Workforce Now 7.5
    Based on 421 answers
    It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
    Meir Brodsky | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    In-Person Training

    ADP Workforce Now

    ADP Workforce Now 5.0
    Based on 8 answers
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Stephanie Bidle | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Online Training

    ADP Workforce Now

    ADP Workforce Now 6.3
    Based on 17 answers
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Nancy Carey | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    ADP Workforce Now

    ADP Workforce Now 6.6
    Based on 52 answers
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Caroline Dula, CPP | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ADP Workforce Now

    isolved was not practical for a business of our size. isolved was also a pain on the administrator end to use, employees could not view their own times, requests, etc. Additionally, it was not very user-friendly. ADP Workforce Now has touched and improved upon these points which makes them the top choice for us. ADP Workforce Now also offered way more for a better price!
    Brandon Cerney | TrustRadius Reviewer

    Insperity PerformSmart

    I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.
    Anonymous | TrustRadius Reviewer

    Scalability

    ADP Workforce Now

    ADP Workforce Now 7.6
    Based on 676 answers
    Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
    Lavette Bobbitt | TrustRadius Reviewer

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    ADP Workforce Now

    • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
    • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
    Julie Snow | TrustRadius Reviewer

    Insperity PerformSmart

    No answers on this topic

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