What users are saying about
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Top Rated
1342 Ratings

ADP Workforce Now

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Top Rated
1342 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

ADP Workforce Now

It has every feature you could think of. Although ADP [Workforce Now] is a little pricey, it is totally worth it. Having that dedicated specialist is so helpful to so they can be familiar with your company's needs or successes.
Stephenny Queiroz | TrustRadius Reviewer

Insperity PerformSmart

I would say to keep searching if you find yourself considering Insperity. In the past several companies I've been at, every single HCM software has been better. I find myself not looking at information as often as I used to. I would view a paystub or look to see how many days off I have left in other roles. Here, I find the time needed to navigate that information is not worth it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Insperity PerformSmart
Employee demographic data
ADP Workforce Now
8.2
Insperity PerformSmart
Employment history
ADP Workforce Now
8.0
Insperity PerformSmart
Job profiles and administration
ADP Workforce Now
8.1
Insperity PerformSmart
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.6
Insperity PerformSmart
Organizational charting
ADP Workforce Now
6.8
Insperity PerformSmart
Organization and location management
ADP Workforce Now
7.3
Insperity PerformSmart
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.5
Insperity PerformSmart

Payroll Management

ADP Workforce Now
8.0
Insperity PerformSmart
Pay calculation
ADP Workforce Now
8.6
Insperity PerformSmart
Support for external payroll vendors
ADP Workforce Now
7.1
Insperity PerformSmart
Off-cycle/On-Demand payment
ADP Workforce Now
7.9
Insperity PerformSmart
Benefit plan administration
ADP Workforce Now
7.9
Insperity PerformSmart
Direct deposit files
ADP Workforce Now
8.9
Insperity PerformSmart
Salary revision and increment management
ADP Workforce Now
8.1
Insperity PerformSmart
Reimbursement management
ADP Workforce Now
7.5
Insperity PerformSmart

Leave and Attendance Management

ADP Workforce Now
7.8
Insperity PerformSmart
Approval workflow
ADP Workforce Now
8.0
Insperity PerformSmart
Balance details
ADP Workforce Now
7.7
Insperity PerformSmart
Annual carry-forward and encashment
ADP Workforce Now
7.6
Insperity PerformSmart

Employee Self Service

ADP Workforce Now
8.2
Insperity PerformSmart
View and generate pay and benefit information
ADP Workforce Now
8.8
Insperity PerformSmart
Update personal information
ADP Workforce Now
8.7
Insperity PerformSmart
View company policy documentation
ADP Workforce Now
8.3
Insperity PerformSmart
Employee recognition
ADP Workforce Now
7.7
Insperity PerformSmart
View job history
ADP Workforce Now
7.7
Insperity PerformSmart

Asset Management

ADP Workforce Now
6.0
Insperity PerformSmart
Tracking of all physical assets
ADP Workforce Now
6.0
Insperity PerformSmart

HR Reporting

ADP Workforce Now
7.4
Insperity PerformSmart
Report builder
ADP Workforce Now
7.5
Insperity PerformSmart
Pre-built reports
ADP Workforce Now
7.6
Insperity PerformSmart
Ability to combine HR data with external data
ADP Workforce Now
6.9
Insperity PerformSmart

Onboarding

ADP Workforce Now
5.4
Insperity PerformSmart
New hire portal
ADP Workforce Now
6.1
Insperity PerformSmart
Manager tracking tools
ADP Workforce Now
4.8
Insperity PerformSmart

Performance and Goals

ADP Workforce Now
7.3
Insperity PerformSmart
Corporate goal setting
ADP Workforce Now
7.3
Insperity PerformSmart
Individual goal setting
ADP Workforce Now
7.6
Insperity PerformSmart
Line-of sight-visibility
ADP Workforce Now
6.9
Insperity PerformSmart
Performance tracking
ADP Workforce Now
7.3
Insperity PerformSmart

Performance Management

ADP Workforce Now
7.4
Insperity PerformSmart
Performance plans
ADP Workforce Now
7.4
Insperity PerformSmart
Performance improvement plans
ADP Workforce Now
7.0
Insperity PerformSmart
Review status tracking
ADP Workforce Now
7.3
Insperity PerformSmart
Review reminders
ADP Workforce Now
7.6
Insperity PerformSmart
Multiple review frequency
ADP Workforce Now
7.5
Insperity PerformSmart

Succession Planning

ADP Workforce Now
6.0
Insperity PerformSmart
Create succession plans/pools
ADP Workforce Now
5.8
Insperity PerformSmart
Candidate ranking
ADP Workforce Now
5.8
Insperity PerformSmart
Candidate search
ADP Workforce Now
6.3
Insperity PerformSmart
Candidate development
ADP Workforce Now
6.2
Insperity PerformSmart

Recruiting / ATS

ADP Workforce Now
6.7
Insperity PerformSmart
Job Requisition Management
ADP Workforce Now
7.7
Insperity PerformSmart
Company Website Posting
ADP Workforce Now
7.4
Insperity PerformSmart
Publish to Social Media
ADP Workforce Now
7.1
Insperity PerformSmart
Job Search Site Posting
ADP Workforce Now
7.3
Insperity PerformSmart
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Insperity PerformSmart
Applicant Tracking
ADP Workforce Now
7.4
Insperity PerformSmart
Notifications and Alerts
ADP Workforce Now
7.5
Insperity PerformSmart

Pros

ADP Workforce Now

  • ADP's Client Services division is dedicated to helping us! I have called them numerous times and every time they have an answer to my question, basically saving the day!
  • The WFN Reporting feature is amazing! It's so robust! There are a bunch of reports already created that you can choose from to fit your needs. You can also create a custom report, which is simple. If you need assistance, you can call Client Services and one of the awesome reps can help!
Lanita Palermo | TrustRadius Reviewer

Insperity PerformSmart

No answers on this topic

Cons

ADP Workforce Now

  • I would like the employee' individual pages to open up to their basic information and then allow me to move around. I like quick access to SSN, DOB, hire date, etc. all in one place so that I can answer questions quickly.
  • I would love to have access to more modules in the Essential Package without all of the excess fees. We are a small company and it would be great to have even limited access to performance management and recruiting manager.
Pamela Downey | TrustRadius Reviewer

Insperity PerformSmart

No answers on this topic

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.8
Based on 69 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Samuel Rodriguez | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.2
Based on 62 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Reliability and Availability

ADP Workforce Now

ADP Workforce Now 7.6
Based on 15 answers
I have not have any experiences that ADP Workforce Now as unavailable for any reason. It has been a very reliable system that myself and other members in both HR and Finance utilize on an everyday basis. I am able to log in easily and log out multiple times a day, everyday of the week
Kelly Turner | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Performance

ADP Workforce Now

ADP Workforce Now 7.3
Based on 13 answers
I would give the system a 10. Reports run particularly fast. I am often asked for "rushed" data on employees. I am able to go right into the Reporting feature, pull the report(s) that I am looking for. I am able to download them in several different formats and quickly send them off to senior leadership when asked
Kelly Turner | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Support Rating

ADP Workforce Now

ADP Workforce Now 7.0
Based on 108 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

In-Person Training

ADP Workforce Now

ADP Workforce Now 3.3
Based on 7 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Stephanie Bidle | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 7.2
Based on 14 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Implementation Rating

ADP Workforce Now

ADP Workforce Now 4.4
Based on 37 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

I have found that ADP Workforce Now has been the most user-friendly system and offers the features that our organization needs. It is also easy for our staff to use and the mobile app is wonderful for all of our staff in the office and out in the field to use.
Rosa Cantrell | TrustRadius Reviewer

Insperity PerformSmart

I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.
Anonymous | TrustRadius Reviewer

Scalability

ADP Workforce Now

ADP Workforce Now 7.8
Based on 386 answers
ADP Workforce Now has a wide range of products and touches all aspects of payroll and HR. We do not currently use the HR side of ADP but we know it is available if we ever want to incorporate it in our business
Krystal Hicks | TrustRadius Reviewer

Insperity PerformSmart

No score
No answers yet
No answers on this topic

Return on Investment

ADP Workforce Now

  • Workforce Now is a lot more expensive than our previous product, but we knew that up front and it's a better product overall and we are completely satisfied!
  • Going paperless with our payroll process has been a huge time saver for us.
  • ADP worked with us to map our pay codes that get downloaded to QuickBooks so we can balance our payroll. By getting our mapping done, balancing our payroll is now a 15-minute task instead of a 2-hour task.
Lanita Palermo | TrustRadius Reviewer

Insperity PerformSmart

No answers on this topic

Screenshots

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ADP Workforce Now Editions & Modules

Edition
EssentialContact sales team
EnchancedContact sales team
CompleteContact sales team
HR ProContact sales team
Payroll EssentialsContact sales team
HR PlusContact sales team
Hiring AdvantageContact sales team
Performance PlusContact sales team
    Additional Pricing Details
    Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

    Insperity PerformSmart

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Insperity PerformSmart Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    ADP Workforce Now
    7.8
    Insperity PerformSmart
    2.0

    Likelihood to Renew

    ADP Workforce Now
    8.8
    Insperity PerformSmart

    Usability

    ADP Workforce Now
    8.2
    Insperity PerformSmart

    Reliability and Availability

    ADP Workforce Now
    7.6
    Insperity PerformSmart

    Performance

    ADP Workforce Now
    7.3
    Insperity PerformSmart

    Support Rating

    ADP Workforce Now
    7.0
    Insperity PerformSmart

    In-Person Training

    ADP Workforce Now
    3.3
    Insperity PerformSmart

    Online Training

    ADP Workforce Now
    7.2
    Insperity PerformSmart

    Implementation Rating

    ADP Workforce Now
    4.4
    Insperity PerformSmart

    Scalability

    ADP Workforce Now
    7.8
    Insperity PerformSmart

    Add comparison