What users are saying about

ADP Workforce Now

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484 Ratings
Top Rated
28 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
Top Rated
28 Ratings
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Score 7.6 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Intuit Payroll

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Intuit Payroll
Employee demographic data
ADP Workforce Now
8.1
Intuit Payroll
Employment history
ADP Workforce Now
8.1
Intuit Payroll
Job profiles and administration
ADP Workforce Now
7.7
Intuit Payroll
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Intuit Payroll
Organizational charting
ADP Workforce Now
6.7
Intuit Payroll
Organization and location management
ADP Workforce Now
7.4
Intuit Payroll
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Intuit Payroll

Payroll Management

ADP Workforce Now
8.1
Intuit Payroll
6.4
Pay calculation
ADP Workforce Now
8.7
Intuit Payroll
10.0
Support for external payroll vendors
ADP Workforce Now
7.5
Intuit Payroll
1.0
Benefit plan administration
ADP Workforce Now
8.0
Intuit Payroll
1.0
Direct deposit files
ADP Workforce Now
8.6
Intuit Payroll
9.5
Salary revision and increment management
ADP Workforce Now
7.8
Intuit Payroll
8.0
Reimbursement management
ADP Workforce Now
7.8
Intuit Payroll
9.0

Leave and Attendance Management

ADP Workforce Now
8.1
Intuit Payroll
Approval workflow
ADP Workforce Now
8.1
Intuit Payroll
Balance details
ADP Workforce Now
8.1
Intuit Payroll
Annual carry-forward and encashment
ADP Workforce Now
8.1
Intuit Payroll

Employee Self Service

ADP Workforce Now
8.2
Intuit Payroll
View and generate pay and benefit information
ADP Workforce Now
8.7
Intuit Payroll
Update personal information
ADP Workforce Now
8.7
Intuit Payroll
View company policy documentation
ADP Workforce Now
8.5
Intuit Payroll
Employee recognition
ADP Workforce Now
7.6
Intuit Payroll
View job history
ADP Workforce Now
7.6
Intuit Payroll

Asset Management

ADP Workforce Now
6.0
Intuit Payroll
Tracking of all physical assets
ADP Workforce Now
6.0
Intuit Payroll

HR Reporting

ADP Workforce Now
7.0
Intuit Payroll
Report builder
ADP Workforce Now
7.1
Intuit Payroll
Pre-built reports
ADP Workforce Now
7.0
Intuit Payroll
Ability to combine HR data with external data
ADP Workforce Now
7.0
Intuit Payroll

Onboarding

ADP Workforce Now
5.5
Intuit Payroll
New hire portal
ADP Workforce Now
6.1
Intuit Payroll
Manager tracking tools
ADP Workforce Now
4.8
Intuit Payroll

Performance and Goals

ADP Workforce Now
7.7
Intuit Payroll
Corporate goal setting
ADP Workforce Now
7.6
Intuit Payroll
Individual goal setting
ADP Workforce Now
7.8
Intuit Payroll
Line-of sight-visibility
ADP Workforce Now
7.6
Intuit Payroll
Performance tracking
ADP Workforce Now
7.9
Intuit Payroll

Performance Management

ADP Workforce Now
7.4
Intuit Payroll
Performance plans
ADP Workforce Now
7.6
Intuit Payroll
Performance improvement plans
ADP Workforce Now
7.4
Intuit Payroll
Review status tracking
ADP Workforce Now
7.6
Intuit Payroll
Review reminders
ADP Workforce Now
7.3
Intuit Payroll
Multiple review frequency
ADP Workforce Now
7.2
Intuit Payroll

Succession Planning

ADP Workforce Now
6.0
Intuit Payroll
Create succession plans/pools
ADP Workforce Now
5.8
Intuit Payroll
Candidate ranking
ADP Workforce Now
5.8
Intuit Payroll
Candidate search
ADP Workforce Now
6.3
Intuit Payroll
Candidate development
ADP Workforce Now
6.2
Intuit Payroll

Recruiting / ATS

ADP Workforce Now
6.6
Intuit Payroll
Job Requisition Management
ADP Workforce Now
7.9
Intuit Payroll
Company Website Posting
ADP Workforce Now
7.5
Intuit Payroll
Publish to Social Media
ADP Workforce Now
7.3
Intuit Payroll
Job Search Site Posting
ADP Workforce Now
6.6
Intuit Payroll
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Intuit Payroll
Applicant Tracking
ADP Workforce Now
7.2
Intuit Payroll
Notifications and Alerts
ADP Workforce Now
7.5
Intuit Payroll

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Great integration with QuickBooks accounting software.
  • Good reporting functionality.
  • Great ease of use/navigation/data entry flow.
Laurence Sarner profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • Intuit FULL SERVICE PAYROLL, which is an online version of their product, no longer does Job Costing. See the notes under my Benefits section --- this could be a deal breaker.
  • There are a lot of flavors to choose from, which can be confusing for the buyer. Assisted Payroll, Full Service Payroll and Online Payroll all have small differences. Some (may) work only with QuickBooks Online.
  • Locks you Into QuickBooks. I'm not aware of any other integrations, so if you switch to Sage or something (but why would you!?!) you could lose much of the capabilities you get from IP.
David Worrell profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Intuit Payroll10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
This is a different product in my eyes. Most of the "outsourcers" really take over the entire payroll function, which divorces it from your accounting records --- and then later they try to stuff the results back into accounting through a GJE entry.If the circumstances are right (small company, few employees, low transaction volume), then QB is just what you need -- without being too much. If you've got WAY more complexity, then start looking around.WARNING -- if you are familiar with "The Baseball Player Problem" which is known as a ROAMING EMPLOYEE, you'll have to look elsewhere. I'm told by Intuit that there are NO intuit products that can do multi-state income tax withholding (and I'm an Intuit certified Pro Advisor, so I've spoken to everyone who should know). If you don't know what that issue is, then don't worry about it --- plow forward.
David Worrell profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • TIME -- good ROI on the time invested. Setup required some documents / signatures, but maintenance is absolutely zero and effort to process payroll is very very low.
  • MONEY -- since we do most of the heavy lifting internally, the costs to use IP are low.
  • COMPLIANCE -- they do all the tax calculations and submissions, so I never have to worry about a late fee or a calculation error.
David Worrell profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Intuit Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details