What users are saying about

Intuit Payroll

Top Rated
26 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

Intuit Payroll

Top Rated
26 Ratings
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Intuit Payroll

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Intuit Payroll
Employee demographic data
ADP Workforce Now
8.1
Intuit Payroll
Employment history
ADP Workforce Now
8.1
Intuit Payroll
Job profiles and administration
ADP Workforce Now
7.7
Intuit Payroll
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Intuit Payroll
Organizational charting
ADP Workforce Now
6.6
Intuit Payroll
Organization and location management
ADP Workforce Now
7.3
Intuit Payroll
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Intuit Payroll

Payroll Management

ADP Workforce Now
8.1
Intuit Payroll
Pay calculation
ADP Workforce Now
8.7
Intuit Payroll
Support for external payroll vendors
ADP Workforce Now
7.5
Intuit Payroll
Benefit plan administration
ADP Workforce Now
8.0
Intuit Payroll
Direct deposit files
ADP Workforce Now
8.6
Intuit Payroll
Salary revision and increment management
ADP Workforce Now
7.9
Intuit Payroll
Reimbursement management
ADP Workforce Now
7.7
Intuit Payroll

Leave and Attendance Management

ADP Workforce Now
8.1
Intuit Payroll
Approval workflow
ADP Workforce Now
8.1
Intuit Payroll
Balance details
ADP Workforce Now
8.1
Intuit Payroll
Annual carry-forward and encashment
ADP Workforce Now
8.1
Intuit Payroll

Employee Self Service

ADP Workforce Now
8.2
Intuit Payroll
View and generate pay and benefit information
ADP Workforce Now
8.8
Intuit Payroll
Update personal information
ADP Workforce Now
8.7
Intuit Payroll
View company policy documentation
ADP Workforce Now
8.6
Intuit Payroll
Employee recognition
ADP Workforce Now
7.6
Intuit Payroll
View job history
ADP Workforce Now
7.6
Intuit Payroll

Asset Management

ADP Workforce Now
6.0
Intuit Payroll
Tracking of all physical assets
ADP Workforce Now
6.0
Intuit Payroll

HR Reporting

ADP Workforce Now
7.0
Intuit Payroll
Report builder
ADP Workforce Now
7.1
Intuit Payroll
Pre-built reports
ADP Workforce Now
7.0
Intuit Payroll
Ability to combine HR data with external data
ADP Workforce Now
7.0
Intuit Payroll

Onboarding

ADP Workforce Now
5.5
Intuit Payroll
New hire portal
ADP Workforce Now
6.1
Intuit Payroll
Manager tracking tools
ADP Workforce Now
4.9
Intuit Payroll

Performance and Goals

ADP Workforce Now
7.8
Intuit Payroll
Corporate goal setting
ADP Workforce Now
7.7
Intuit Payroll
Individual goal setting
ADP Workforce Now
7.9
Intuit Payroll
Line-of sight-visibility
ADP Workforce Now
7.7
Intuit Payroll
Performance tracking
ADP Workforce Now
7.9
Intuit Payroll

Performance Management

ADP Workforce Now
7.5
Intuit Payroll
Performance plans
ADP Workforce Now
7.6
Intuit Payroll
Performance improvement plans
ADP Workforce Now
7.5
Intuit Payroll
Review status tracking
ADP Workforce Now
7.7
Intuit Payroll
Review reminders
ADP Workforce Now
7.4
Intuit Payroll
Multiple review frequency
ADP Workforce Now
7.3
Intuit Payroll

Succession Planning

ADP Workforce Now
6.0
Intuit Payroll
Create succession plans/pools
ADP Workforce Now
5.8
Intuit Payroll
Candidate ranking
ADP Workforce Now
5.8
Intuit Payroll
Candidate search
ADP Workforce Now
6.3
Intuit Payroll
Candidate development
ADP Workforce Now
6.2
Intuit Payroll

Recruiting / ATS

ADP Workforce Now
6.7
Intuit Payroll
Job Requisition Management
ADP Workforce Now
7.9
Intuit Payroll
Company Website Posting
ADP Workforce Now
7.5
Intuit Payroll
Publish to Social Media
ADP Workforce Now
7.5
Intuit Payroll
Job Search Site Posting
ADP Workforce Now
6.7
Intuit Payroll
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Intuit Payroll
Applicant Tracking
ADP Workforce Now
7.3
Intuit Payroll
Notifications and Alerts
ADP Workforce Now
7.6
Intuit Payroll

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • Intuit FULL SERVICE PAYROLL, which is an online version of their product, no longer does Job Costing. See the notes under my Benefits section --- this could be a deal breaker.
  • There are a lot of flavors to choose from, which can be confusing for the buyer. Assisted Payroll, Full Service Payroll and Online Payroll all have small differences. Some (may) work only with QuickBooks Online.
  • Locks you Into QuickBooks. I'm not aware of any other integrations, so if you switch to Sage or something (but why would you!?!) you could lose much of the capabilities you get from IP.
David Worrell profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Intuit Payroll10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics SL is the latest payroll system I used, and it was an absolute NIGHTMARE! We moved our companies out of SL into ADP in Sept of 2013, and the stress level dropped by 100 points! Microsoft SL is very inflexible and unforgiving, so not good for payroll at all. It is not user friendly for the administrator or the employee. I have used various in-house payroll systems - at least 3 with different employers. I prefer ADP.
Caroline Dula, CPP profile photo
Paychex is more automated and user-friendly in the day-to-day operations of the payroll. We also have a great sales rep who has helped us with the whole process.
Shaina Saadaie profile photo

Return on Investment

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo
  • Savings of $95k for not having to hire a payroll manager.
  • Costs time to manage and run the payroll system. Estimated 5 hours per week.
  • You’ll need to learn payroll requirements and laws.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Intuit Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details