What users are saying about

ADP Workforce Now

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483 Ratings
1 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101
1 Ratings
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Score 6 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Khorus

Khorus just seemed like a waste of time and money. I'm not sure what it's well suited for, but there wasn't a way to objectively measure your tracking of goals. The visual was nice, but all the goals were so subjective and really not helpful. It's also quite possible that I had the wrong approach.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Khorus
Employee demographic data
ADP Workforce Now
8.1
Khorus
Employment history
ADP Workforce Now
8.1
Khorus
Job profiles and administration
ADP Workforce Now
7.7
Khorus
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Khorus
Organizational charting
ADP Workforce Now
6.7
Khorus
Organization and location management
ADP Workforce Now
7.4
Khorus
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Khorus

Payroll Management

ADP Workforce Now
8.1
Khorus
Pay calculation
ADP Workforce Now
8.7
Khorus
Support for external payroll vendors
ADP Workforce Now
7.5
Khorus
Benefit plan administration
ADP Workforce Now
8.0
Khorus
Direct deposit files
ADP Workforce Now
8.6
Khorus
Salary revision and increment management
ADP Workforce Now
7.8
Khorus
Reimbursement management
ADP Workforce Now
7.8
Khorus

Leave and Attendance Management

ADP Workforce Now
8.1
Khorus
Approval workflow
ADP Workforce Now
8.1
Khorus
Balance details
ADP Workforce Now
8.1
Khorus
Annual carry-forward and encashment
ADP Workforce Now
8.1
Khorus

Employee Self Service

ADP Workforce Now
8.2
Khorus
View and generate pay and benefit information
ADP Workforce Now
8.7
Khorus
Update personal information
ADP Workforce Now
8.7
Khorus
View company policy documentation
ADP Workforce Now
8.5
Khorus
Employee recognition
ADP Workforce Now
7.6
Khorus
View job history
ADP Workforce Now
7.6
Khorus

Asset Management

ADP Workforce Now
6.0
Khorus
Tracking of all physical assets
ADP Workforce Now
6.0
Khorus

HR Reporting

ADP Workforce Now
7.0
Khorus
Report builder
ADP Workforce Now
7.1
Khorus
Pre-built reports
ADP Workforce Now
7.0
Khorus
Ability to combine HR data with external data
ADP Workforce Now
7.0
Khorus

Onboarding

ADP Workforce Now
5.5
Khorus
New hire portal
ADP Workforce Now
6.1
Khorus
Manager tracking tools
ADP Workforce Now
4.8
Khorus

Performance and Goals

ADP Workforce Now
7.7
Khorus
Corporate goal setting
ADP Workforce Now
7.6
Khorus
Individual goal setting
ADP Workforce Now
7.8
Khorus
Line-of sight-visibility
ADP Workforce Now
7.6
Khorus
Performance tracking
ADP Workforce Now
7.9
Khorus

Performance Management

ADP Workforce Now
7.4
Khorus
Performance plans
ADP Workforce Now
7.6
Khorus
Performance improvement plans
ADP Workforce Now
7.4
Khorus
Review status tracking
ADP Workforce Now
7.6
Khorus
Review reminders
ADP Workforce Now
7.3
Khorus
Multiple review frequency
ADP Workforce Now
7.2
Khorus

Succession Planning

ADP Workforce Now
6.0
Khorus
Create succession plans/pools
ADP Workforce Now
5.8
Khorus
Candidate ranking
ADP Workforce Now
5.8
Khorus
Candidate search
ADP Workforce Now
6.3
Khorus
Candidate development
ADP Workforce Now
6.2
Khorus

Recruiting / ATS

ADP Workforce Now
6.6
Khorus
Job Requisition Management
ADP Workforce Now
7.9
Khorus
Company Website Posting
ADP Workforce Now
7.5
Khorus
Publish to Social Media
ADP Workforce Now
7.4
Khorus
Job Search Site Posting
ADP Workforce Now
6.6
Khorus
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Khorus
Applicant Tracking
ADP Workforce Now
7.2
Khorus
Notifications and Alerts
ADP Workforce Now
7.5
Khorus

Pros

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo
  • I honestly found Khorus to be good for keeping a log of my goals.
  • The software itself was easy to navigate
  • It wasn't super buggy
No photo available

Cons

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo
  • It seems like a glorified spreadsheet at times with a cleaner interface.
  • The objectivity of goal tracking was absent.
  • I don't see that Khorus serves certain teams very well, such as a customer support team. Our goals don't change very often and the ones that we do have are very tedious to log.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
I much prefer Asana to Khorus. It's not only good at tracking but also a task manager. You can see that you are heading towards your goal in an objective approach, assuming that you laid out your project accordingly. Additionally, we use 15Five to get that extra insight as a manager to ask our team how they are doing and if they reached their goals, what's getting in the way, ect.
No photo available

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • We ended up leaving Khorus and now use 15Five & Asana.
  • I think Khorus is a good idea but wasn't quite there in execution.
  • The initial creation of my goals was a good starting point for accomplishing them. I had to hash out the longterm solutions I was hoping to accomplish.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP Workforce Now Editions & Modules
ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Khorus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$2,000
Khorus Editions & Modules
Khorus
Edition
Khorus
$101
1. Per User per Month
Additional Pricing Details