What users are saying about
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504 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101
8 Ratings
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Score 5.9 out of 101

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Optimum Solutions HRIS
Employee demographic data
ADP Workforce Now
8.2
Optimum Solutions HRIS
Employment history
ADP Workforce Now
8.3
Optimum Solutions HRIS
Job profiles and administration
ADP Workforce Now
7.9
Optimum Solutions HRIS
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Optimum Solutions HRIS
Organizational charting
ADP Workforce Now
6.8
Optimum Solutions HRIS
Organization and location management
ADP Workforce Now
7.7
Optimum Solutions HRIS
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Optimum Solutions HRIS

Payroll Management

ADP Workforce Now
8.3
Optimum Solutions HRIS
7.5
Pay calculation
ADP Workforce Now
8.9
Optimum Solutions HRIS
9.1
Support for external payroll vendors
ADP Workforce Now
7.7
Optimum Solutions HRIS
Benefit plan administration
ADP Workforce Now
8.3
Optimum Solutions HRIS
5.5
Direct deposit files
ADP Workforce Now
8.8
Optimum Solutions HRIS
9.1
Salary revision and increment management
ADP Workforce Now
8.0
Optimum Solutions HRIS
6.4
Reimbursement management
ADP Workforce Now
8.3
Optimum Solutions HRIS

Leave and Attendance Management

ADP Workforce Now
8.5
Optimum Solutions HRIS
Approval workflow
ADP Workforce Now
8.3
Optimum Solutions HRIS
Balance details
ADP Workforce Now
8.5
Optimum Solutions HRIS
Annual carry-forward and encashment
ADP Workforce Now
8.6
Optimum Solutions HRIS

Employee Self Service

ADP Workforce Now
8.3
Optimum Solutions HRIS
View and generate pay and benefit information
ADP Workforce Now
8.8
Optimum Solutions HRIS
Update personal information
ADP Workforce Now
8.8
Optimum Solutions HRIS
View company policy documentation
ADP Workforce Now
8.7
Optimum Solutions HRIS
Employee recognition
ADP Workforce Now
7.7
Optimum Solutions HRIS
View job history
ADP Workforce Now
7.7
Optimum Solutions HRIS

Asset Management

ADP Workforce Now
6.0
Optimum Solutions HRIS
Tracking of all physical assets
ADP Workforce Now
6.0
Optimum Solutions HRIS

HR Reporting

ADP Workforce Now
7.2
Optimum Solutions HRIS
Report builder
ADP Workforce Now
7.3
Optimum Solutions HRIS
Pre-built reports
ADP Workforce Now
7.3
Optimum Solutions HRIS
Ability to combine HR data with external data
ADP Workforce Now
7.1
Optimum Solutions HRIS

Onboarding

ADP Workforce Now
5.5
Optimum Solutions HRIS
New hire portal
ADP Workforce Now
6.1
Optimum Solutions HRIS
Manager tracking tools
ADP Workforce Now
4.8
Optimum Solutions HRIS

Performance and Goals

ADP Workforce Now
7.7
Optimum Solutions HRIS
Corporate goal setting
ADP Workforce Now
7.5
Optimum Solutions HRIS
Individual goal setting
ADP Workforce Now
7.9
Optimum Solutions HRIS
Line-of sight-visibility
ADP Workforce Now
7.4
Optimum Solutions HRIS
Performance tracking
ADP Workforce Now
7.9
Optimum Solutions HRIS

Performance Management

ADP Workforce Now
7.0
Optimum Solutions HRIS
Performance plans
ADP Workforce Now
7.2
Optimum Solutions HRIS
Performance improvement plans
ADP Workforce Now
7.1
Optimum Solutions HRIS
Review status tracking
ADP Workforce Now
7.1
Optimum Solutions HRIS
Review reminders
ADP Workforce Now
6.9
Optimum Solutions HRIS
Multiple review frequency
ADP Workforce Now
6.7
Optimum Solutions HRIS

Succession Planning

ADP Workforce Now
6.0
Optimum Solutions HRIS
Create succession plans/pools
ADP Workforce Now
5.8
Optimum Solutions HRIS
Candidate ranking
ADP Workforce Now
5.8
Optimum Solutions HRIS
Candidate search
ADP Workforce Now
6.3
Optimum Solutions HRIS
Candidate development
ADP Workforce Now
6.2
Optimum Solutions HRIS

Recruiting / ATS

ADP Workforce Now
6.9
Optimum Solutions HRIS
Job Requisition Management
ADP Workforce Now
8.0
Optimum Solutions HRIS
Company Website Posting
ADP Workforce Now
8.0
Optimum Solutions HRIS
Publish to Social Media
ADP Workforce Now
7.8
Optimum Solutions HRIS
Job Search Site Posting
ADP Workforce Now
6.9
Optimum Solutions HRIS
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Optimum Solutions HRIS
Applicant Tracking
ADP Workforce Now
7.4
Optimum Solutions HRIS
Notifications and Alerts
ADP Workforce Now
7.8
Optimum Solutions HRIS

Pros

ADP Workforce Now

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Optimum Solutions HRIS

  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
Janet Fawcett profile photo

Cons

ADP Workforce Now

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Optimum Solutions HRIS

  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.7
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo

Optimum Solutions HRIS

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

ADP Workforce Now

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo

Optimum Solutions HRIS

  • More accurate payroll processing
  • More accurate tax payments and reporting
No photo available

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Optimum Solutions HRIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

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