What users are saying about
ADP Workforce Now
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677 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.5 out of 101
Based on 677 reviews and ratings
141 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 101
Based on 141 reviews and ratings
Likelihood to Recommend
ADP Workforce Now
I've used ADP products with my current and previous employers. My previous employer had 1,000+ employees and my current employer has 100+ employees. ADP Workforce Now is well suited for anyone looking to streamline their HR and Payroll functions into a one-stop-shop product. It's easy to hire, calculate vacation time, and run reports for year end retirement contributions and Department of Labor statistics
Human Resources Manager
South Barrington Park DistrictGovernment Relations, 51-200 employees
Oracle API Manager
Oracle API Manager is well suited in a business or company that make use of Apis to facilitate access of backend services and data sources by the staff or customers or both. It is also imported in situations where all actions in a system need to be attributed to specific users.
Electrical Engineer
kplcUtilities, 5001-10,000 employees
Feature Rating Comparison
Human Resource Management
ADP Workforce Now
7.6
Oracle API Manager
—
Employee demographic data
ADP Workforce Now
7.9
Oracle API Manager
—
Employment history
ADP Workforce Now
8.1
Oracle API Manager
—
Job profiles and administration
ADP Workforce Now
7.8
Oracle API Manager
—
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.3
Oracle API Manager
—
Organizational charting
ADP Workforce Now
6.9
Oracle API Manager
—
Organization and location management
ADP Workforce Now
7.5
Oracle API Manager
—
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Oracle API Manager
—
Payroll Management
ADP Workforce Now
8.2
Oracle API Manager
—
Pay calculation
ADP Workforce Now
8.6
Oracle API Manager
—
Support for external payroll vendors
ADP Workforce Now
7.5
Oracle API Manager
—
Benefit plan administration
ADP Workforce Now
8.3
Oracle API Manager
—
Direct deposit files
ADP Workforce Now
8.7
Oracle API Manager
—
Salary revision and increment management
ADP Workforce Now
8.1
Oracle API Manager
—
Reimbursement management
ADP Workforce Now
8.0
Oracle API Manager
—
Leave and Attendance Management
ADP Workforce Now
8.0
Oracle API Manager
—
Approval workflow
ADP Workforce Now
7.8
Oracle API Manager
—
Balance details
ADP Workforce Now
8.3
Oracle API Manager
—
Annual carry-forward and encashment
ADP Workforce Now
8.0
Oracle API Manager
—
Employee Self Service
ADP Workforce Now
8.2
Oracle API Manager
—
View and generate pay and benefit information
ADP Workforce Now
8.5
Oracle API Manager
—
Update personal information
ADP Workforce Now
8.6
Oracle API Manager
—
View company policy documentation
ADP Workforce Now
8.5
Oracle API Manager
—
Employee recognition
ADP Workforce Now
7.6
Oracle API Manager
—
View job history
ADP Workforce Now
7.7
Oracle API Manager
—
Asset Management
ADP Workforce Now
6.0
Oracle API Manager
—
Tracking of all physical assets
ADP Workforce Now
6.0
Oracle API Manager
—
HR Reporting
ADP Workforce Now
7.6
Oracle API Manager
—
Report builder
ADP Workforce Now
7.7
Oracle API Manager
—
Pre-built reports
ADP Workforce Now
7.7
Oracle API Manager
—
Ability to combine HR data with external data
ADP Workforce Now
7.5
Oracle API Manager
—
Onboarding
ADP Workforce Now
5.4
Oracle API Manager
—
New hire portal
ADP Workforce Now
6.1
Oracle API Manager
—
Manager tracking tools
ADP Workforce Now
4.8
Oracle API Manager
—
Performance and Goals
ADP Workforce Now
7.6
Oracle API Manager
—
Corporate goal setting
ADP Workforce Now
7.3
Oracle API Manager
—
Individual goal setting
ADP Workforce Now
7.8
Oracle API Manager
—
Line-of sight-visibility
ADP Workforce Now
7.4
Oracle API Manager
—
Performance tracking
ADP Workforce Now
7.8
Oracle API Manager
—
Performance Management
ADP Workforce Now
7.1
Oracle API Manager
—
Performance plans
ADP Workforce Now
7.3
Oracle API Manager
—
Performance improvement plans
ADP Workforce Now
7.1
Oracle API Manager
—
Review status tracking
ADP Workforce Now
7.1
Oracle API Manager
—
Review reminders
ADP Workforce Now
7.0
Oracle API Manager
—
Multiple review frequency
ADP Workforce Now
6.9
Oracle API Manager
—
Succession Planning
ADP Workforce Now
6.0
Oracle API Manager
—
Create succession plans/pools
ADP Workforce Now
5.8
Oracle API Manager
—
Candidate ranking
ADP Workforce Now
5.8
Oracle API Manager
—
Candidate search
ADP Workforce Now
6.3
Oracle API Manager
—
Candidate development
ADP Workforce Now
6.2
Oracle API Manager
—
Recruiting / ATS
ADP Workforce Now
6.6
Oracle API Manager
—
Job Requisition Management
ADP Workforce Now
7.6
Oracle API Manager
—
Company Website Posting
ADP Workforce Now
7.5
Oracle API Manager
—
Publish to Social Media
ADP Workforce Now
6.9
Oracle API Manager
—
Job Search Site Posting
ADP Workforce Now
6.7
Oracle API Manager
—
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Oracle API Manager
—
Applicant Tracking
ADP Workforce Now
7.1
Oracle API Manager
—
Notifications and Alerts
ADP Workforce Now
7.7
Oracle API Manager
—
API Management
ADP Workforce Now
—
Oracle API Manager
9.4
API access control
ADP Workforce Now
—
Oracle API Manager
9.7
Rate limits and usage policies
ADP Workforce Now
—
Oracle API Manager
9.1
API usage data
ADP Workforce Now
—
Oracle API Manager
9.4
API user onboarding
ADP Workforce Now
—
Oracle API Manager
9.3
API versioning
ADP Workforce Now
—
Oracle API Manager
9.4
Usage billing and payments
ADP Workforce Now
—
Oracle API Manager
9.3
API monitoring and logging
ADP Workforce Now
—
Oracle API Manager
9.5
Pros
ADP Workforce Now
- The timekeeping function allows us to keep an accurate track of our employees, even when working in a different location. We have the ability to allocate costs from one cost center to another from within the timecard making it easy to transfer costs. We have added schedules to track clocking discrepancies and also recently added an ADP partner for additional resources in dealing with an attendance policy.
- Payroll makes it easy to manage all aspects of pay from garnishments to bonuses. The tax service takes care of reporting all the taxes so we just need to make sure all the data in the system is correct.
- The implementation to ADP was very well managed and timed. They employ very good resources that will walk you through the entire process without any of the stresses usually associated with an implementation.
Human Resources Manager
TSI IncorporatedMechanical or Industrial Engineering, 501-1000 employees
Oracle API Manager
- API Manager allows for REST and SOAP API's to be easily created and tracked
- API Manager allows for only certain people/applications to use the API (does this thru a subscriber service it provides)
- It also publishes the API's it is tracking so developers can easily know what interfaces already exist.
- The monitoring ability is a nice feature. The admin person can easily see how and where the APIs are currently being used
author
McGraw-HillComputer Software, 1-10 employees
Cons
ADP Workforce Now
- Customer Service - quicker response to email support requests
- Benefit Accruals - don't know how to make sure they are working correctly. When the year turns over there is no way to make sure the payrolls covering the end of December booked time off requests to the year just finished instead of adding it to the new year. I end up making a lot of adjustments in January.
- Filters for reports - not always the easiest to figure out what filter to use for reports
Controller
Sequin LLCWholesale, 51-200 employees
Oracle API Manager
- Absence of Role-Based Access. A finer grain control on what type of users can call certain API Endpoints is needed.
- Performance with third-party databases isn't as fast as using Oracle Database.
- Long learning curve. Although Oracle API Manager provides performance and a vast deal of features, a certain level of expertise is required to effectively make use of them.

Verified User
Engineer in Information Technology
Computer Software Company, 51-200 employeesLikelihood to Renew
ADP Workforce Now
ADP Workforce Now 8.8
Based on 34 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
HR Generalist
EKOS CorporationAviation & Aerospace, 51-200 employees
Usability
ADP Workforce Now
ADP Workforce Now 8.4
Based on 19 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Sr HRIS Analyst
DigitalGlobeInformation Technology and Services, 1001-5000 employees
Support
ADP Workforce Now
ADP Workforce Now 7.3
Based on 18 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Payroll General Accountant
Reformed Church in AmericaReligious Institutions, 51-200 employees
Online Training
ADP Workforce Now
ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Document Publications Specialist / Control Clerk - Contractor
American Airlines / US AirwaysAirlines/Aviation, 10,001+ employees
Implementation
ADP Workforce Now
ADP Workforce Now 6.9
Based on 11 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Sr. Payroll Administrator
Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees
Alternatives Considered
ADP Workforce Now
I liked Kronos and we had Payroll Centrics Evolution Management on board to go to a bigger company. I would have liked to go to Kronos which I used for many years. They went with our sister company's ADP and I was forced to use ADP. I had used ADP prior to Kronos and had major service issues and did not like the attention that our account was not receiving.
HR/PRManager
Tri-West,LtdWarehousing, 201-500 employees
Oracle API Manager
No answers on this topic
Scalability
ADP Workforce Now
ADP Workforce Now 7.1
Based on 29 answers
0!!!! It doesn't work properly and they don't care about the time you expend to fix the problems. We purchased this product because we thought this was going to save us time and eventually money. However, the exact opposite happened. We ended up spending an inordinate amount of time fixing the issues their "automated" program made. You are MUCH better off going with someone else (i.e. a CPA, etc).
COO (Chief Operations Officer)
Island Living CleaningHospitality, 1-10 employees
Return on Investment
ADP Workforce Now
- Positive: Payroll and HR is a one person department. Accounting does not have to be involved and can concentrate on AP and AR.
- Negative: Payroll can not be submitted early as the funds are processed and taken from the checking account too soon. This interferes with vacations and time off.
VP- Sales/Marketing/HR
Wilco Cabinet Makers, IncDesign, 51-200 employees
Oracle API Manager
- APIs expose backend services and processes making them available to use in new applications.
- Control access to APIs at runtime
- ensures they are only accessed by authorized subscribers.
- Oracle API Manager have streamlined the developer experience of finding, understanding, and using APIs.
Mobile developer
BlueComputer Software, 201-500 employees
Screenshots
ADP Workforce Now
See All (3) ADP Workforce Now ScreenshotsOracle API Manager
—Pricing Details
ADP Workforce Now
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Oracle API Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No