ADP Workforce Now vs Oracle API Manager

Likelihood to Recommend

I've used ADP products with my current and previous employers. My previous employer had 1,000+ employees and my current employer has 100+ employees. ADP Workforce Now is well suited for anyone looking to streamline their HR and Payroll functions into a one-stop-shop product. It's easy to hire, calculate vacation time, and run reports for year end retirement contributions and Department of Labor statistics

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Lanita Palermo

Human Resources Manager

South Barrington Park DistrictGovernment Relations, 51-200 employees

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Oracle API Manager is well suited in a business or company that make use of Apis to facilitate access of backend services and data sources by the staff or customers or both. It is also imported in situations where all actions in a system need to be attributed to specific users.

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Jackson Waithaka

Electrical Engineer

kplcUtilities, 5001-10,000 employees

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Feature Rating Comparison

ADP Workforce Now

Oracle API Manager

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

ADP Workforce Now

Oracle API Manager

Pay calculation

Support for external payroll vendors

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

ADP Workforce Now

Oracle API Manager

Approval workflow

Balance details

Annual carry-forward and encashment

ADP Workforce Now

Oracle API Manager

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

ADP Workforce Now

Oracle API Manager

Tracking of all physical assets

ADP Workforce Now

Oracle API Manager

Report builder

Pre-built reports

Ability to combine HR data with external data

ADP Workforce Now

Oracle API Manager

New hire portal

Manager tracking tools

ADP Workforce Now

Oracle API Manager

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

ADP Workforce Now

Oracle API Manager

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

ADP Workforce Now

Oracle API Manager

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

ADP Workforce Now

Oracle API Manager

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

ADP Workforce Now

Oracle API Manager

API access control

Rate limits and usage policies

API usage data

API user onboarding

API versioning

Usage billing and payments

API monitoring and logging

Pros

The timekeeping function allows us to keep an accurate track of our employees, even when working in a different location. We have the ability to allocate costs from one cost center to another from within the timecard making it easy to transfer costs. We have added schedules to track clocking discrepancies and also recently added an ADP partner for additional resources in dealing with an attendance policy.
Payroll makes it easy to manage all aspects of pay from garnishments to bonuses. The tax service takes care of reporting all the taxes so we just need to make sure all the data in the system is correct.
The implementation to ADP was very well managed and timed. They employ very good resources that will walk you through the entire process without any of the stresses usually associated with an implementation.

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Pattie Curry, SPHR, SHRM-SCP, MBA

Human Resources Manager

TSI IncorporatedMechanical or Industrial Engineering, 501-1000 employees

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API Manager allows for REST and SOAP API's to be easily created and tracked
API Manager allows for only certain people/applications to use the API (does this thru a subscriber service it provides)
It also publishes the API's it is tracking so developers can easily know what interfaces already exist.
The monitoring ability is a nice feature. The admin person can easily see how and where the APIs are currently being used

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Dan Hotka

author

McGraw-HillComputer Software, 1-10 employees

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Cons

Customer Service - quicker response to email support requests
Benefit Accruals - don't know how to make sure they are working correctly. When the year turns over there is no way to make sure the payrolls covering the end of December booked time off requests to the year just finished instead of adding it to the new year. I end up making a lot of adjustments in January.
Filters for reports - not always the easiest to figure out what filter to use for reports

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Connie Francis

Controller

Sequin LLCWholesale, 51-200 employees

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Absence of Role-Based Access. A finer grain control on what type of users can call certain API Endpoints is needed.
Performance with third-party databases isn't as fast as using Oracle Database.
Long learning curve. Although Oracle API Manager provides performance and a vast deal of features, a certain level of expertise is required to effectively make use of them.

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Verified User

Engineer in Information Technology

Computer Software Company, 51-200 employees

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Likelihood to Renew

ADP Workforce Now 8.8

Based on 34 answers

I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software

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Mark Michaels, PHR

HR Generalist

EKOS CorporationAviation & Aerospace, 51-200 employees

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No score

No answers yet

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Usability

ADP Workforce Now 8.4

Based on 19 answers

Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.

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Christopher Carey, HRIP

Sr HRIS Analyst

DigitalGlobeInformation Technology and Services, 1001-5000 employees

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No score

No answers yet

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Support

ADP Workforce Now 7.3

Based on 18 answers

The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.

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Melissa Rauch

Payroll General Accountant

Reformed Church in AmericaReligious Institutions, 51-200 employees

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No score

No answers yet

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Online Training

ADP Workforce Now 8.2

Based on 5 answers

The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application

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Benjamin Yee

Document Publications Specialist / Control Clerk - Contractor

American Airlines / US AirwaysAirlines/Aviation, 10,001+ employees

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No score

No answers yet

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Implementation

ADP Workforce Now 6.9

Based on 11 answers

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

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No score

No answers yet

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Alternatives Considered

I liked Kronos and we had Payroll Centrics Evolution Management on board to go to a bigger company. I would have liked to go to Kronos which I used for many years. They went with our sister company's ADP and I was forced to use ADP. I had used ADP prior to Kronos and had major service issues and did not like the attention that our account was not receiving.

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Laura Robledo

HR/PRManager

Tri-West,LtdWarehousing, 201-500 employees

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Scalability

ADP Workforce Now 7.1

Based on 29 answers

0!!!! It doesn't work properly and they don't care about the time you expend to fix the problems. We purchased this product because we thought this was going to save us time and eventually money. However, the exact opposite happened. We ended up spending an inordinate amount of time fixing the issues their "automated" program made. You are MUCH better off going with someone else (i.e. a CPA, etc).

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Stephen Dyck

COO (Chief Operations Officer)

Island Living CleaningHospitality, 1-10 employees

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No score

No answers yet

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Return on Investment

Positive: Payroll and HR is a one person department. Accounting does not have to be involved and can concentrate on AP and AR.
Negative: Payroll can not be submitted early as the funds are processed and taken from the checking account too soon. This interferes with vacations and time off.

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Joey Wilinski

VP- Sales/Marketing/HR

Wilco Cabinet Makers, IncDesign, 51-200 employees

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APIs expose backend services and processes making them available to use in new applications.
Control access to APIs at runtime
ensures they are only accessed by authorized subscribers.
Oracle API Manager have streamlined the developer experience of finding, understanding, and using APIs.

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Jenny lester

Mobile developer

BlueComputer Software, 201-500 employees

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