What users are saying about

ADP Workforce Now

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483 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101
2 Ratings
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Score 1.6 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

PeopleStrategy eHCM

Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.
Erin Tucker profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
PeopleStrategy eHCM
4.5
Employee demographic data
ADP Workforce Now
8.1
PeopleStrategy eHCM
10.0
Employment history
ADP Workforce Now
8.1
PeopleStrategy eHCM
2.0
Job profiles and administration
ADP Workforce Now
7.7
PeopleStrategy eHCM
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
PeopleStrategy eHCM
3.0
Organizational charting
ADP Workforce Now
6.7
PeopleStrategy eHCM
1.0
Organization and location management
ADP Workforce Now
7.4
PeopleStrategy eHCM
1.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
PeopleStrategy eHCM
10.0

Payroll Management

ADP Workforce Now
8.1
PeopleStrategy eHCM
4.0
Pay calculation
ADP Workforce Now
8.7
PeopleStrategy eHCM
Support for external payroll vendors
ADP Workforce Now
7.5
PeopleStrategy eHCM
10.0
Benefit plan administration
ADP Workforce Now
8.0
PeopleStrategy eHCM
1.0
Direct deposit files
ADP Workforce Now
8.6
PeopleStrategy eHCM
Salary revision and increment management
ADP Workforce Now
7.8
PeopleStrategy eHCM
1.0
Reimbursement management
ADP Workforce Now
7.8
PeopleStrategy eHCM

Leave and Attendance Management

ADP Workforce Now
8.1
PeopleStrategy eHCM
Approval workflow
ADP Workforce Now
8.1
PeopleStrategy eHCM
Balance details
ADP Workforce Now
8.1
PeopleStrategy eHCM
Annual carry-forward and encashment
ADP Workforce Now
8.1
PeopleStrategy eHCM

Employee Self Service

ADP Workforce Now
8.2
PeopleStrategy eHCM
10.0
View and generate pay and benefit information
ADP Workforce Now
8.7
PeopleStrategy eHCM
Update personal information
ADP Workforce Now
8.7
PeopleStrategy eHCM
10.0
View company policy documentation
ADP Workforce Now
8.5
PeopleStrategy eHCM
10.0
Employee recognition
ADP Workforce Now
7.6
PeopleStrategy eHCM
View job history
ADP Workforce Now
7.6
PeopleStrategy eHCM

Asset Management

ADP Workforce Now
6.0
PeopleStrategy eHCM
Tracking of all physical assets
ADP Workforce Now
6.0
PeopleStrategy eHCM

HR Reporting

ADP Workforce Now
7.0
PeopleStrategy eHCM
1.0
Report builder
ADP Workforce Now
7.1
PeopleStrategy eHCM
1.0
Pre-built reports
ADP Workforce Now
7.0
PeopleStrategy eHCM
1.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
PeopleStrategy eHCM
1.0

Onboarding

ADP Workforce Now
5.5
PeopleStrategy eHCM
New hire portal
ADP Workforce Now
6.1
PeopleStrategy eHCM
Manager tracking tools
ADP Workforce Now
4.8
PeopleStrategy eHCM

Performance and Goals

ADP Workforce Now
7.7
PeopleStrategy eHCM
Corporate goal setting
ADP Workforce Now
7.6
PeopleStrategy eHCM
Individual goal setting
ADP Workforce Now
7.8
PeopleStrategy eHCM
Line-of sight-visibility
ADP Workforce Now
7.6
PeopleStrategy eHCM
Performance tracking
ADP Workforce Now
7.9
PeopleStrategy eHCM

Performance Management

ADP Workforce Now
7.4
PeopleStrategy eHCM
Performance plans
ADP Workforce Now
7.6
PeopleStrategy eHCM
Performance improvement plans
ADP Workforce Now
7.4
PeopleStrategy eHCM
Review status tracking
ADP Workforce Now
7.6
PeopleStrategy eHCM
Review reminders
ADP Workforce Now
7.3
PeopleStrategy eHCM
Multiple review frequency
ADP Workforce Now
7.2
PeopleStrategy eHCM

Succession Planning

ADP Workforce Now
6.0
PeopleStrategy eHCM
Create succession plans/pools
ADP Workforce Now
5.8
PeopleStrategy eHCM
Candidate ranking
ADP Workforce Now
5.8
PeopleStrategy eHCM
Candidate search
ADP Workforce Now
6.3
PeopleStrategy eHCM
Candidate development
ADP Workforce Now
6.2
PeopleStrategy eHCM

Recruiting / ATS

ADP Workforce Now
6.6
PeopleStrategy eHCM
Job Requisition Management
ADP Workforce Now
7.9
PeopleStrategy eHCM
Company Website Posting
ADP Workforce Now
7.5
PeopleStrategy eHCM
Publish to Social Media
ADP Workforce Now
7.4
PeopleStrategy eHCM
Job Search Site Posting
ADP Workforce Now
6.6
PeopleStrategy eHCM
Duplicate Candidate Prevention
ADP Workforce Now
2.3
PeopleStrategy eHCM
Applicant Tracking
ADP Workforce Now
7.2
PeopleStrategy eHCM
Notifications and Alerts
ADP Workforce Now
7.5
PeopleStrategy eHCM

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
Erin Tucker profile photo

Cons

  • Custom reporting tool is not intuitive, particularly joins between different data, and the proprietary reporting tool is clunky and slow.
  • Effective dates are grouped within areas (e.g. employment profile) making an employee's historical record extremely difficult to discern. This bleeds into the reporting.
  • There is no test environment available for clients, nor is there one (I'm told) available for ADP support.
  • Service hold-times are long and the support is inadequate. Nearly every call for us ends with "we need to escalate this to development".
  • There is no ability to configure field dependencies (e.g. departments are only available within a specific business unit), and employee attributes are one-dimensional (not hierarchical).
  • The workflow tool for manager self-service is extremely limited and completely text-based. This, plus the lack of the test environment, makes deploying a reliable manager self-service system nearly impossible.
Christopher Carey, HRIP profile photo
  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
Erin Tucker profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Clients chose ADP workforce NOW and required specialist for implementation and ADP provided referal
Les Meyer profile photo
ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Erin Tucker profile photo

Return on Investment

  • Sped up the HR process
  • Ability to onboard new employees much quicker
  • Efficient tracking of all things related to payroll.
Matthew Bernstein profile photo
  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
Erin Tucker profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

PeopleStrategy eHCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details