What users are saying about

ADP Workforce Now

470 Ratings
Score 7 out of 101

QuickBooks Enterprise

274 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

QuickBooks Enterprise

QuickBooks is appropriate for a smaller business with just a few departments. As the business grows and there is an increased need for budgeting, forecasting, and planning tools; that's where QuickBooks falls short in my opinion.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
QuickBooks Enterprise
Employee demographic data
ADP Workforce Now
8.1
QuickBooks Enterprise
Employment history
ADP Workforce Now
8.1
QuickBooks Enterprise
Job profiles and administration
ADP Workforce Now
7.7
QuickBooks Enterprise
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
QuickBooks Enterprise
Organizational charting
ADP Workforce Now
6.6
QuickBooks Enterprise
Organization and location management
ADP Workforce Now
7.3
QuickBooks Enterprise
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
QuickBooks Enterprise

Payroll Management

ADP Workforce Now
8.1
QuickBooks Enterprise
7.6
Pay calculation
ADP Workforce Now
8.7
QuickBooks Enterprise
8.1
Support for external payroll vendors
ADP Workforce Now
7.5
QuickBooks Enterprise
Benefit plan administration
ADP Workforce Now
8.0
QuickBooks Enterprise
7.1
Direct deposit files
ADP Workforce Now
8.7
QuickBooks Enterprise
8.4
Salary revision and increment management
ADP Workforce Now
7.9
QuickBooks Enterprise
6.4
Reimbursement management
ADP Workforce Now
7.7
QuickBooks Enterprise
8.1

Leave and Attendance Management

ADP Workforce Now
8.1
QuickBooks Enterprise
Approval workflow
ADP Workforce Now
8.1
QuickBooks Enterprise
Balance details
ADP Workforce Now
8.1
QuickBooks Enterprise
Annual carry-forward and encashment
ADP Workforce Now
8.1
QuickBooks Enterprise

Employee Self Service

ADP Workforce Now
8.2
QuickBooks Enterprise
View and generate pay and benefit information
ADP Workforce Now
8.8
QuickBooks Enterprise
Update personal information
ADP Workforce Now
8.7
QuickBooks Enterprise
View company policy documentation
ADP Workforce Now
8.6
QuickBooks Enterprise
Employee recognition
ADP Workforce Now
7.6
QuickBooks Enterprise
View job history
ADP Workforce Now
7.6
QuickBooks Enterprise

Asset Management

ADP Workforce Now
6.0
QuickBooks Enterprise
Tracking of all physical assets
ADP Workforce Now
6.0
QuickBooks Enterprise

HR Reporting

ADP Workforce Now
7.0
QuickBooks Enterprise
Report builder
ADP Workforce Now
7.1
QuickBooks Enterprise
Pre-built reports
ADP Workforce Now
7.0
QuickBooks Enterprise
Ability to combine HR data with external data
ADP Workforce Now
7.0
QuickBooks Enterprise

Onboarding

ADP Workforce Now
5.5
QuickBooks Enterprise
New hire portal
ADP Workforce Now
6.1
QuickBooks Enterprise
Manager tracking tools
ADP Workforce Now
4.9
QuickBooks Enterprise

Performance and Goals

ADP Workforce Now
7.8
QuickBooks Enterprise
Corporate goal setting
ADP Workforce Now
7.7
QuickBooks Enterprise
Individual goal setting
ADP Workforce Now
7.9
QuickBooks Enterprise
Line-of sight-visibility
ADP Workforce Now
7.7
QuickBooks Enterprise
Performance tracking
ADP Workforce Now
7.9
QuickBooks Enterprise

Performance Management

ADP Workforce Now
7.5
QuickBooks Enterprise
Performance plans
ADP Workforce Now
7.6
QuickBooks Enterprise
Performance improvement plans
ADP Workforce Now
7.5
QuickBooks Enterprise
Review status tracking
ADP Workforce Now
7.7
QuickBooks Enterprise
Review reminders
ADP Workforce Now
7.4
QuickBooks Enterprise
Multiple review frequency
ADP Workforce Now
7.3
QuickBooks Enterprise

Succession Planning

ADP Workforce Now
6.0
QuickBooks Enterprise
Create succession plans/pools
ADP Workforce Now
5.8
QuickBooks Enterprise
Candidate ranking
ADP Workforce Now
5.8
QuickBooks Enterprise
Candidate search
ADP Workforce Now
6.3
QuickBooks Enterprise
Candidate development
ADP Workforce Now
6.2
QuickBooks Enterprise

Recruiting / ATS

ADP Workforce Now
6.7
QuickBooks Enterprise
Job Requisition Management
ADP Workforce Now
7.9
QuickBooks Enterprise
Company Website Posting
ADP Workforce Now
7.5
QuickBooks Enterprise
Publish to Social Media
ADP Workforce Now
7.5
QuickBooks Enterprise
Job Search Site Posting
ADP Workforce Now
6.7
QuickBooks Enterprise
Duplicate Candidate Prevention
ADP Workforce Now
2.3
QuickBooks Enterprise
Applicant Tracking
ADP Workforce Now
7.3
QuickBooks Enterprise
Notifications and Alerts
ADP Workforce Now
7.6
QuickBooks Enterprise

Customization

ADP Workforce Now
QuickBooks Enterprise
5.4
API for custom integration
ADP Workforce Now
QuickBooks Enterprise
5.0
Plug-ins
ADP Workforce Now
QuickBooks Enterprise
5.8

Security

ADP Workforce Now
QuickBooks Enterprise
7.8
Single sign-on capability
ADP Workforce Now
QuickBooks Enterprise
7.9
Role-based user permissions
ADP Workforce Now
QuickBooks Enterprise
7.8

Reporting & Analytics

ADP Workforce Now
QuickBooks Enterprise
7.4
Dashboards
ADP Workforce Now
QuickBooks Enterprise
7.4
Standard reports
ADP Workforce Now
QuickBooks Enterprise
7.5
Custom reports
ADP Workforce Now
QuickBooks Enterprise
7.3

General Ledger and Configurable Accounting

ADP Workforce Now
QuickBooks Enterprise
7.7
Accounts payable
ADP Workforce Now
QuickBooks Enterprise
8.4
Accounts receivable
ADP Workforce Now
QuickBooks Enterprise
8.5
Cash management
ADP Workforce Now
QuickBooks Enterprise
8.6
Bank reconciliation
ADP Workforce Now
QuickBooks Enterprise
8.9
Expense management
ADP Workforce Now
QuickBooks Enterprise
7.7
Time tracking
ADP Workforce Now
QuickBooks Enterprise
6.9
Fixed asset management
ADP Workforce Now
QuickBooks Enterprise
6.8
Multi-currency support
ADP Workforce Now
QuickBooks Enterprise
8.0
Multi-division support
ADP Workforce Now
QuickBooks Enterprise
7.5
Regulations compliance
ADP Workforce Now
QuickBooks Enterprise
8.0
Electronic tax filing
ADP Workforce Now
QuickBooks Enterprise
8.3
Self-service portal
ADP Workforce Now
QuickBooks Enterprise
8.0
Global Financial Support
ADP Workforce Now
QuickBooks Enterprise
9.0
Primary and Secondary Ledgers
ADP Workforce Now
QuickBooks Enterprise
8.0
Intercompany Accounting
ADP Workforce Now
QuickBooks Enterprise
7.3
Localizations
ADP Workforce Now
QuickBooks Enterprise
8.0
Journals and Reconciliations
ADP Workforce Now
QuickBooks Enterprise
6.9
Enterprise Accounting
ADP Workforce Now
QuickBooks Enterprise
6.0
Configurable Accounting
ADP Workforce Now
QuickBooks Enterprise
7.6
Centralized Rules Framework
ADP Workforce Now
QuickBooks Enterprise
6.6
Standardized Processes
ADP Workforce Now
QuickBooks Enterprise
7.6

Inventory Management

ADP Workforce Now
QuickBooks Enterprise
6.2
Inventory tracking
ADP Workforce Now
QuickBooks Enterprise
6.7
Automatic reordering
ADP Workforce Now
QuickBooks Enterprise
5.3
Location management
ADP Workforce Now
QuickBooks Enterprise
7.3
Manufacturing module
ADP Workforce Now
QuickBooks Enterprise
5.6

Order Management

ADP Workforce Now
QuickBooks Enterprise
7.2
Pricing
ADP Workforce Now
QuickBooks Enterprise
7.2
Order entry
ADP Workforce Now
QuickBooks Enterprise
8.9
Credit card processing
ADP Workforce Now
QuickBooks Enterprise
4.7
Cost of goods sold
ADP Workforce Now
QuickBooks Enterprise
7.6
Order Orchestration
ADP Workforce Now
QuickBooks Enterprise
8.3
End-to-end order visibility
ADP Workforce Now
QuickBooks Enterprise
7.0
Order exception Resolution
ADP Workforce Now
QuickBooks Enterprise
6.5

Accounting Firm BPO Features

ADP Workforce Now
QuickBooks Enterprise
8.0
Branded client dashboards
ADP Workforce Now
QuickBooks Enterprise
8.1
Client data roll-up capabilities
ADP Workforce Now
QuickBooks Enterprise
9.0
Client data consolidation for benchmarking
ADP Workforce Now
QuickBooks Enterprise
8.1
Configurable alerts
ADP Workforce Now
QuickBooks Enterprise
7.7
Billing bypass
ADP Workforce Now
QuickBooks Enterprise
8.0
Client template cloning
ADP Workforce Now
QuickBooks Enterprise
8.1
Single sign-on
ADP Workforce Now
QuickBooks Enterprise
8.1
Configurable client onboarding questions
ADP Workforce Now
QuickBooks Enterprise
6.9
Cross-client workflow management
ADP Workforce Now
QuickBooks Enterprise
8.0
Industry-specific versioning
ADP Workforce Now
QuickBooks Enterprise
8.0
Legacy system data migration
ADP Workforce Now
QuickBooks Enterprise
7.6

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Great job with keeping track of payroll, paying payroll taxes, filing quarterly payroll forms.
  • Great reporting available, both standard and customized including the ability to download into Excel.
  • Very good fixed asset manager for depreciation schedules etc., which is only available in this version (vs. Pro and Premier)
No photo available

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • QuickBooks Enterprise is made for larger companies, but lacks control points such as the ability for transactions to be reviewed and approved before posting.
  • Some fields are not available for customizing within certain reports.
  • The fixed asset manager file is separate from the company file. This is fine, but it requires it to be stored on a local PC instead of the network so it is not backed up automatically (but can be backed up manually).
  • There should be an option to open a company in multi-user or single-user mode from the "open company" screen (without drilling down to the file location).
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
QuickBooks Enterprise1.3
Based on 10 answers
As long as my clients and I am happy with the results we are getting from the product we will continue to use QuickBooks products.
No photo available

Usability

ADP Workforce Now8.0
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
QuickBooks Enterprise7.3
Based on 4 answers
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
No photo available

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
QuickBooks Enterprise8.0
Based on 2 answers
I really did experience any event that required that much attention. for the most part the system is reliable and does not break down
Scott Romero profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
QuickBooks Enterprise9.0
Based on 1 answer
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Scott Romero profile photo

Support

ADP Workforce Now6.1
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
QuickBooks Enterprise4.3
Based on 3 answers
As a ProAdvisor I have always had good results when calling in with a QuickBooks issue. Support has done a great job of helping me accomplish what I needed to accomplish
No photo available

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
QuickBooks Enterprise7.0
Based on 1 answer
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Scott Romero profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
QuickBooks Enterprise5.1
Based on 2 answers
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Scott Romero profile photo

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
QuickBooks Enterprise7.1
Based on 3 answers
Very simple if you know what you are doing if not find someone who does to assist.
No photo available

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
The only other software program I have used is Quicken and it is not at all effective within the size company I work for. We have inventory, billing, customer/vendor/employee fields and multiple bank accounts including credit card accounts. QuickBooks tracks all these fields and you can run a report on about anything for your CPA. Profit & Loss Reports, Balance Sheet Reports and Standard Cashflow Reports for Owner/Officers forecast and budgets/
Kelly Baldwin profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Enterprise7.2
Based on 9 answers
The accounting functionality is very good, however, the one downfall is having to pass the file back and forth with the client. Real-time information would be a huge plus.
No photo available

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
QuickBooks Enterprise3.0
Based on 1 answer
It is not a fair rating because we did not invest in different modules to accommodate for business grow and complexity expansion.
Scott Romero profile photo

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • Has increased efficiency when creating batch invoices
  • Able to give better customer service when email statements and invoices to customers
  • Produces quick standard reports
Kelly Baldwin profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

QuickBooks Enterprise

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details