What users are saying about

ADP Workforce Now

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483 Ratings

ADP Workforce Now

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483 Ratings
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Score 7 out of 101
58 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

QuickBooks for Mac

As far as accounting software goes, QuickBooks Mac is a fresh pick from the Apple orchard. Like any good apple, QuickBooks Mac is clean, attractive, tasty, and nutritious. QuickBooks Mac is easy to use and feature-rich. In this one program, the capability of QuickBooks Pro is married seamlessly to the beautifully simple UI design of QuickBooks Online.
Andreas Jones - LSSGB, CPP, CSCS profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
QuickBooks for Mac
Employee demographic data
ADP Workforce Now
8.1
QuickBooks for Mac
Employment history
ADP Workforce Now
8.1
QuickBooks for Mac
Job profiles and administration
ADP Workforce Now
7.7
QuickBooks for Mac
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
QuickBooks for Mac
Organizational charting
ADP Workforce Now
6.7
QuickBooks for Mac
Organization and location management
ADP Workforce Now
7.4
QuickBooks for Mac
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
QuickBooks for Mac

Payroll Management

ADP Workforce Now
8.1
QuickBooks for Mac
9.4
Pay calculation
ADP Workforce Now
8.7
QuickBooks for Mac
7.1
Support for external payroll vendors
ADP Workforce Now
7.5
QuickBooks for Mac
Benefit plan administration
ADP Workforce Now
8.0
QuickBooks for Mac
10.0
Direct deposit files
ADP Workforce Now
8.6
QuickBooks for Mac
10.0
Salary revision and increment management
ADP Workforce Now
7.8
QuickBooks for Mac
10.0
Reimbursement management
ADP Workforce Now
7.8
QuickBooks for Mac
10.0

Leave and Attendance Management

ADP Workforce Now
8.1
QuickBooks for Mac
Approval workflow
ADP Workforce Now
8.1
QuickBooks for Mac
Balance details
ADP Workforce Now
8.1
QuickBooks for Mac
Annual carry-forward and encashment
ADP Workforce Now
8.1
QuickBooks for Mac

Employee Self Service

ADP Workforce Now
8.2
QuickBooks for Mac
View and generate pay and benefit information
ADP Workforce Now
8.7
QuickBooks for Mac
Update personal information
ADP Workforce Now
8.7
QuickBooks for Mac
View company policy documentation
ADP Workforce Now
8.5
QuickBooks for Mac
Employee recognition
ADP Workforce Now
7.6
QuickBooks for Mac
View job history
ADP Workforce Now
7.6
QuickBooks for Mac

Asset Management

ADP Workforce Now
6.0
QuickBooks for Mac
Tracking of all physical assets
ADP Workforce Now
6.0
QuickBooks for Mac

HR Reporting

ADP Workforce Now
7.0
QuickBooks for Mac
Report builder
ADP Workforce Now
7.1
QuickBooks for Mac
Pre-built reports
ADP Workforce Now
7.0
QuickBooks for Mac
Ability to combine HR data with external data
ADP Workforce Now
7.0
QuickBooks for Mac

Onboarding

ADP Workforce Now
5.5
QuickBooks for Mac
New hire portal
ADP Workforce Now
6.1
QuickBooks for Mac
Manager tracking tools
ADP Workforce Now
4.8
QuickBooks for Mac

Performance and Goals

ADP Workforce Now
7.7
QuickBooks for Mac
Corporate goal setting
ADP Workforce Now
7.6
QuickBooks for Mac
Individual goal setting
ADP Workforce Now
7.8
QuickBooks for Mac
Line-of sight-visibility
ADP Workforce Now
7.6
QuickBooks for Mac
Performance tracking
ADP Workforce Now
7.9
QuickBooks for Mac

Performance Management

ADP Workforce Now
7.4
QuickBooks for Mac
Performance plans
ADP Workforce Now
7.6
QuickBooks for Mac
Performance improvement plans
ADP Workforce Now
7.4
QuickBooks for Mac
Review status tracking
ADP Workforce Now
7.6
QuickBooks for Mac
Review reminders
ADP Workforce Now
7.3
QuickBooks for Mac
Multiple review frequency
ADP Workforce Now
7.2
QuickBooks for Mac

Succession Planning

ADP Workforce Now
6.0
QuickBooks for Mac
Create succession plans/pools
ADP Workforce Now
5.8
QuickBooks for Mac
Candidate ranking
ADP Workforce Now
5.8
QuickBooks for Mac
Candidate search
ADP Workforce Now
6.3
QuickBooks for Mac
Candidate development
ADP Workforce Now
6.2
QuickBooks for Mac

Recruiting / ATS

ADP Workforce Now
6.6
QuickBooks for Mac
Job Requisition Management
ADP Workforce Now
7.9
QuickBooks for Mac
Company Website Posting
ADP Workforce Now
7.5
QuickBooks for Mac
Publish to Social Media
ADP Workforce Now
7.4
QuickBooks for Mac
Job Search Site Posting
ADP Workforce Now
6.6
QuickBooks for Mac
Duplicate Candidate Prevention
ADP Workforce Now
2.3
QuickBooks for Mac
Applicant Tracking
ADP Workforce Now
7.2
QuickBooks for Mac
Notifications and Alerts
ADP Workforce Now
7.5
QuickBooks for Mac

Customization

ADP Workforce Now
QuickBooks for Mac
7.6
API for custom integration
ADP Workforce Now
QuickBooks for Mac
7.6
Plug-ins
ADP Workforce Now
QuickBooks for Mac
7.6

Security

ADP Workforce Now
QuickBooks for Mac
9.3
Single sign-on capability
ADP Workforce Now
QuickBooks for Mac
9.4
Role-based user permissions
ADP Workforce Now
QuickBooks for Mac
9.3

Reporting & Analytics

ADP Workforce Now
QuickBooks for Mac
8.2
Dashboards
ADP Workforce Now
QuickBooks for Mac
7.8
Standard reports
ADP Workforce Now
QuickBooks for Mac
8.6
Custom reports
ADP Workforce Now
QuickBooks for Mac
8.3

General Ledger and Configurable Accounting

ADP Workforce Now
QuickBooks for Mac
7.5
Accounts payable
ADP Workforce Now
QuickBooks for Mac
8.7
Accounts receivable
ADP Workforce Now
QuickBooks for Mac
8.6
Cash management
ADP Workforce Now
QuickBooks for Mac
7.9
Bank reconciliation
ADP Workforce Now
QuickBooks for Mac
9.0
Expense management
ADP Workforce Now
QuickBooks for Mac
7.9
Time tracking
ADP Workforce Now
QuickBooks for Mac
6.3
Fixed asset management
ADP Workforce Now
QuickBooks for Mac
6.7
Multi-currency support
ADP Workforce Now
QuickBooks for Mac
7.7
Multi-division support
ADP Workforce Now
QuickBooks for Mac
5.8
Regulations compliance
ADP Workforce Now
QuickBooks for Mac
5.2
Electronic tax filing
ADP Workforce Now
QuickBooks for Mac
9.2
Self-service portal
ADP Workforce Now
QuickBooks for Mac
8.8
Global Financial Support
ADP Workforce Now
QuickBooks for Mac
5.2
Primary and Secondary Ledgers
ADP Workforce Now
QuickBooks for Mac
6.6
Intercompany Accounting
ADP Workforce Now
QuickBooks for Mac
7.6
Localizations
ADP Workforce Now
QuickBooks for Mac
7.9
Journals and Reconciliations
ADP Workforce Now
QuickBooks for Mac
8.6
Enterprise Accounting
ADP Workforce Now
QuickBooks for Mac
10.0
Configurable Accounting
ADP Workforce Now
QuickBooks for Mac
6.5
Centralized Rules Framework
ADP Workforce Now
QuickBooks for Mac
5.2
Standardized Processes
ADP Workforce Now
QuickBooks for Mac
8.9

Inventory Management

ADP Workforce Now
QuickBooks for Mac
6.7
Inventory tracking
ADP Workforce Now
QuickBooks for Mac
5.8
Automatic reordering
ADP Workforce Now
QuickBooks for Mac
6.3
Location management
ADP Workforce Now
QuickBooks for Mac
7.8
Manufacturing module
ADP Workforce Now
QuickBooks for Mac
6.8

Order Management

ADP Workforce Now
QuickBooks for Mac
7.6
Pricing
ADP Workforce Now
QuickBooks for Mac
8.1
Order entry
ADP Workforce Now
QuickBooks for Mac
8.3
Credit card processing
ADP Workforce Now
QuickBooks for Mac
8.9
Cost of goods sold
ADP Workforce Now
QuickBooks for Mac
7.4
Order Orchestration
ADP Workforce Now
QuickBooks for Mac
8.0
End-to-end order visibility
ADP Workforce Now
QuickBooks for Mac
6.3
Order exception Resolution
ADP Workforce Now
QuickBooks for Mac
6.3

Accounting Firm BPO Features

ADP Workforce Now
QuickBooks for Mac
8.8
Branded client dashboards
ADP Workforce Now
QuickBooks for Mac
7.4
Client data roll-up capabilities
ADP Workforce Now
QuickBooks for Mac
10.0
Client data consolidation for benchmarking
ADP Workforce Now
QuickBooks for Mac
10.0
Configurable alerts
ADP Workforce Now
QuickBooks for Mac
10.0
Billing bypass
ADP Workforce Now
QuickBooks for Mac
10.0
Client template cloning
ADP Workforce Now
QuickBooks for Mac
7.9
Single sign-on
ADP Workforce Now
QuickBooks for Mac
8.8
Configurable client onboarding questions
ADP Workforce Now
QuickBooks for Mac
10.0
Cross-client workflow management
ADP Workforce Now
QuickBooks for Mac
7.9
Industry-specific versioning
ADP Workforce Now
QuickBooks for Mac
7.9
Legacy system data migration
ADP Workforce Now
QuickBooks for Mac
7.3

Pros

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo
  • Create Invoices
  • Track budgets and expenses
  • Allow to track internal transactions
No photo available

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • Improvement for marking receipts as billable or reimbursable - it currently has a few user glitches and unnecessary extra steps.
  • Forecasting tools to visualize anticipated cashflow.
  • Being able to file quarterly tax reports with the pro account (currently it is only offered in the solopreneur version).
Spud Marshall profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
QuickBooks for Mac8.0
Based on 9 answers
I support clients who use QuickBooks for Mac and renew my own QuickBooks for Mac license yearly so that I can stay up to date.
Shelly Robbins profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
QuickBooks for Mac8.0
Based on 3 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
QuickBooks for Mac9.0
Based on 1 answer
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
QuickBooks for Mac5.0
Based on 1 answer
Because the support level I get is probably not what the average user gets
Robyn Smithson, CB profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
QuickBooks for Mac5.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

I've also used ADP Pay Expert, and I really see Workforce Now as the logical continuation of Pay Expert. Workforce Now has better integration capabilities, streamlined processes, and fewer technical glitches. That said, if your company has a relatively simple payroll setup, Workforce Now doesn't really offer anything that Pay Expert doesn't.
Kristie LaMar profile photo
I used to use Wave Accounting for quite awhile and switched to Quickbooks for Mac this year because I need some more rigorous software and record keeping for my accountant. Wave Accounting was an excellent start for a small company but as soon as I had decent revenue, it became worthwhile to pay for advanced software to get my time back.
Spud Marshall profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • It's hard to say as clients generally buy the licenses
  • However, writing checks is a breeze, which might be what you're looking for
  • It feels much more modern and hip than the pc version, for what it's worth
Spencer Judd profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

QuickBooks for Mac

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details