What users are saying about

ADP Workforce Now

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484 Ratings
Top Rated
242 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
Top Rated
242 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

QuickBooks Premier

If the business will have inventory or costing, I usually use caution in recommending QuickBooks. While it will perform the tasks for inventory and costing, the setup is critical to getting the information you need correctly. Once started, it is difficult to make corrections since changes are applied retroactively to all transactions.
Andrea Campbell, CPA,CITP profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
QuickBooks Premier
Employee demographic data
ADP Workforce Now
8.2
QuickBooks Premier
Employment history
ADP Workforce Now
8.2
QuickBooks Premier
Job profiles and administration
ADP Workforce Now
7.7
QuickBooks Premier
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
QuickBooks Premier
Organizational charting
ADP Workforce Now
6.6
QuickBooks Premier
Organization and location management
ADP Workforce Now
7.5
QuickBooks Premier
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
QuickBooks Premier

Payroll Management

ADP Workforce Now
8.1
QuickBooks Premier
8.2
Pay calculation
ADP Workforce Now
8.7
QuickBooks Premier
9.2
Support for external payroll vendors
ADP Workforce Now
7.5
QuickBooks Premier
Benefit plan administration
ADP Workforce Now
8.0
QuickBooks Premier
7.1
Direct deposit files
ADP Workforce Now
8.6
QuickBooks Premier
9.5
Salary revision and increment management
ADP Workforce Now
7.9
QuickBooks Premier
7.6
Reimbursement management
ADP Workforce Now
8.0
QuickBooks Premier
7.6

Leave and Attendance Management

ADP Workforce Now
8.2
QuickBooks Premier
Approval workflow
ADP Workforce Now
8.1
QuickBooks Premier
Balance details
ADP Workforce Now
8.1
QuickBooks Premier
Annual carry-forward and encashment
ADP Workforce Now
8.2
QuickBooks Premier

Employee Self Service

ADP Workforce Now
8.2
QuickBooks Premier
View and generate pay and benefit information
ADP Workforce Now
8.7
QuickBooks Premier
Update personal information
ADP Workforce Now
8.7
QuickBooks Premier
View company policy documentation
ADP Workforce Now
8.6
QuickBooks Premier
Employee recognition
ADP Workforce Now
7.6
QuickBooks Premier
View job history
ADP Workforce Now
7.6
QuickBooks Premier

Asset Management

ADP Workforce Now
6.0
QuickBooks Premier
Tracking of all physical assets
ADP Workforce Now
6.0
QuickBooks Premier

HR Reporting

ADP Workforce Now
7.2
QuickBooks Premier
Report builder
ADP Workforce Now
7.2
QuickBooks Premier
Pre-built reports
ADP Workforce Now
7.1
QuickBooks Premier
Ability to combine HR data with external data
ADP Workforce Now
7.2
QuickBooks Premier

Onboarding

ADP Workforce Now
5.5
QuickBooks Premier
New hire portal
ADP Workforce Now
6.1
QuickBooks Premier
Manager tracking tools
ADP Workforce Now
4.8
QuickBooks Premier

Performance and Goals

ADP Workforce Now
7.7
QuickBooks Premier
Corporate goal setting
ADP Workforce Now
7.6
QuickBooks Premier
Individual goal setting
ADP Workforce Now
7.8
QuickBooks Premier
Line-of sight-visibility
ADP Workforce Now
7.6
QuickBooks Premier
Performance tracking
ADP Workforce Now
7.9
QuickBooks Premier

Performance Management

ADP Workforce Now
7.4
QuickBooks Premier
Performance plans
ADP Workforce Now
7.6
QuickBooks Premier
Performance improvement plans
ADP Workforce Now
7.4
QuickBooks Premier
Review status tracking
ADP Workforce Now
7.6
QuickBooks Premier
Review reminders
ADP Workforce Now
7.3
QuickBooks Premier
Multiple review frequency
ADP Workforce Now
7.2
QuickBooks Premier

Succession Planning

ADP Workforce Now
6.0
QuickBooks Premier
Create succession plans/pools
ADP Workforce Now
5.8
QuickBooks Premier
Candidate ranking
ADP Workforce Now
5.7
QuickBooks Premier
Candidate search
ADP Workforce Now
6.3
QuickBooks Premier
Candidate development
ADP Workforce Now
6.2
QuickBooks Premier

Recruiting / ATS

ADP Workforce Now
6.8
QuickBooks Premier
Job Requisition Management
ADP Workforce Now
8.1
QuickBooks Premier
Company Website Posting
ADP Workforce Now
7.8
QuickBooks Premier
Publish to Social Media
ADP Workforce Now
7.7
QuickBooks Premier
Job Search Site Posting
ADP Workforce Now
6.9
QuickBooks Premier
Duplicate Candidate Prevention
ADP Workforce Now
2.3
QuickBooks Premier
Applicant Tracking
ADP Workforce Now
7.4
QuickBooks Premier
Notifications and Alerts
ADP Workforce Now
7.7
QuickBooks Premier

Customization

ADP Workforce Now
QuickBooks Premier
7.3
API for custom integration
ADP Workforce Now
QuickBooks Premier
7.3
Plug-ins
ADP Workforce Now
QuickBooks Premier
7.3

Security

ADP Workforce Now
QuickBooks Premier
8.9
Single sign-on capability
ADP Workforce Now
QuickBooks Premier
8.6
Role-based user permissions
ADP Workforce Now
QuickBooks Premier
9.1

Reporting & Analytics

ADP Workforce Now
QuickBooks Premier
8.3
Dashboards
ADP Workforce Now
QuickBooks Premier
8.4
Standard reports
ADP Workforce Now
QuickBooks Premier
8.3
Custom reports
ADP Workforce Now
QuickBooks Premier
8.1

General Ledger and Configurable Accounting

ADP Workforce Now
QuickBooks Premier
7.5
Accounts payable
ADP Workforce Now
QuickBooks Premier
9.2
Accounts receivable
ADP Workforce Now
QuickBooks Premier
9.2
Cash management
ADP Workforce Now
QuickBooks Premier
7.5
Bank reconciliation
ADP Workforce Now
QuickBooks Premier
8.5
Expense management
ADP Workforce Now
QuickBooks Premier
8.8
Time tracking
ADP Workforce Now
QuickBooks Premier
8.0
Fixed asset management
ADP Workforce Now
QuickBooks Premier
8.4
Multi-currency support
ADP Workforce Now
QuickBooks Premier
8.7
Multi-division support
ADP Workforce Now
QuickBooks Premier
5.7
Regulations compliance
ADP Workforce Now
QuickBooks Premier
2.9
Electronic tax filing
ADP Workforce Now
QuickBooks Premier
9.2
Self-service portal
ADP Workforce Now
QuickBooks Premier
7.5
Global Financial Support
ADP Workforce Now
QuickBooks Premier
5.0
Primary and Secondary Ledgers
ADP Workforce Now
QuickBooks Premier
5.6
Intercompany Accounting
ADP Workforce Now
QuickBooks Premier
8.4
Localizations
ADP Workforce Now
QuickBooks Premier
5.0
Journals and Reconciliations
ADP Workforce Now
QuickBooks Premier
8.7
Enterprise Accounting
ADP Workforce Now
QuickBooks Premier
9.0
Configurable Accounting
ADP Workforce Now
QuickBooks Premier
6.9
Centralized Rules Framework
ADP Workforce Now
QuickBooks Premier
6.6
Standardized Processes
ADP Workforce Now
QuickBooks Premier
9.3

Inventory Management

ADP Workforce Now
QuickBooks Premier
6.0
Inventory tracking
ADP Workforce Now
QuickBooks Premier
7.7
Automatic reordering
ADP Workforce Now
QuickBooks Premier
4.3
Location management
ADP Workforce Now
QuickBooks Premier
9.0
Manufacturing module
ADP Workforce Now
QuickBooks Premier
3.0

Order Management

ADP Workforce Now
QuickBooks Premier
9.7
Pricing
ADP Workforce Now
QuickBooks Premier
9.7
Order entry
ADP Workforce Now
QuickBooks Premier
9.7
Credit card processing
ADP Workforce Now
QuickBooks Premier
9.0
Cost of goods sold
ADP Workforce Now
QuickBooks Premier
9.5
Order Orchestration
ADP Workforce Now
QuickBooks Premier
10.0
End-to-end order visibility
ADP Workforce Now
QuickBooks Premier
10.0

Accounting Firm BPO Features

ADP Workforce Now
QuickBooks Premier
5.7
Branded client dashboards
ADP Workforce Now
QuickBooks Premier
7.6
Client data roll-up capabilities
ADP Workforce Now
QuickBooks Premier
5.0
Client data consolidation for benchmarking
ADP Workforce Now
QuickBooks Premier
5.0
Configurable alerts
ADP Workforce Now
QuickBooks Premier
5.0
Billing bypass
ADP Workforce Now
QuickBooks Premier
5.0
Client template cloning
ADP Workforce Now
QuickBooks Premier
5.0
Single sign-on
ADP Workforce Now
QuickBooks Premier
7.6
Configurable client onboarding questions
ADP Workforce Now
QuickBooks Premier
5.0
Cross-client workflow management
ADP Workforce Now
QuickBooks Premier
5.0
Industry-specific versioning
ADP Workforce Now
QuickBooks Premier
7.6
Legacy system data migration
ADP Workforce Now
QuickBooks Premier
5.0

Pros

  • Responding to issues through customer service. For example, having a custom report made, having pay codes adjusted or changed.
  • Payroll - the payroll process is smooth and there are graphs to analyze the current payroll cycle and it can be compared to prior payrolls. Great reporting from payroll as well.
Tara Kelly profile photo
  • Allows accountant's copy or portable file transfer so the accountant can work in the file while the client continues to use it. Files can easily be shared through secure Intuit server, email, or secure file transfer such as Dropbox.
  • Offers relatively easy payroll calculations within the software that clients can manage on their own.
  • Using bank feeds and downloads speeds up the monthly accounting process or entering large amounts of data at once.
Kimberly Galland profile photo

Cons

  • Reporting can be somewhat challenging. You're able to build your reports and they've done a good job of streamlining the process but sometimes finding the correct code for reporting can be challenging. However, they have a team that builds custom reports for you so that's a small complaint.
Tara Kelly profile photo
  • Check voiding from previous periods. Should be able to tell the system what period to void the check in. This is a function available in Peachtree.
  • When making changes to prior periods, a warning should popup to ask Are you sure? This could avoid random changes made by mistake.
  • More explanation to the user as to the cash vs accrual function of the program.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
QuickBooks Premier5.3
Based on 12 answers
Love it on a cost benefit schedule and the use of the program in the market.
No photo available

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
QuickBooks Premier7.9
Based on 9 answers
After a bit of training, I found the system relatively easy to use.
No photo available

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
QuickBooks Premier8.9
Based on 5 answers
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
Silvia Evans profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
QuickBooks Premier5.7
Based on 4 answers
It takes forever to load.
No photo available

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
QuickBooks Premier7.4
Based on 7 answers
Never used it
No photo available

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
QuickBooks Premier1.0
Based on 1 answer
No answer on this topic is available.

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
QuickBooks Premier7.2
Based on 7 answers
You should implement Quickbooks in stages if you have multiple users.
No photo available

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
Intuit is essentially the industry standard. We upgrade every year since at least one of our clients upgrades as well. So many of our new clients come to us with the program already being utilized and are familiar with it. It has virtually become the default accounting software at this time.
John Coleman profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Premier8.1
Based on 27 answers
Handling a lot of clients from different industries like professional service providers (photography and catering service), construction, and retail, QuickBooks makes it easier to configure or customize its interface based on their respective industry or business type. It greatly helps our bookkeepers provide the best service we can give to our clients and achieve client satisfaction.
Cristine Delos Santos profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
QuickBooks Premier6.2
Based on 4 answers
They're getting better. Still room for improvement.
No photo available

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • My focus is to get financial information to my C-Team as quickly and as accurately as possible so they can make informed decisions in a timely manner. QB Premier helps me make that happen.
  • The price of QB Premier is very reasonable. There are discounts offered a couple times a year so we can upgrade every so often. And when you do upgrade, it's seamless for me. That saves time and money, and I can feel confident my data is safe during the change.
Debora Darden, MBA profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

QuickBooks Premier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details