ADP Workforce Now vs Sapling HR

What users are saying about

Score 8 out of 10

Based on 1782 reviews and ratings

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Score 7.6 out of 10

Based on 8 reviews and ratings

Feature Set Ratings

Human Resource Management

7.7

ADP Workforce Now

77%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 7/7 features

Employee demographic data

8.4

84%

834 Ratings

N/A

0 Ratings

Employment history

8.2

82%

864 Ratings

N/A

0 Ratings

Job profiles and administration

7.9

79%

817 Ratings

N/A

0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.7

77%

840 Ratings

N/A

0 Ratings

Organizational charting

6.8

68%

586 Ratings

N/A

0 Ratings

Organization and location management

7.4

74%

648 Ratings

N/A

0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.4

74%

596 Ratings

N/A

0 Ratings

Payroll Management

8.2

ADP Workforce Now

82%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 7/7 features

Pay calculation

8.6

86%

917 Ratings

N/A

0 Ratings

Support for external payroll vendors

7.7

77%

362 Ratings

N/A

0 Ratings

Off-cycle/On-Demand payment

8.1

81%

237 Ratings

N/A

0 Ratings

Benefit plan administration

8.0

80%

741 Ratings

N/A

0 Ratings

Direct deposit files

8.7

87%

908 Ratings

N/A

0 Ratings

Salary revision and increment management

8.1

81%

715 Ratings

N/A

0 Ratings

Reimbursement management

8.0

80%

433 Ratings

N/A

0 Ratings

Leave and Attendance Management

7.8

ADP Workforce Now

78%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 3/3 features

Approval workflow

8.0

80%

709 Ratings

N/A

0 Ratings

Balance details

7.7

77%

741 Ratings

N/A

0 Ratings

Annual carry-forward and encashment

7.8

78%

599 Ratings

N/A

0 Ratings

Employee Self Service

8.1

ADP Workforce Now

81%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 5/5 features

View and generate pay and benefit information

8.6

86%

905 Ratings

N/A

0 Ratings

Update personal information

8.6

86%

893 Ratings

N/A

0 Ratings

View company policy documentation

8.3

83%

719 Ratings

N/A

0 Ratings

Employee recognition

7.5

75%

339 Ratings

N/A

0 Ratings

View job history

7.7

77%

32 Ratings

N/A

0 Ratings

Asset Management

6.0

ADP Workforce Now

60%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 1/1 features

Tracking of all physical assets

6.0

60%

12 Ratings

N/A

0 Ratings

HR Reporting

7.3

ADP Workforce Now

73%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 3/3 features

Report builder

7.4

74%

854 Ratings

N/A

0 Ratings

Pre-built reports

7.5

75%

850 Ratings

N/A

0 Ratings

Ability to combine HR data with external data

6.9

69%

510 Ratings

N/A

0 Ratings

Onboarding

8.1

ADP Workforce Now

81%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 2/2 features

New hire portal

8.3

83%

57 Ratings

N/A

0 Ratings

Manager tracking tools

7.9

79%

45 Ratings

N/A

0 Ratings

Performance and Goals

7.5

ADP Workforce Now

75%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 4/4 features

Corporate goal setting

7.7

77%

219 Ratings

N/A

0 Ratings

Individual goal setting

7.5

75%

268 Ratings

N/A

0 Ratings

Line-of sight-visibility

7.4

74%

219 Ratings

N/A

0 Ratings

Performance tracking

7.5

75%

258 Ratings

N/A

0 Ratings

Performance Management

7.5

ADP Workforce Now

75%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 5/5 features

Performance plans

7.3

73%

331 Ratings

N/A

0 Ratings

Performance improvement plans

7.3

73%

285 Ratings

N/A

0 Ratings

Review status tracking

7.4

74%

339 Ratings

N/A

0 Ratings

Review reminders

7.6

76%

346 Ratings

N/A

0 Ratings

Multiple review frequency

7.6

76%

287 Ratings

N/A

0 Ratings

Succession Planning

6.0

ADP Workforce Now

60%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 4/4 features

Create succession plans/pools

5.8

58%

6 Ratings

N/A

0 Ratings

Candidate ranking

5.8

58%

6 Ratings

N/A

0 Ratings

Candidate search

6.3

63%

7 Ratings

N/A

0 Ratings

Candidate development

6.2

62%

6 Ratings

N/A

0 Ratings

Recruiting / ATS

6.9

ADP Workforce Now

69%

Sapling HR

Feature Set Not Supported

N/A

ADP Workforce Now ranks higher in 7/7 features

Job Requisition Management

7.8

78%

329 Ratings

N/A

0 Ratings

Company Website Posting

7.9

79%

326 Ratings

N/A

0 Ratings

Publish to Social Media

7.4

74%

264 Ratings

N/A

0 Ratings

Job Search Site Posting

7.5

75%

289 Ratings

N/A

0 Ratings

Duplicate Candidate Prevention

2.3

23%

8 Ratings

N/A

0 Ratings

Applicant Tracking

7.7

77%

329 Ratings

N/A

0 Ratings

Notifications and Alerts

7.8

78%

348 Ratings

N/A

0 Ratings

Attribute Ratings

ADP Workforce Now is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Sapling HR is rated higher in 2 areas: Likelihood to Renew, Implementation Rating

ADP Workforce Now

80%

1008 Ratings

6.9

Sapling HR

69%

6 Ratings

ADP Workforce Now

88%

78 Ratings

10.0

Sapling HR

100%

1 Rating

ADP Workforce Now

77%

72 Ratings

7.5

Sapling HR

75%

2 Ratings

ADP Workforce Now

82%

19 Ratings

Sapling HR

N/A

0 Ratings

ADP Workforce Now

78%

17 Ratings

Sapling HR

N/A

0 Ratings

ADP Workforce Now

75%

415 Ratings

7.0

Sapling HR

70%

4 Ratings

ADP Workforce Now

48%

8 Ratings

Sapling HR

N/A

0 Ratings

ADP Workforce Now

65%

17 Ratings

Sapling HR

N/A

0 Ratings

ADP Workforce Now

64%

52 Ratings

9.0

Sapling HR

90%

1 Rating

ADP Workforce Now

76%

669 Ratings

Sapling HR

N/A

0 Ratings

Pros

Employee profiles; pay, personal, and employment are easy to navigate and edit.
Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
We can easily upload a file with hourly employees' hours.

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Mariana Shih

CFO (Chief Financial Officer)

Advanced Technology CompanyAirlines/Aviation, 11-50 employees

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Very customizable. Very easy to create new workflows and tasks to meet the unique needs of your organization.
The system is easy to navigate, so minimal training is needed for users.

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Aldo Gomez

Human Resources & Recruiting

Medely Inc.Hospital & Health Care, 51-200 employees

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Cons

After updates, the system is often buggy, which is annoying.
Running custom reports is an awesome addition but it is complicated for new users.
The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.

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Brandon Cerney

Business Admin. Specialist

Dubuque Community YMCAHealth, Wellness and Fitness, 51-200 employees

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Deeper data management/review - dashboard experience could be better and deeper
Ability to drill into reports within the tool- right now it takes you out to a sheet to view
Org planning/org chart sharing

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Adrienne Barnard

SVP, People Operations & Experience

AdmitHubInternet, 51-200 employees

View all 6 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

ADP Workforce Now Editions & Modules

Edition

Essential	Contact sales team
Enhanced	Contact sales team
Complete	Contact sales team
HR Pro	Contact sales team
Payroll Essentials	Contact sales team
HR Plus	Contact sales team
Hiring Advantage	Contact sales team
Performance Plus	Contact sales team

none

Additional Pricing Details

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Sapling HR Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

ADP Workforce Now 8.8

Based on 78 answers

Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.

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Samuel Rodriguez

Payroll Specialist

Air Cargo CarriersAirlines/Aviation, 201-500 employees

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Sapling HR 10.0

Based on 1 answer

It is hard to rip out and replace systems and Sapling is doing what we need

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Adrienne Barnard

SVP, People Operations & Experience

AdmitHubInternet, 51-200 employees

View all 1 answers on this topic

Usability

ADP Workforce Now 7.7

Based on 72 answers

Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users

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Melissa Rauch

Payroll General Accountant

Reformed Church in AmericaReligious Institutions, 51-200 employees

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Sapling HR 7.5

Based on 2 answers

To use this system you need to buy several add-ons. If add-ons do not fit your business model you will have to access platforms from different companies. The system is not easy to use for onboarding. Candidates cannot change and update settings. To use the system a person must click in the correct spots. If not it leads you someplace else. Then you have to start clicking all over again.

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Michelle Thornton

Registered Behavior Therapist

Alternative Behavior SupportIndividual & Family Services, 201-500 employees

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Reliability and Availability

ADP Workforce Now 8.2

Based on 19 answers

ADP outages are very rare

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Stephanie Swap

Director of Employee Services

Fairview Odd Fellows Home of CTHospital & Health Care, 201-500 employees

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No score

No answers yet

No answers on this topic

Performance

ADP Workforce Now 7.8

Based on 17 answers

Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far

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Stephanie Bidle

HR Generalist

Service Coordination Inc.Non-profit Organization Management, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

ADP Workforce Now 7.5

Based on 415 answers

It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.

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Meir Brodsky

HR Specialist

DSVWarehousing, 10,001+ employees

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Sapling HR 7.0

Based on 4 answers

Sapling HR helps my HR team keep track of our personal information like contact information or t-shirt sizes (who doesn't like free shirts), as well as helping new hires onboard. I think it's super simple to use and keeps everything pretty nicely organized.

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Danny Eng

Product Manager

Credit KarmaComputer Software, 1001-5000 employees

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In-Person Training

ADP Workforce Now 4.8

Based on 8 answers

In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.

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Stephanie Bidle

HR Generalist

Service Coordination Inc.Non-profit Organization Management, 201-500 employees

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No score

No answers yet

No answers on this topic

Online Training

ADP Workforce Now 6.5

Based on 17 answers

At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.

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Nancy Carey

Payroll Manager

Curry CollegeHigher Education, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

ADP Workforce Now 6.4

Based on 52 answers

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

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Sapling HR 9.0

Based on 1 answer

If you have someone internally that can run it that definitely helps!

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Adrienne Barnard

SVP, People Operations & Experience

AdmitHubInternet, 51-200 employees

View all 1 answers on this topic

Alternatives Considered

ADP is a lot more user friendly both on the administrator and employee side and the reports can be converted to Excel to help when doing various projects for the company. Ceridian is the only one that I have used [in] respect to benefits, so I can't compare any of the other products.

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Amanda Rohde

Human Resources Generalist

Pro Label, Inc.Printing, 51-200 employees

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Sapling [HR] was our first and only HR automation platform. We ran a trial campaign with them and did not compare them to other vendors.

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Verified User

Manager in Sales

Computer Software Company, 201-500 employees

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Scalability

ADP Workforce Now 7.6

Based on 669 answers

Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.

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Lavette Bobbitt

HR Business Partner

Northfield BankBanking, 201-500 employees

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No score

No answers yet

No answers on this topic

Return on Investment

Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.

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Julie Snow

Human Resource Manager

I.C.S., IncConstruction, 501-1000 employees

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We were able to get the system implemented very quickly, which was of great importance to us as we were undergoing rapid growth.
The system has helped us keep and stay organized and allowed team members to work collaboratively to get tasks done. Many of these tasks were previously managed with various spreadsheets and other trackers that were quickly becoming unmanageable.
Sapling has greatly decreased the time we needed to onboard and employee and has prevented many errors.

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Aldo Gomez

Human Resources & Recruiting

Medely Inc.Hospital & Health Care, 51-200 employees

View all 6 answers on this topic

Screenshots

See All (3) ADP Workforce Now Screenshots

See All (5) Sapling HR Screenshots