What users are saying about
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Top Rated
1782 Ratings
8 Ratings

ADP Workforce Now

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Top Rated
1782 Ratings
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Score 8 out of 100
8 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Human Resource Management

    7.7

    ADP Workforce Now

    77%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 7/7 features

    Employee demographic data

    8.4
    84%
    834 Ratings
    N/A
    0 Ratings

    Employment history

    8.2
    82%
    864 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.9
    79%
    817 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.7
    77%
    840 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.8
    68%
    586 Ratings
    N/A
    0 Ratings

    Organization and location management

    7.4
    74%
    648 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    7.4
    74%
    596 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.2

    ADP Workforce Now

    82%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 7/7 features

    Pay calculation

    8.6
    86%
    917 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.7
    77%
    362 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.1
    81%
    237 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    8.0
    80%
    741 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.7
    87%
    908 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.1
    81%
    715 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.0
    80%
    433 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    7.8

    ADP Workforce Now

    78%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 3/3 features

    Approval workflow

    8.0
    80%
    709 Ratings
    N/A
    0 Ratings

    Balance details

    7.7
    77%
    741 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    7.8
    78%
    599 Ratings
    N/A
    0 Ratings

    Employee Self Service

    8.1

    ADP Workforce Now

    81%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 5/5 features

    View and generate pay and benefit information

    8.6
    86%
    905 Ratings
    N/A
    0 Ratings

    Update personal information

    8.6
    86%
    893 Ratings
    N/A
    0 Ratings

    View company policy documentation

    8.3
    83%
    719 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.5
    75%
    339 Ratings
    N/A
    0 Ratings

    View job history

    7.7
    77%
    32 Ratings
    N/A
    0 Ratings

    Asset Management

    6.0

    ADP Workforce Now

    60%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 1/1 features

    Tracking of all physical assets

    6.0
    60%
    12 Ratings
    N/A
    0 Ratings

    HR Reporting

    7.3

    ADP Workforce Now

    73%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 3/3 features

    Report builder

    7.4
    74%
    854 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.5
    75%
    850 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    6.9
    69%
    510 Ratings
    N/A
    0 Ratings

    Onboarding

    8.1

    ADP Workforce Now

    81%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 2/2 features

    New hire portal

    8.3
    83%
    57 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    7.9
    79%
    45 Ratings
    N/A
    0 Ratings

    Performance and Goals

    7.5

    ADP Workforce Now

    75%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 4/4 features

    Corporate goal setting

    7.7
    77%
    219 Ratings
    N/A
    0 Ratings

    Individual goal setting

    7.5
    75%
    268 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    7.4
    74%
    219 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.5
    75%
    258 Ratings
    N/A
    0 Ratings

    Performance Management

    7.5

    ADP Workforce Now

    75%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 5/5 features

    Performance plans

    7.3
    73%
    331 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.3
    73%
    285 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.4
    74%
    339 Ratings
    N/A
    0 Ratings

    Review reminders

    7.6
    76%
    346 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    7.6
    76%
    287 Ratings
    N/A
    0 Ratings

    Succession Planning

    6.0

    ADP Workforce Now

    60%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 4/4 features

    Create succession plans/pools

    5.8
    58%
    6 Ratings
    N/A
    0 Ratings

    Candidate ranking

    5.8
    58%
    6 Ratings
    N/A
    0 Ratings

    Candidate search

    6.3
    63%
    7 Ratings
    N/A
    0 Ratings

    Candidate development

    6.2
    62%
    6 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    6.9

    ADP Workforce Now

    69%

    Sapling HR

    Feature Set Not Supported
    N/A
    ADP Workforce Now ranks higher in 7/7 features

    Job Requisition Management

    7.8
    78%
    329 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.9
    79%
    326 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    7.4
    74%
    264 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.5
    75%
    289 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    2.3
    23%
    8 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.7
    77%
    329 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    7.8
    78%
    348 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ADP Workforce Now is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Sapling HR is rated higher in 2 areas: Likelihood to Renew, Implementation Rating

    Likelihood to Recommend

    8.0

    ADP Workforce Now

    80%
    1008 Ratings
    6.9

    Sapling HR

    69%
    6 Ratings

    Likelihood to Renew

    8.8

    ADP Workforce Now

    88%
    78 Ratings
    10.0

    Sapling HR

    100%
    1 Rating

    Usability

    7.7

    ADP Workforce Now

    77%
    72 Ratings
    7.5

    Sapling HR

    75%
    2 Ratings

    Availability

    8.2

    ADP Workforce Now

    82%
    19 Ratings

    Sapling HR

    N/A
    0 Ratings

    Performance

    7.8

    ADP Workforce Now

    78%
    17 Ratings

    Sapling HR

    N/A
    0 Ratings

    Support Rating

    7.5

    ADP Workforce Now

    75%
    415 Ratings
    7.0

    Sapling HR

    70%
    4 Ratings

    In-Person Training

    4.8

    ADP Workforce Now

    48%
    8 Ratings

    Sapling HR

    N/A
    0 Ratings

    Online Training

    6.5

    ADP Workforce Now

    65%
    17 Ratings

    Sapling HR

    N/A
    0 Ratings

    Implementation Rating

    6.4

    ADP Workforce Now

    64%
    52 Ratings
    9.0

    Sapling HR

    90%
    1 Rating

    Product Scalability

    7.6

    ADP Workforce Now

    76%
    669 Ratings

    Sapling HR

    N/A
    0 Ratings

    Likelihood to Recommend

    ADP Workforce Now

    ADP Workforce Now is a leading player and has experience in this space. They are constantly evolving and creating solutions for us, so I know I am not stuck with old technology. They provide news and industry updates that I greatly appreciate and use as one of my main sources of keeping up in the industry. I also take advantage of their webinars as often as I can. There are also so many layers to what they do, and that can sometimes be a challenge to determine who the right person is to talk to. The online help request and ticketing system have been valuable to me to get the help I need. For the most part, there is a very efficient response and only occasionally have I had an issue with not getting a timely reply.
    Ginny Haralson | TrustRadius Reviewer

    Sapling HR

    It's a good space to have a high level overview of the organization (especially Org view).Places for improvement include extra levels of complexity when you need to click on the person and you are navigated to the pop-up that is hard to use and only one pop up can be used at a time. I wish there wasn't so much of clicking in and clicking out.
    Sergi Sparks | TrustRadius Reviewer

    Pros

    ADP Workforce Now

    • Employee profiles; pay, personal, and employment are easy to navigate and edit.
    • Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
    • We can easily upload a file with hourly employees' hours.
    Mariana Shih | TrustRadius Reviewer

    Sapling HR

    • Very customizable. Very easy to create new workflows and tasks to meet the unique needs of your organization.
    • The system is easy to navigate, so minimal training is needed for users.
    Aldo Gomez | TrustRadius Reviewer

    Cons

    ADP Workforce Now

    • After updates, the system is often buggy, which is annoying.
    • Running custom reports is an awesome addition but it is complicated for new users.
    • The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.
    Brandon Cerney | TrustRadius Reviewer

    Sapling HR

    • Deeper data management/review - dashboard experience could be better and deeper
    • Ability to drill into reports within the tool- right now it takes you out to a sheet to view
    • Org planning/org chart sharing
    Adrienne Barnard | TrustRadius Reviewer

    Pricing Details

    ADP Workforce Now

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $0

    ADP Workforce Now Editions & Modules

    Edition
    EssentialContact sales team
    EnhancedContact sales team
    CompleteContact sales team
    HR ProContact sales team
    Payroll EssentialsContact sales team
    HR PlusContact sales team
    Hiring AdvantageContact sales team
    Performance PlusContact sales team
    1. none
    Additional Pricing Details
    Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

    Sapling HR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Sapling HR Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    ADP Workforce Now

    ADP Workforce Now 8.8
    Based on 78 answers
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Samuel Rodriguez | TrustRadius Reviewer

    Sapling HR

    Sapling HR 10.0
    Based on 1 answer
    It is hard to rip out and replace systems and Sapling is doing what we need
    Adrienne Barnard | TrustRadius Reviewer

    Usability

    ADP Workforce Now

    ADP Workforce Now 7.7
    Based on 72 answers
    Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
    Melissa Rauch | TrustRadius Reviewer

    Sapling HR

    Sapling HR 7.5
    Based on 2 answers
    To use this system you need to buy several add-ons. If add-ons do not fit your business model you will have to access platforms from different companies. The system is not easy to use for onboarding. Candidates cannot change and update settings. To use the system a person must click in the correct spots. If not it leads you someplace else. Then you have to start clicking all over again.
    Michelle Thornton | TrustRadius Reviewer

    Reliability and Availability

    ADP Workforce Now

    ADP Workforce Now 8.2
    Based on 19 answers
    ADP outages are very rare
    Stephanie Swap | TrustRadius Reviewer

    Sapling HR

    No score
    No answers yet
    No answers on this topic

    Performance

    ADP Workforce Now

    ADP Workforce Now 7.8
    Based on 17 answers
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Stephanie Bidle | TrustRadius Reviewer

    Sapling HR

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ADP Workforce Now

    ADP Workforce Now 7.5
    Based on 415 answers
    It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
    Meir Brodsky | TrustRadius Reviewer

    Sapling HR

    Sapling HR 7.0
    Based on 4 answers
    Sapling HR helps my HR team keep track of our personal information like contact information or t-shirt sizes (who doesn't like free shirts), as well as helping new hires onboard. I think it's super simple to use and keeps everything pretty nicely organized.
    Danny Eng | TrustRadius Reviewer

    In-Person Training

    ADP Workforce Now

    ADP Workforce Now 4.8
    Based on 8 answers
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Stephanie Bidle | TrustRadius Reviewer

    Sapling HR

    No score
    No answers yet
    No answers on this topic

    Online Training

    ADP Workforce Now

    ADP Workforce Now 6.5
    Based on 17 answers
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Nancy Carey | TrustRadius Reviewer

    Sapling HR

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    ADP Workforce Now

    ADP Workforce Now 6.4
    Based on 52 answers
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Caroline Dula, CPP | TrustRadius Reviewer

    Sapling HR

    Sapling HR 9.0
    Based on 1 answer
    If you have someone internally that can run it that definitely helps!
    Adrienne Barnard | TrustRadius Reviewer

    Alternatives Considered

    ADP Workforce Now

    ADP is a lot more user friendly both on the administrator and employee side and the reports can be converted to Excel to help when doing various projects for the company. Ceridian is the only one that I have used [in] respect to benefits, so I can't compare any of the other products.
    Amanda Rohde | TrustRadius Reviewer

    Sapling HR

    Sapling [HR] was our first and only HR automation platform. We ran a trial campaign with them and did not compare them to other vendors.
    Anonymous | TrustRadius Reviewer

    Scalability

    ADP Workforce Now

    ADP Workforce Now 7.6
    Based on 669 answers
    Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
    Lavette Bobbitt | TrustRadius Reviewer

    Sapling HR

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    ADP Workforce Now

    • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
    • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
    Julie Snow | TrustRadius Reviewer

    Sapling HR

    • We were able to get the system implemented very quickly, which was of great importance to us as we were undergoing rapid growth.
    • The system has helped us keep and stay organized and allowed team members to work collaboratively to get tasks done. Many of these tasks were previously managed with various spreadsheets and other trackers that were quickly becoming unmanageable.
    • Sapling has greatly decreased the time we needed to onboard and employee and has prevented many errors.
    Aldo Gomez | TrustRadius Reviewer

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