What users are saying about

ADP Workforce Now

469 Ratings
Score 7 out of 101

SentricWorkForce

1 Ratings
Score 8 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

SentricWorkForce

I would think Sentric is suited for all companies larger than 100 people. When we had less than 100, it wasn't worth the price. We could track 100 people in Spreadsheets.
Amanda White profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
SentricWorkForce
7.7
Employee demographic data
ADP Workforce Now
8.0
SentricWorkForce
10.0
Employment history
ADP Workforce Now
8.1
SentricWorkForce
10.0
Job profiles and administration
ADP Workforce Now
7.7
SentricWorkForce
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
SentricWorkForce
7.0
Organizational charting
ADP Workforce Now
6.6
SentricWorkForce
2.0
Organization and location management
ADP Workforce Now
7.3
SentricWorkForce
7.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
SentricWorkForce
8.0

Payroll Management

ADP Workforce Now
8.1
SentricWorkForce
7.2
Pay calculation
ADP Workforce Now
8.7
SentricWorkForce
8.0
Support for external payroll vendors
ADP Workforce Now
7.5
SentricWorkForce
6.0
Benefit plan administration
ADP Workforce Now
8.0
SentricWorkForce
10.0
Direct deposit files
ADP Workforce Now
8.7
SentricWorkForce
10.0
Salary revision and increment management
ADP Workforce Now
7.9
SentricWorkForce
6.0
Reimbursement management
ADP Workforce Now
7.7
SentricWorkForce
3.0

Leave and Attendance Management

ADP Workforce Now
8.1
SentricWorkForce
7.3
Approval workflow
ADP Workforce Now
8.1
SentricWorkForce
8.0
Balance details
ADP Workforce Now
8.1
SentricWorkForce
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
SentricWorkForce
6.0

Employee Self Service

ADP Workforce Now
8.2
SentricWorkForce
5.2
View and generate pay and benefit information
ADP Workforce Now
8.8
SentricWorkForce
10.0
Update personal information
ADP Workforce Now
8.7
SentricWorkForce
10.0
View company policy documentation
ADP Workforce Now
8.6
SentricWorkForce
1.0
Employee recognition
ADP Workforce Now
7.6
SentricWorkForce
1.0
View job history
ADP Workforce Now
7.6
SentricWorkForce
4.0

Asset Management

ADP Workforce Now
6.0
SentricWorkForce
5.0
Tracking of all physical assets
ADP Workforce Now
6.0
SentricWorkForce
5.0

HR Reporting

ADP Workforce Now
7.0
SentricWorkForce
5.3
Report builder
ADP Workforce Now
7.1
SentricWorkForce
6.0
Pre-built reports
ADP Workforce Now
7.0
SentricWorkForce
7.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
SentricWorkForce
3.0

Onboarding

ADP Workforce Now
5.5
SentricWorkForce
5.5
New hire portal
ADP Workforce Now
6.1
SentricWorkForce
4.0
Manager tracking tools
ADP Workforce Now
4.9
SentricWorkForce
7.0

Performance and Goals

ADP Workforce Now
7.8
SentricWorkForce
6.0
Corporate goal setting
ADP Workforce Now
7.7
SentricWorkForce
7.0
Individual goal setting
ADP Workforce Now
7.9
SentricWorkForce
4.0
Line-of sight-visibility
ADP Workforce Now
7.7
SentricWorkForce
5.0
Performance tracking
ADP Workforce Now
7.9
SentricWorkForce
8.0

Performance Management

ADP Workforce Now
7.5
SentricWorkForce
4.6
Performance plans
ADP Workforce Now
7.6
SentricWorkForce
3.0
Performance improvement plans
ADP Workforce Now
7.5
SentricWorkForce
3.0
Review status tracking
ADP Workforce Now
7.7
SentricWorkForce
7.0
Review reminders
ADP Workforce Now
7.4
SentricWorkForce
5.0
Multiple review frequency
ADP Workforce Now
7.3
SentricWorkForce
5.0

Succession Planning

ADP Workforce Now
6.0
SentricWorkForce
4.8
Create succession plans/pools
ADP Workforce Now
5.8
SentricWorkForce
4.0
Candidate ranking
ADP Workforce Now
5.8
SentricWorkForce
9.0
Candidate search
ADP Workforce Now
6.3
SentricWorkForce
3.0
Candidate development
ADP Workforce Now
6.2
SentricWorkForce
3.0

Recruiting / ATS

ADP Workforce Now
6.7
SentricWorkForce
7.3
Job Requisition Management
ADP Workforce Now
7.9
SentricWorkForce
7.0
Company Website Posting
ADP Workforce Now
7.5
SentricWorkForce
Publish to Social Media
ADP Workforce Now
7.5
SentricWorkForce
Job Search Site Posting
ADP Workforce Now
6.7
SentricWorkForce
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SentricWorkForce
Applicant Tracking
ADP Workforce Now
7.3
SentricWorkForce
7.0
Notifications and Alerts
ADP Workforce Now
7.6
SentricWorkForce
8.0

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
Amanda White profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • The Ad Hoc reporting capabilities are hard to navigate and get exactly what I need in my report.
  • This is hard to explain... When looking at applicants via their recruiter section, the site doesn't keep up with the applicant I'm trying to view. The bottom section lets me pick the applicant, while the top part displays that person's info. When I select a different applicant in the bottom, the top doesn't always change from the last candidate.
  • The row security is limited. So when a manager is given special access, it's typically either all or nothing.
Amanda White profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
Amanda White profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • The site has kept us compliant and has allowed us to easily keep track of everyone in our growing company.
  • The site has made our benefits enrollment much easier than the old fashion paper and pencil.
Amanda White profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SentricWorkForce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details