What users are saying about

ADP Workforce Now

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496 Ratings

ADP Workforce Now

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496 Ratings
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Score 7.1 out of 101
1 Ratings
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Score 8 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

SentricWorkForce

I would think Sentric is suited for all companies larger than 100 people. When we had less than 100, it wasn't worth the price. We could track 100 people in Spreadsheets.
Amanda White profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
SentricWorkForce
7.7
Employee demographic data
ADP Workforce Now
8.2
SentricWorkForce
10.0
Employment history
ADP Workforce Now
8.2
SentricWorkForce
10.0
Job profiles and administration
ADP Workforce Now
7.8
SentricWorkForce
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
SentricWorkForce
7.0
Organizational charting
ADP Workforce Now
6.7
SentricWorkForce
2.0
Organization and location management
ADP Workforce Now
7.6
SentricWorkForce
7.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
SentricWorkForce
8.0

Payroll Management

ADP Workforce Now
8.2
SentricWorkForce
7.2
Pay calculation
ADP Workforce Now
8.8
SentricWorkForce
8.0
Support for external payroll vendors
ADP Workforce Now
7.6
SentricWorkForce
6.0
Benefit plan administration
ADP Workforce Now
8.2
SentricWorkForce
10.0
Direct deposit files
ADP Workforce Now
8.7
SentricWorkForce
10.0
Salary revision and increment management
ADP Workforce Now
8.0
SentricWorkForce
6.0
Reimbursement management
ADP Workforce Now
8.0
SentricWorkForce
3.0

Leave and Attendance Management

ADP Workforce Now
8.3
SentricWorkForce
7.3
Approval workflow
ADP Workforce Now
8.2
SentricWorkForce
8.0
Balance details
ADP Workforce Now
8.3
SentricWorkForce
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.4
SentricWorkForce
6.0

Employee Self Service

ADP Workforce Now
8.3
SentricWorkForce
5.2
View and generate pay and benefit information
ADP Workforce Now
8.7
SentricWorkForce
10.0
Update personal information
ADP Workforce Now
8.8
SentricWorkForce
10.0
View company policy documentation
ADP Workforce Now
8.6
SentricWorkForce
1.0
Employee recognition
ADP Workforce Now
7.5
SentricWorkForce
1.0
View job history
ADP Workforce Now
7.7
SentricWorkForce
4.0

Asset Management

ADP Workforce Now
6.0
SentricWorkForce
5.0
Tracking of all physical assets
ADP Workforce Now
6.0
SentricWorkForce
5.0

HR Reporting

ADP Workforce Now
7.0
SentricWorkForce
5.3
Report builder
ADP Workforce Now
7.0
SentricWorkForce
6.0
Pre-built reports
ADP Workforce Now
7.0
SentricWorkForce
7.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
SentricWorkForce
3.0

Onboarding

ADP Workforce Now
5.5
SentricWorkForce
5.5
New hire portal
ADP Workforce Now
6.1
SentricWorkForce
4.0
Manager tracking tools
ADP Workforce Now
4.8
SentricWorkForce
7.0

Performance and Goals

ADP Workforce Now
7.7
SentricWorkForce
6.0
Corporate goal setting
ADP Workforce Now
7.5
SentricWorkForce
7.0
Individual goal setting
ADP Workforce Now
7.9
SentricWorkForce
4.0
Line-of sight-visibility
ADP Workforce Now
7.5
SentricWorkForce
5.0
Performance tracking
ADP Workforce Now
7.9
SentricWorkForce
8.0

Performance Management

ADP Workforce Now
7.1
SentricWorkForce
4.6
Performance plans
ADP Workforce Now
7.2
SentricWorkForce
3.0
Performance improvement plans
ADP Workforce Now
7.0
SentricWorkForce
3.0
Review status tracking
ADP Workforce Now
7.2
SentricWorkForce
7.0
Review reminders
ADP Workforce Now
6.9
SentricWorkForce
5.0
Multiple review frequency
ADP Workforce Now
6.8
SentricWorkForce
5.0

Succession Planning

ADP Workforce Now
6.0
SentricWorkForce
4.8
Create succession plans/pools
ADP Workforce Now
5.8
SentricWorkForce
4.0
Candidate ranking
ADP Workforce Now
5.8
SentricWorkForce
9.0
Candidate search
ADP Workforce Now
6.3
SentricWorkForce
3.0
Candidate development
ADP Workforce Now
6.2
SentricWorkForce
3.0

Recruiting / ATS

ADP Workforce Now
6.8
SentricWorkForce
7.3
Job Requisition Management
ADP Workforce Now
8.0
SentricWorkForce
7.0
Company Website Posting
ADP Workforce Now
7.8
SentricWorkForce
Publish to Social Media
ADP Workforce Now
7.6
SentricWorkForce
Job Search Site Posting
ADP Workforce Now
6.9
SentricWorkForce
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SentricWorkForce
Applicant Tracking
ADP Workforce Now
7.4
SentricWorkForce
7.0
Notifications and Alerts
ADP Workforce Now
7.6
SentricWorkForce
8.0

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
Amanda White profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • The Ad Hoc reporting capabilities are hard to navigate and get exactly what I need in my report.
  • This is hard to explain... When looking at applicants via their recruiter section, the site doesn't keep up with the applicant I'm trying to view. The bottom section lets me pick the applicant, while the top part displays that person's info. When I select a different applicant in the bottom, the top doesn't always change from the last candidate.
  • The row security is limited. So when a manager is given special access, it's typically either all or nothing.
Amanda White profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now7.3
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
Amanda White profile photo

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • The site has kept us compliant and has allowed us to easily keep track of everyone in our growing company.
  • The site has made our benefits enrollment much easier than the old fashion paper and pencil.
Amanda White profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SentricWorkForce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details