What users are saying about

Snag

Top Rated
19 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

Snag

Top Rated
19 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Snag

Peoplematter is a great solution for companies who want to save time and money on the onboarding process. It is a very simple solution that will really aid your managers and HR with their daily duties. It provides relief by ensuring the W4 and I9 are filled out accurately, plus additional onboarding items. It integrates with job boards making posting jobs a breeze. It has great reporting functions to help track where your new hires are coming from, turnover, assessments scores, etc. Honestly, I feel PeopleMatter's Price Point makes this product valuable to any size company or business
Robin Carlson profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Snag
Employee demographic data
ADP Workforce Now
8.1
Snag
Employment history
ADP Workforce Now
8.1
Snag
Job profiles and administration
ADP Workforce Now
7.7
Snag
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Snag
Organizational charting
ADP Workforce Now
6.6
Snag
Organization and location management
ADP Workforce Now
7.3
Snag
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Snag

Payroll Management

ADP Workforce Now
8.1
Snag
Pay calculation
ADP Workforce Now
8.7
Snag
Support for external payroll vendors
ADP Workforce Now
7.5
Snag
Benefit plan administration
ADP Workforce Now
8.0
Snag
Direct deposit files
ADP Workforce Now
8.7
Snag
Salary revision and increment management
ADP Workforce Now
7.9
Snag
Reimbursement management
ADP Workforce Now
7.7
Snag

Leave and Attendance Management

ADP Workforce Now
8.1
Snag
Approval workflow
ADP Workforce Now
8.1
Snag
Balance details
ADP Workforce Now
8.1
Snag
Annual carry-forward and encashment
ADP Workforce Now
8.1
Snag

Employee Self Service

ADP Workforce Now
8.2
Snag
View and generate pay and benefit information
ADP Workforce Now
8.8
Snag
Update personal information
ADP Workforce Now
8.7
Snag
View company policy documentation
ADP Workforce Now
8.6
Snag
Employee recognition
ADP Workforce Now
7.6
Snag
View job history
ADP Workforce Now
7.6
Snag

Asset Management

ADP Workforce Now
6.0
Snag
Tracking of all physical assets
ADP Workforce Now
6.0
Snag

HR Reporting

ADP Workforce Now
7.0
Snag
Report builder
ADP Workforce Now
7.1
Snag
Pre-built reports
ADP Workforce Now
7.0
Snag
Ability to combine HR data with external data
ADP Workforce Now
7.0
Snag

Onboarding

ADP Workforce Now
5.5
Snag
8.9
New hire portal
ADP Workforce Now
6.1
Snag
8.9
Manager tracking tools
ADP Workforce Now
4.9
Snag
8.9
Compliance tracking and reporting
ADP Workforce Now
Snag
8.8

Performance and Goals

ADP Workforce Now
7.8
Snag
6.8
Corporate goal setting
ADP Workforce Now
7.7
Snag
7.1
Individual goal setting
ADP Workforce Now
7.9
Snag
5.2
Line-of sight-visibility
ADP Workforce Now
7.7
Snag
9.1
Performance tracking
ADP Workforce Now
7.9
Snag
5.3
Subordinate goal setting
ADP Workforce Now
Snag
7.1

Performance Management

ADP Workforce Now
7.5
Snag
7.9
Performance plans
ADP Workforce Now
7.6
Snag
8.0
Performance improvement plans
ADP Workforce Now
7.5
Snag
8.0
Review status tracking
ADP Workforce Now
7.7
Snag
8.0
Review reminders
ADP Workforce Now
7.4
Snag
9.1
Multiple review frequency
ADP Workforce Now
7.3
Snag
8.0
Plan weighting
ADP Workforce Now
Snag
9.1
Workflow restrictions
ADP Workforce Now
Snag
9.0
Reporting
ADP Workforce Now
Snag
4.3

Succession Planning

ADP Workforce Now
6.0
Snag
8.1
Create succession plans/pools
ADP Workforce Now
5.8
Snag
7.3
Candidate ranking
ADP Workforce Now
5.8
Snag
8.2
Candidate search
ADP Workforce Now
6.3
Snag
9.0
Candidate development
ADP Workforce Now
6.2
Snag
8.2

Recruiting / ATS

ADP Workforce Now
6.7
Snag
7.4
Job Requisition Management
ADP Workforce Now
7.9
Snag
7.9
Company Website Posting
ADP Workforce Now
7.5
Snag
9.0
Publish to Social Media
ADP Workforce Now
7.5
Snag
7.3
Job Search Site Posting
ADP Workforce Now
6.7
Snag
7.9
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Snag
4.5
Applicant Tracking
ADP Workforce Now
7.3
Snag
9.0
Notifications and Alerts
ADP Workforce Now
7.6
Snag
7.2
Customized Application Form
ADP Workforce Now
Snag
9.0
Resume Management
ADP Workforce Now
Snag
7.8
Candidate Search
ADP Workforce Now
Snag
8.9
Collaboration
ADP Workforce Now
Snag
7.9
Task Creation and Delegation
ADP Workforce Now
Snag
8.7
Email Templates
ADP Workforce Now
Snag
8.0
User Permissions
ADP Workforce Now
Snag
6.2
Reporting
ADP Workforce Now
Snag
2.4

Pros

  • ADP Workforce Now is well ahead of their competitors in the payroll department. It is possible to track for job costing, and they are accurate. In the 15 years I have used ADP we have never seen a payroll error on their end.
  • ADP Workforce Now does a great job of timekeeping, and offers many options making it very flexible for meeting the needs of any type of company.
  • The most important strength ADP Workforce Now offers is the payroll related tax reporting and payment of payroll related taxes. There has never been a time we have had to worry about a report not being filed, or the funds not being submitted in a timely manner. If there has ever been a question, ADP has promptly taken care of the response and provided accurate documentation to all parties involved.
Stewart Melanie profile photo
  • Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
  • Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
  • Customer service is quick to answer and solve your questions.
  • System is simple to use, our restaurant managers love the look and feel of the product.
Robin Carlson profile photo

Cons

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo
  • I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
  • PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
Ashley Reilly profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
Dennis Abrahamson profile photo
Snag9.0
Based on 3 answers
I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them
Ann Mansfield profile photo

Usability

ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
Snag8.6
Based on 2 answers
It is extremely simple to use.
Kryste Herring profile photo

Support

ADP Workforce Now6.1
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
Snag8.2
Based on 1 answer
They are quick to respond and very helpful.
Hillary Ulrich profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Snag8.2
Based on 1 answer
I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
Hillary Ulrich profile photo

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
Previoulsy, we did everything in house before so PeopleMatter has been a time saver. I use to spend days just checking paperwork to make sure it was complete and then to verify applicants was a nightmare. PeopleMatter has simplified all of that and completely changed my work perimeters so that I can focus on training our manager instead of scolding them for incomplete paperwork
Ann Mansfield profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Our pool for applicants has been improved.
  • Our turn over has decreased.
  • Our onboarding is more efficient.
Ann Mansfield profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Snag

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
PeopleMatter is priced per location per month. The pricing is consistent for predictable budgeting and planning – as customers add additional locations, fees increase.