ADP Workforce Now

469 Ratings
Score 7 out of 101

SuccessFactors Employee Central

32 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

SuccessFactors Employee Central

If an organization is young and needs a model to manage employee performance and development, SuccessFactors Employee Central will satisfy that need.
Tony Morales, PMP, CSM profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
SuccessFactors Employee Central
7.0
Employee demographic data
ADP Workforce Now
8.0
SuccessFactors Employee Central
8.1
Employment history
ADP Workforce Now
8.1
SuccessFactors Employee Central
7.2
Job profiles and administration
ADP Workforce Now
7.7
SuccessFactors Employee Central
8.1
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
SuccessFactors Employee Central
7.2
Organizational charting
ADP Workforce Now
6.6
SuccessFactors Employee Central
7.5
Organization and location management
ADP Workforce Now
7.3
SuccessFactors Employee Central
6.7
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
SuccessFactors Employee Central
4.2

Payroll Management

ADP Workforce Now
8.1
SuccessFactors Employee Central
8.8
Pay calculation
ADP Workforce Now
8.7
SuccessFactors Employee Central
6.0
Support for external payroll vendors
ADP Workforce Now
7.5
SuccessFactors Employee Central
10.0
Benefit plan administration
ADP Workforce Now
8.0
SuccessFactors Employee Central
10.0
Direct deposit files
ADP Workforce Now
8.7
SuccessFactors Employee Central
10.0
Salary revision and increment management
ADP Workforce Now
7.9
SuccessFactors Employee Central
10.0
Reimbursement management
ADP Workforce Now
7.7
SuccessFactors Employee Central
7.0

Leave and Attendance Management

ADP Workforce Now
8.1
SuccessFactors Employee Central
8.0
Approval workflow
ADP Workforce Now
8.1
SuccessFactors Employee Central
8.0
Balance details
ADP Workforce Now
8.1
SuccessFactors Employee Central
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
SuccessFactors Employee Central
8.0

Employee Self Service

ADP Workforce Now
8.2
SuccessFactors Employee Central
7.8
View and generate pay and benefit information
ADP Workforce Now
8.8
SuccessFactors Employee Central
8.2
Update personal information
ADP Workforce Now
8.7
SuccessFactors Employee Central
9.0
View company policy documentation
ADP Workforce Now
8.6
SuccessFactors Employee Central
8.0
Employee recognition
ADP Workforce Now
7.6
SuccessFactors Employee Central
7.0
View job history
ADP Workforce Now
7.6
SuccessFactors Employee Central
6.6

Asset Management

ADP Workforce Now
6.0
SuccessFactors Employee Central
Tracking of all physical assets
ADP Workforce Now
6.0
SuccessFactors Employee Central

HR Reporting

ADP Workforce Now
7.0
SuccessFactors Employee Central
5.1
Report builder
ADP Workforce Now
7.1
SuccessFactors Employee Central
5.3
Pre-built reports
ADP Workforce Now
7.0
SuccessFactors Employee Central
5.6
Ability to combine HR data with external data
ADP Workforce Now
7.0
SuccessFactors Employee Central
4.5

Onboarding

ADP Workforce Now
5.5
SuccessFactors Employee Central
10.0
New hire portal
ADP Workforce Now
6.1
SuccessFactors Employee Central
10.0
Manager tracking tools
ADP Workforce Now
4.9
SuccessFactors Employee Central
10.0

Performance and Goals

ADP Workforce Now
7.8
SuccessFactors Employee Central
8.0
Corporate goal setting
ADP Workforce Now
7.7
SuccessFactors Employee Central
7.7
Individual goal setting
ADP Workforce Now
7.9
SuccessFactors Employee Central
8.1
Line-of sight-visibility
ADP Workforce Now
7.7
SuccessFactors Employee Central
7.7
Performance tracking
ADP Workforce Now
7.9
SuccessFactors Employee Central
8.6

Performance Management

ADP Workforce Now
7.5
SuccessFactors Employee Central
8.1
Performance plans
ADP Workforce Now
7.6
SuccessFactors Employee Central
8.1
Performance improvement plans
ADP Workforce Now
7.5
SuccessFactors Employee Central
7.2
Review status tracking
ADP Workforce Now
7.7
SuccessFactors Employee Central
8.6
Review reminders
ADP Workforce Now
7.4
SuccessFactors Employee Central
7.6
Multiple review frequency
ADP Workforce Now
7.3
SuccessFactors Employee Central
9.0

Succession Planning

ADP Workforce Now
6.0
SuccessFactors Employee Central
8.2
Create succession plans/pools
ADP Workforce Now
5.8
SuccessFactors Employee Central
7.2
Candidate ranking
ADP Workforce Now
5.8
SuccessFactors Employee Central
8.2
Candidate search
ADP Workforce Now
6.3
SuccessFactors Employee Central
9.1
Candidate development
ADP Workforce Now
6.2
SuccessFactors Employee Central
8.2

Recruiting / ATS

ADP Workforce Now
6.7
SuccessFactors Employee Central
8.7
Job Requisition Management
ADP Workforce Now
7.9
SuccessFactors Employee Central
8.5
Company Website Posting
ADP Workforce Now
7.5
SuccessFactors Employee Central
9.1
Publish to Social Media
ADP Workforce Now
7.5
SuccessFactors Employee Central
9.0
Job Search Site Posting
ADP Workforce Now
6.7
SuccessFactors Employee Central
9.1
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SuccessFactors Employee Central
6.7
Applicant Tracking
ADP Workforce Now
7.3
SuccessFactors Employee Central
9.1
Notifications and Alerts
ADP Workforce Now
7.6
SuccessFactors Employee Central
9.1

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • SuccessFactors EC provides a very smooth navigation across the application, specially compared to SAP on-premises ESS and MSS
  • Mobility is a huge plus
  • Simplified configuration
No photo available

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • Not able to manage a fluid bonus structure from within the system, whereby you can gather approvals, etc.
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The previous system I used was an old version of PeopleSoft that was so far past needing to be updated that we were not able to make the modifications that we needed. It's not really a fair comparisson because the systems are so dramatically different. ADP has an all in one opportuntiy where there was only the HR portion in PeopleSoft. We did not have any recruiting or payroll opportunties in the system. When it's available, I highly suggest you go after it and have it all in one
Nicole Rieger profile photo
SuccessFactors Employee Central applies an industry standard approach to managing employees. We use SuccessFactors Employee Central because it is very consistent with modern practices which is easy to train and implement within the organization.
Tony Morales, PMP, CSM profile photo

Return on Investment

  • I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.
Karen Webb profile photo
  • The tool SuccessFactors Employee Central, needs to be coupled with discussion between managers and employees. The tool will capture anything an individual writes, but the communication needs to be scheduled and executed.
  • The records produced by SuccessFactors Employee Central will help HR with employee inquiries and specific situations.
Tony Morales, PMP, CSM profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SuccessFactors Employee Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details