ADP Workforce Now

469 Ratings
Score 7 out of 101

SuccessFactors Perform and Reward

19 Ratings
Score 6.6 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

SuccessFactors Perform and Reward

There is a lot of metrics and different setup functionality for someone who wants a robust/complicated performance review. But dealing with customer service and the other limitations are not worth it.
Kali O'Connor profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
SuccessFactors Perform and Reward
Employee demographic data
ADP Workforce Now
8.0
SuccessFactors Perform and Reward
Employment history
ADP Workforce Now
8.1
SuccessFactors Perform and Reward
Job profiles and administration
ADP Workforce Now
7.7
SuccessFactors Perform and Reward
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
SuccessFactors Perform and Reward
Organizational charting
ADP Workforce Now
6.6
SuccessFactors Perform and Reward
Organization and location management
ADP Workforce Now
7.3
SuccessFactors Perform and Reward
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
SuccessFactors Perform and Reward

Payroll Management

ADP Workforce Now
8.1
SuccessFactors Perform and Reward
Pay calculation
ADP Workforce Now
8.7
SuccessFactors Perform and Reward
Support for external payroll vendors
ADP Workforce Now
7.5
SuccessFactors Perform and Reward
Benefit plan administration
ADP Workforce Now
8.0
SuccessFactors Perform and Reward
Direct deposit files
ADP Workforce Now
8.7
SuccessFactors Perform and Reward
Salary revision and increment management
ADP Workforce Now
7.9
SuccessFactors Perform and Reward
Reimbursement management
ADP Workforce Now
7.7
SuccessFactors Perform and Reward

Leave and Attendance Management

ADP Workforce Now
8.1
SuccessFactors Perform and Reward
Approval workflow
ADP Workforce Now
8.1
SuccessFactors Perform and Reward
Balance details
ADP Workforce Now
8.1
SuccessFactors Perform and Reward
Annual carry-forward and encashment
ADP Workforce Now
8.1
SuccessFactors Perform and Reward

Employee Self Service

ADP Workforce Now
8.2
SuccessFactors Perform and Reward
View and generate pay and benefit information
ADP Workforce Now
8.8
SuccessFactors Perform and Reward
Update personal information
ADP Workforce Now
8.7
SuccessFactors Perform and Reward
View company policy documentation
ADP Workforce Now
8.6
SuccessFactors Perform and Reward
Employee recognition
ADP Workforce Now
7.6
SuccessFactors Perform and Reward
View job history
ADP Workforce Now
7.6
SuccessFactors Perform and Reward

Asset Management

ADP Workforce Now
6.0
SuccessFactors Perform and Reward
Tracking of all physical assets
ADP Workforce Now
6.0
SuccessFactors Perform and Reward

HR Reporting

ADP Workforce Now
7.0
SuccessFactors Perform and Reward
Report builder
ADP Workforce Now
7.1
SuccessFactors Perform and Reward
Pre-built reports
ADP Workforce Now
7.0
SuccessFactors Perform and Reward
Ability to combine HR data with external data
ADP Workforce Now
7.0
SuccessFactors Perform and Reward

Onboarding

ADP Workforce Now
5.5
SuccessFactors Perform and Reward
9.0
New hire portal
ADP Workforce Now
6.1
SuccessFactors Perform and Reward
Manager tracking tools
ADP Workforce Now
4.9
SuccessFactors Perform and Reward
9.0
Compliance tracking and reporting
ADP Workforce Now
SuccessFactors Perform and Reward
9.0

Performance and Goals

ADP Workforce Now
7.8
SuccessFactors Perform and Reward
9.2
Corporate goal setting
ADP Workforce Now
7.7
SuccessFactors Perform and Reward
8.9
Individual goal setting
ADP Workforce Now
7.9
SuccessFactors Perform and Reward
9.7
Line-of sight-visibility
ADP Workforce Now
7.7
SuccessFactors Perform and Reward
9.7
Performance tracking
ADP Workforce Now
7.9
SuccessFactors Perform and Reward
7.8
Subordinate goal setting
ADP Workforce Now
SuccessFactors Perform and Reward
9.7

Performance Management

ADP Workforce Now
7.5
SuccessFactors Perform and Reward
6.9
Performance plans
ADP Workforce Now
7.6
SuccessFactors Perform and Reward
7.8
Performance improvement plans
ADP Workforce Now
7.5
SuccessFactors Perform and Reward
8.0
Review status tracking
ADP Workforce Now
7.7
SuccessFactors Perform and Reward
8.6
Review reminders
ADP Workforce Now
7.4
SuccessFactors Perform and Reward
7.0
Multiple review frequency
ADP Workforce Now
7.3
SuccessFactors Perform and Reward
8.8
Plan weighting
ADP Workforce Now
SuccessFactors Perform and Reward
8.0
Workflow restrictions
ADP Workforce Now
SuccessFactors Perform and Reward
2.0
Reporting
ADP Workforce Now
SuccessFactors Perform and Reward
5.0

Succession Planning

ADP Workforce Now
6.0
SuccessFactors Perform and Reward
Create succession plans/pools
ADP Workforce Now
5.8
SuccessFactors Perform and Reward
Candidate ranking
ADP Workforce Now
5.8
SuccessFactors Perform and Reward
Candidate search
ADP Workforce Now
6.3
SuccessFactors Perform and Reward
Candidate development
ADP Workforce Now
6.2
SuccessFactors Perform and Reward

Recruiting / ATS

ADP Workforce Now
6.7
SuccessFactors Perform and Reward
7.0
Job Requisition Management
ADP Workforce Now
7.9
SuccessFactors Perform and Reward
Company Website Posting
ADP Workforce Now
7.5
SuccessFactors Perform and Reward
Publish to Social Media
ADP Workforce Now
7.5
SuccessFactors Perform and Reward
Job Search Site Posting
ADP Workforce Now
6.7
SuccessFactors Perform and Reward
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SuccessFactors Perform and Reward
Applicant Tracking
ADP Workforce Now
7.3
SuccessFactors Perform and Reward
Notifications and Alerts
ADP Workforce Now
7.6
SuccessFactors Perform and Reward
7.0

Learning Management

ADP Workforce Now
SuccessFactors Perform and Reward
5.0
Progress tracking & certifications
ADP Workforce Now
SuccessFactors Perform and Reward
5.0
Assignments
ADP Workforce Now
SuccessFactors Perform and Reward
5.0

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Workflow can be set up so that approval runs smoothly.
  • Rating reports and anonymity for the 360 review are great.
Kali O'Connor profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • There is absolutely no customer service. Trying to get a hold of someone is nearly impossible and trying to get the right answer is like pulling teeth.
  • The Admin Center is not very intuitive.
  • As an admin I could not easily access all employee performance reviews. I had to go in and proxy as a manager or as the employee.
  • When someone changed managers, the review would forward along, but the dates would become confusing and it would appear that a new review was necessary.
Kali O'Connor profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
WFN is user friendly and gives us a wealth of information which contributes to the ability to provide managers andstaff information as well as contributing the accuracy of our HRB and Payrolls.
Carla Ribaudo profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
Halogen had wonderful customer service and was much more user friendly for the administrator.
Kali O'Connor profile photo

Return on Investment

  • The tool has equipped all employees to track and request time off.
  • This solution has served as our online company forms and employee document repository.
  • Overall the tool enables us to streamline and automate many of our HR tasks.
Dustin Hovey profile photo
  • Cost was too high since employees did not use the 360 review or goals.
Kali O'Connor profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SuccessFactors Perform and Reward

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details