What users are saying about

talentReef

16 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

talentReef

16 Ratings
Score 6.1 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

talentReef

I have worked with talentReef for a number of years now and have found the platform very easy to navigate. talentReef is always working to enhance their offerings on the platform which is greatly appreciated.
Katherine Gray profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
talentReef
Employee demographic data
ADP Workforce Now
8.1
talentReef
Employment history
ADP Workforce Now
8.1
talentReef
Job profiles and administration
ADP Workforce Now
7.7
talentReef
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
talentReef
Organizational charting
ADP Workforce Now
6.6
talentReef
Organization and location management
ADP Workforce Now
7.3
talentReef
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
talentReef

Payroll Management

ADP Workforce Now
8.1
talentReef
Pay calculation
ADP Workforce Now
8.7
talentReef
Support for external payroll vendors
ADP Workforce Now
7.5
talentReef
Benefit plan administration
ADP Workforce Now
8.0
talentReef
Direct deposit files
ADP Workforce Now
8.6
talentReef
Salary revision and increment management
ADP Workforce Now
7.9
talentReef
Reimbursement management
ADP Workforce Now
7.7
talentReef

Leave and Attendance Management

ADP Workforce Now
8.1
talentReef
Approval workflow
ADP Workforce Now
8.1
talentReef
Balance details
ADP Workforce Now
8.1
talentReef
Annual carry-forward and encashment
ADP Workforce Now
8.1
talentReef

Employee Self Service

ADP Workforce Now
8.2
talentReef
View and generate pay and benefit information
ADP Workforce Now
8.8
talentReef
Update personal information
ADP Workforce Now
8.7
talentReef
View company policy documentation
ADP Workforce Now
8.6
talentReef
Employee recognition
ADP Workforce Now
7.6
talentReef
View job history
ADP Workforce Now
7.6
talentReef

Asset Management

ADP Workforce Now
6.0
talentReef
Tracking of all physical assets
ADP Workforce Now
6.0
talentReef

HR Reporting

ADP Workforce Now
7.0
talentReef
Report builder
ADP Workforce Now
7.1
talentReef
Pre-built reports
ADP Workforce Now
7.0
talentReef
Ability to combine HR data with external data
ADP Workforce Now
7.0
talentReef

Onboarding

ADP Workforce Now
5.5
talentReef
7.9
New hire portal
ADP Workforce Now
6.1
talentReef
7.8
Manager tracking tools
ADP Workforce Now
4.9
talentReef
8.2
Compliance tracking and reporting
ADP Workforce Now
talentReef
7.8

Performance and Goals

ADP Workforce Now
7.8
talentReef
7.7
Corporate goal setting
ADP Workforce Now
7.7
talentReef
Individual goal setting
ADP Workforce Now
7.9
talentReef
Line-of sight-visibility
ADP Workforce Now
7.7
talentReef
Performance tracking
ADP Workforce Now
7.9
talentReef
7.7

Performance Management

ADP Workforce Now
7.5
talentReef
7.0
Performance plans
ADP Workforce Now
7.6
talentReef
6.0
Performance improvement plans
ADP Workforce Now
7.5
talentReef
6.2
Review status tracking
ADP Workforce Now
7.7
talentReef
8.2
Review reminders
ADP Workforce Now
7.4
talentReef
Multiple review frequency
ADP Workforce Now
7.3
talentReef
8.8
Manager note taking
ADP Workforce Now
talentReef
5.5
Reporting
ADP Workforce Now
talentReef
7.6

Succession Planning

ADP Workforce Now
6.0
talentReef
Create succession plans/pools
ADP Workforce Now
5.8
talentReef
Candidate ranking
ADP Workforce Now
5.8
talentReef
Candidate search
ADP Workforce Now
6.3
talentReef
Candidate development
ADP Workforce Now
6.2
talentReef

Recruiting / ATS

ADP Workforce Now
6.7
talentReef
8.0
Job Requisition Management
ADP Workforce Now
7.9
talentReef
8.0
Company Website Posting
ADP Workforce Now
7.5
talentReef
8.3
Publish to Social Media
ADP Workforce Now
7.5
talentReef
8.1
Job Search Site Posting
ADP Workforce Now
6.7
talentReef
8.4
Duplicate Candidate Prevention
ADP Workforce Now
2.3
talentReef
7.0
Applicant Tracking
ADP Workforce Now
7.3
talentReef
8.3
Notifications and Alerts
ADP Workforce Now
7.6
talentReef
7.7
Customized Application Form
ADP Workforce Now
talentReef
8.3
Resume Management
ADP Workforce Now
talentReef
7.9
Candidate Search
ADP Workforce Now
talentReef
8.2
Email Templates
ADP Workforce Now
talentReef
7.4
User Permissions
ADP Workforce Now
talentReef
8.5
Reporting
ADP Workforce Now
talentReef
7.4

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Customer service - VERY responsive!
  • Sales team kept up with me post implementation to make sure everything is going well.
No photo available

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • Superior customer service means everything to me -before purchasing the system I read some reviews which said customer service might be lacking with talentReef. While there have been times of frustration, on the whole, they have improved a great deal and seem committed to continual improvement. I have specifically seen improvement in their sense of urgency to correct any issues.
  • The system is not quite as intuitive as I would like it to be. For example, when searching for an applicant by the last name, if one letter is misspelled there are no results, and no suggestions based on what was entered.
  • Some of the forms and processes used (e.g. for adding a new location) are a bit clunky - not horribly so. My hope is some of those can be streamlined going forward.
Steve Hewitt profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We used Run by ADP before Workforce Now and found it to be a much more user friendly and easy to use payroll system but it doesn't have the time and attendance functionality required under the Affordable Care Act. Workforce Now has many more features than Run but lost a lot of the user friendly and ease of use functions that Run provided. We considered Paychex but did not care for their customer service previously and ease of use as well. Workforce Now seemed to have all the features that we were looking for and they work, perhaps just not as seamlessly as it was sold to us
Erin Brouillette profile photo
We came from Info PeopleAnswers and used their ATS for years. Prior to going to talentReef, we looked at CareerBuilder's ATS and at Snagajob's ATS. At the time, neither had the integrated onboarding and exporting data components. I also like the feature of the posi-fit questions.
Cari Gray, SPHR, SHRM-SCP profile photo

Return on Investment

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo
  • It is hard to assign actual ROI dollars to the system. What I can tell you is that the positive impacts are the following: customizable system to meet our business needs, elimination of paper from the restaurant location and web based employee file storage is first class and it's reporting capabilities make data retrieval very quick and easy.
  • Positive impact: ease of use and system navigation increases usage at the restaurant manager level and actually makes them enjoy the recruiting and hiring process as opposed to viewing it as a burden.
  • Combining the recruiting, selection and onboarding process under one roof has significantly sped up the hiring process giving our team an advantage in the marketplace.
Gene Erdman profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

talentReef

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details