What users are saying about

TINYpulse

9 Ratings

ADP Workforce Now

469 Ratings
Score 7 out of 101

TINYpulse

9 Ratings
Score 9 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

TINYpulse

TINYpulse is likely best-suited for smaller and less corporately-mature organizations... but I could also see keeping this in place even as we triple and quadruple in size. A question which remains open for me is whether we rely solely on TINYpulse for our employee engagement survey, or do we also conduct a larger, broader survey once each year or so in an effort to get to deeper, more-meaningful topics
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
TINYpulse
Employee demographic data
ADP Workforce Now
8.0
TINYpulse
Employment history
ADP Workforce Now
8.1
TINYpulse
Job profiles and administration
ADP Workforce Now
7.7
TINYpulse
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
TINYpulse
Organizational charting
ADP Workforce Now
6.6
TINYpulse
Organization and location management
ADP Workforce Now
7.3
TINYpulse
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
TINYpulse

Payroll Management

ADP Workforce Now
8.1
TINYpulse
Pay calculation
ADP Workforce Now
8.7
TINYpulse
Support for external payroll vendors
ADP Workforce Now
7.5
TINYpulse
Benefit plan administration
ADP Workforce Now
8.0
TINYpulse
Direct deposit files
ADP Workforce Now
8.7
TINYpulse
Salary revision and increment management
ADP Workforce Now
7.9
TINYpulse
Reimbursement management
ADP Workforce Now
7.7
TINYpulse

Leave and Attendance Management

ADP Workforce Now
8.1
TINYpulse
Approval workflow
ADP Workforce Now
8.1
TINYpulse
Balance details
ADP Workforce Now
8.1
TINYpulse
Annual carry-forward and encashment
ADP Workforce Now
8.1
TINYpulse

Employee Self Service

ADP Workforce Now
8.2
TINYpulse
View and generate pay and benefit information
ADP Workforce Now
8.8
TINYpulse
Update personal information
ADP Workforce Now
8.7
TINYpulse
View company policy documentation
ADP Workforce Now
8.6
TINYpulse
Employee recognition
ADP Workforce Now
7.6
TINYpulse
View job history
ADP Workforce Now
7.6
TINYpulse

Asset Management

ADP Workforce Now
6.0
TINYpulse
Tracking of all physical assets
ADP Workforce Now
6.0
TINYpulse

HR Reporting

ADP Workforce Now
7.0
TINYpulse
Report builder
ADP Workforce Now
7.1
TINYpulse
Pre-built reports
ADP Workforce Now
7.0
TINYpulse
Ability to combine HR data with external data
ADP Workforce Now
7.0
TINYpulse

Onboarding

ADP Workforce Now
5.5
TINYpulse
New hire portal
ADP Workforce Now
6.1
TINYpulse
Manager tracking tools
ADP Workforce Now
4.9
TINYpulse

Performance and Goals

ADP Workforce Now
7.8
TINYpulse
Corporate goal setting
ADP Workforce Now
7.7
TINYpulse
Individual goal setting
ADP Workforce Now
7.9
TINYpulse
Line-of sight-visibility
ADP Workforce Now
7.7
TINYpulse
Performance tracking
ADP Workforce Now
7.9
TINYpulse

Performance Management

ADP Workforce Now
7.5
TINYpulse
Performance plans
ADP Workforce Now
7.6
TINYpulse
Performance improvement plans
ADP Workforce Now
7.5
TINYpulse
Review status tracking
ADP Workforce Now
7.7
TINYpulse
Review reminders
ADP Workforce Now
7.4
TINYpulse
Multiple review frequency
ADP Workforce Now
7.3
TINYpulse

Succession Planning

ADP Workforce Now
6.0
TINYpulse
Create succession plans/pools
ADP Workforce Now
5.8
TINYpulse
Candidate ranking
ADP Workforce Now
5.8
TINYpulse
Candidate search
ADP Workforce Now
6.3
TINYpulse
Candidate development
ADP Workforce Now
6.2
TINYpulse

Recruiting / ATS

ADP Workforce Now
6.7
TINYpulse
Job Requisition Management
ADP Workforce Now
7.9
TINYpulse
Company Website Posting
ADP Workforce Now
7.5
TINYpulse
Publish to Social Media
ADP Workforce Now
7.5
TINYpulse
Job Search Site Posting
ADP Workforce Now
6.7
TINYpulse
Duplicate Candidate Prevention
ADP Workforce Now
2.3
TINYpulse
Applicant Tracking
ADP Workforce Now
7.3
TINYpulse
Notifications and Alerts
ADP Workforce Now
7.6
TINYpulse

Survey Format & Appearance

ADP Workforce Now
TINYpulse
8.0
Survey templates
ADP Workforce Now
TINYpulse
9.5
Themes
ADP Workforce Now
TINYpulse
7.0
Custom logo/branding
ADP Workforce Now
TINYpulse
7.5

Survey Content

ADP Workforce Now
TINYpulse
7.3
Changes to live survey
ADP Workforce Now
TINYpulse
8.0
Question design help
ADP Workforce Now
TINYpulse
6.5
Multiple question types
ADP Workforce Now
TINYpulse
7.5

Survey Logic

ADP Workforce Now
TINYpulse
5.0
Survey logic flexibility
ADP Workforce Now
TINYpulse
5.0

Survey Reporting & Analytics

ADP Workforce Now
TINYpulse
7.3
Response tracking
ADP Workforce Now
TINYpulse
8.5
Data export
ADP Workforce Now
TINYpulse
7.5
Standard reports
ADP Workforce Now
TINYpulse
8.0
Custom reports
ADP Workforce Now
TINYpulse
6.0
Analytics
ADP Workforce Now
TINYpulse
6.5

Survey Administration & Security

ADP Workforce Now
TINYpulse
8.7
Access controls
ADP Workforce Now
TINYpulse
8.5
Compliance
ADP Workforce Now
TINYpulse
9.0

Survey Distribution

ADP Workforce Now
TINYpulse
8.5
Respondent restrictions
ADP Workforce Now
TINYpulse
8.5

Pros

  • Responding to issues through customer service. For example, having a custom report made, having pay codes adjusted or changed.
  • Payroll - the payroll process is smooth and there are graphs to analyze the current payroll cycle and it can be compared to prior payrolls. Great reporting from payroll as well.
Tara Kelly profile photo
  • TINYpulse provides a nice, prepackaged survey platform with a library of suggested questions to use and hard-coded timelines and processes... so it is truly a "plug and play" tool.
  • The platform produces some graphics and other methodology for assisting HR in delivering survey results to the rest of the executive team and/or to share with employees.
  • TINYpulse does a DYNAMIC job in selling the message that the employee's responses are anonymous. Not sure if it is a generational issue or the result of younger generations watching a parent go thru a RIF or other job elimination, but the notion of radically-candid feedback is not one which I've found to be present with many Millennials (here or in past organizations), so this is a big selling point for TINYpulse.
  • The TINYpulse platform offers a "Cheers for Peers" program, allowing the company to promote another form of peer-to-peer recognition which can even be linked to Slack (or nearly any business-based instant messaging system) to create a constant feed for all to see those receiving recognition for going above-and-beyond.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Cons

  • We are unable to make HR changes once a payroll period is open which means that we often have to wait until the last minute to open a period which is difficult.
  • The inability to keep more than two weeks open at a time is problematic for our organization. We pay on a semi-monthly basis and it is hard sometimes to close a week because any changes by supervisors have to be in before you open a new pay period.
  • Implementation time to set up is very long and strenuous. Making changes to time and attendance policies and other systematic changes can be difficult and time consuming.
  • It feels at times as if the shifts between the different modules don't work as well as they were sold to us. Such as Time Off and Time and Attendance can cause many error messages that are confusing to supervisors and staff.
Erin Brouillette profile photo
  • Reporting in TINYpulse is quite limited. While we recognize - and support - the concept of anonymous feedback, it can be abused, and sadly, we have experienced this with a small group of employees who know they can hide behind this "wall of anonymity" and take aim at a manager they don't care for because the manager holds them accountable for their performance or behaviors. As with most such platforms, if the N is <5, the group can't be tracked at all; if the N is >5, it does allow us to track to a job family and even a location code, but still lacking enough detail to take action when there is reasonable cause to believe the tool is being misused.
  • Reporting of employee comments and suggestions cannot be produced in the middle of a "cycle". And since these cycles always run from precisely one survey question to the next, this means HR must wait until the prior survey has completely closed before any reports can be extracted. This inefficiency can't be explained by anyone at TINYpulse beyond "that is how we set it up", which is not a great response. If I or anyone else on the C-team sees something of concern within the first few days of a particular survey question's release, we want to be able to dig in and try to assess where the greatest "bleeding" may be coming from so that we can take action... but this is not allowed by the system.
  • Some of the suggested questions from the TINYpulse question library are simply silly (which results in employees questioning just how seriously we take the use of the program). As one recent example, the scheduled question was to the effect of "You just opened a fortune cookie about your company. What does it say?" With no context at all around such a question, most of the responses/comments we received were along the lines of "are you kidding me?" !! (and I'd have to agree; not certain what business context such a question can address) We attempted to explain it away by suggesting it was a creative way for the company to ask the employee to consider how they would want the company to be perceived by those outside and inside the organization in the future... but the response wasn't well-received. Most still felt it was just silly.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP profile photo
TINYpulse10.0
Based on 1 answer
Very intuitive and simple, it didn't require any external training for me to use
Tanner Walters profile photo

Support

ADP Workforce Now6.1
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I've also used ADP Pay Expert, and I really see Workforce Now as the logical continuation of Pay Expert. Workforce Now has better integration capabilities, streamlined processes, and fewer technical glitches. That said, if your company has a relatively simple payroll setup, Workforce Now doesn't really offer anything that Pay Expert doesn't.
Kristie LaMar profile photo
TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Return on Investment

  • Accurate, integrated Time & Attendance is by far the #1 efficiency for the organization I implemented this system for. They went from paper time sheets to having the ability to have employees enter their time via their smart phone overnight.
  • The more robust and date effective reporting allowed us to finally be able to tear into the data and ensure people were being paid correctly.
  • The prior system was a Citrix based platform that could only be ran on one computer, whereas Workforce Now is internet based, allowing me to work whenever and however I needed to.
Evan Saltzman profile photo
  • The use of TINYpulse has allowed us to uncover a number of employee interests related to our benefit plans which was used in our 2018 benefit plan offerings.
  • TINYpulse has been instrumental in helping the executive team identify a number of policy/process issues which needed to be addressed or updated to better meet both employee and operational needs.
  • TINYpulse comments have been helpful in identifying a couple of managers exhibiting unacceptable behaviors, yet were flying just enough below the radar that no one at the executive of Sr. management level were aware of these behaviors. We were able to initiate investigations based on allegations or concerns raised by survey comments submitted and deal appropriately with each.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

TINYpulse

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details