What users are saying about
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Top Rated
1791 Ratings

ADP Workforce Now

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Top Rated
1791 Ratings
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Score 8 out of 100
5 Ratings
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Score 7 out of 100

Feature Set Ratings

  • ADP Workforce Now ranks higher in 4 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service
  • TribeHR (discontinued) ranks higher in 7 feature sets: Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.7

ADP Workforce Now

77%
6.6

TribeHR (discontinued)

66%
ADP Workforce Now ranks higher in 5/7 features

Employee demographic data

8.4
84%
839 Ratings
7.0
70%
1 Rating

Employment history

8.2
82%
869 Ratings
6.0
60%
2 Ratings

Job profiles and administration

7.9
79%
822 Ratings
8.0
80%
2 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.6
76%
845 Ratings
6.0
60%
1 Rating

Organizational charting

6.8
68%
590 Ratings
5.0
50%
2 Ratings

Organization and location management

7.5
75%
653 Ratings
8.0
80%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

7.4
74%
600 Ratings
6.0
60%
2 Ratings

Payroll Management

8.2

ADP Workforce Now

82%
6.7

TribeHR (discontinued)

67%
ADP Workforce Now ranks higher in 5/7 features

Pay calculation

8.6
86%
922 Ratings
5.0
50%
1 Rating

Support for external payroll vendors

7.7
77%
363 Ratings
8.0
80%
1 Rating

Off-cycle/On-Demand payment

8.1
81%
240 Ratings
6.0
60%
1 Rating

Benefit plan administration

8.0
80%
744 Ratings
6.0
60%
2 Ratings

Direct deposit files

8.7
87%
913 Ratings
7.0
70%
2 Ratings

Salary revision and increment management

8.1
81%
720 Ratings
9.0
90%
1 Rating

Reimbursement management

8.0
80%
438 Ratings
6.0
60%
1 Rating

Leave and Attendance Management

7.8

ADP Workforce Now

78%
7.3

TribeHR (discontinued)

73%
ADP Workforce Now ranks higher in 2/3 features

Approval workflow

8.0
80%
714 Ratings
8.0
80%
2 Ratings

Balance details

7.8
78%
746 Ratings
6.0
60%
2 Ratings

Annual carry-forward and encashment

7.8
78%
603 Ratings
8.0
80%
2 Ratings

Employee Self Service

8.2

ADP Workforce Now

82%
7.0

TribeHR (discontinued)

70%
ADP Workforce Now ranks higher in 4/5 features

View and generate pay and benefit information

8.6
86%
910 Ratings
6.0
60%
2 Ratings

Update personal information

8.6
86%
898 Ratings
8.0
80%
2 Ratings

View company policy documentation

8.3
83%
724 Ratings
9.0
90%
2 Ratings

Employee recognition

7.6
76%
341 Ratings
7.0
70%
2 Ratings

View job history

7.7
77%
32 Ratings
5.0
50%
2 Ratings

Asset Management

6.0

ADP Workforce Now

60%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
12 Ratings
8.0
80%
1 Rating

HR Reporting

7.3

ADP Workforce Now

73%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 2/3 features

Report builder

7.4
74%
859 Ratings
7.0
70%
1 Rating

Pre-built reports

7.5
75%
855 Ratings
8.0
80%
1 Rating

Ability to combine HR data with external data

7.0
70%
514 Ratings
9.0
90%
1 Rating

Onboarding

8.2

ADP Workforce Now

82%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 2/2 features

New hire portal

8.3
83%
61 Ratings
9.0
90%
1 Rating

Manager tracking tools

8.0
80%
48 Ratings
8.0
80%
1 Rating

Performance and Goals

7.5

ADP Workforce Now

75%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 4/4 features

Corporate goal setting

7.7
77%
220 Ratings
9.0
90%
1 Rating

Individual goal setting

7.5
75%
269 Ratings
8.0
80%
2 Ratings

Line-of sight-visibility

7.4
74%
220 Ratings
9.0
90%
1 Rating

Performance tracking

7.5
75%
259 Ratings
8.0
80%
1 Rating

Performance Management

7.5

ADP Workforce Now

75%
7.8

TribeHR (discontinued)

78%
TribeHR (discontinued) ranks higher in 3/5 features

Performance plans

7.3
73%
334 Ratings
8.0
80%
2 Ratings

Performance improvement plans

7.3
73%
287 Ratings
7.0
70%
1 Rating

Review status tracking

7.4
74%
342 Ratings
9.0
90%
1 Rating

Review reminders

7.7
77%
349 Ratings
8.0
80%
1 Rating

Multiple review frequency

7.7
77%
289 Ratings
7.0
70%
1 Rating

Succession Planning

6.0

ADP Workforce Now

60%
8.3

TribeHR (discontinued)

83%
TribeHR (discontinued) ranks higher in 4/4 features

Create succession plans/pools

5.8
58%
6 Ratings
9.0
90%
1 Rating

Candidate ranking

5.8
58%
6 Ratings
8.0
80%
1 Rating

Candidate search

6.3
63%
7 Ratings
7.0
70%
1 Rating

Candidate development

6.2
62%
6 Ratings
9.0
90%
1 Rating

Recruiting / ATS

6.9

ADP Workforce Now

69%
8.9

TribeHR (discontinued)

89%
TribeHR (discontinued) ranks higher in 7/7 features

Job Requisition Management

7.8
78%
334 Ratings
9.0
90%
1 Rating

Company Website Posting

7.9
79%
331 Ratings
9.0
90%
1 Rating

Publish to Social Media

7.4
74%
269 Ratings
10.0
100%
1 Rating

Job Search Site Posting

7.5
75%
294 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

2.3
23%
8 Ratings
8.0
80%
1 Rating

Applicant Tracking

7.8
78%
334 Ratings
9.0
90%
1 Rating

Notifications and Alerts

7.9
79%
353 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • ADP Workforce Now is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ADP Workforce Now

80%
1012 Ratings
6.0

TribeHR (discontinued)

60%
2 Ratings

Likelihood to Renew

8.7

ADP Workforce Now

87%
78 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Usability

7.6

ADP Workforce Now

76%
72 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Availability

8.2

ADP Workforce Now

82%
19 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Performance

7.8

ADP Workforce Now

78%
17 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Support Rating

7.5

ADP Workforce Now

75%
419 Ratings

TribeHR (discontinued)

N/A
0 Ratings

In-Person Training

4.9

ADP Workforce Now

49%
8 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Online Training

6.4

ADP Workforce Now

64%
17 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Implementation Rating

6.5

ADP Workforce Now

65%
52 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Product Scalability

7.6

ADP Workforce Now

76%
674 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Likelihood to Recommend

ADP Workforce Now

ADP Workforce Now is a leading player and has experience in this space. They are constantly evolving and creating solutions for us, so I know I am not stuck with old technology. They provide news and industry updates that I greatly appreciate and use as one of my main sources of keeping up in the industry. I also take advantage of their webinars as often as I can. There are also so many layers to what they do, and that can sometimes be a challenge to determine who the right person is to talk to. The online help request and ticketing system have been valuable to me to get the help I need. For the most part, there is a very efficient response and only occasionally have I had an issue with not getting a timely reply.
Ginny Haralson | TrustRadius Reviewer

TribeHR (discontinued)

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Kirsten Lowery | TrustRadius Reviewer

Pros

ADP Workforce Now

  • Employee profiles; pay, personal, and employment are easy to navigate and edit.
  • Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
  • We can easily upload a file with hourly employees' hours.
Mariana Shih | TrustRadius Reviewer

TribeHR (discontinued)

  • Ad publication
  • process streamlining
  • scalability
Adam Guenther | TrustRadius Reviewer

Cons

ADP Workforce Now

  • After updates, the system is often buggy, which is annoying.
  • Running custom reports is an awesome addition but it is complicated for new users.
  • The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.
Brandon Cerney | TrustRadius Reviewer

TribeHR (discontinued)

  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Kirsten Lowery | TrustRadius Reviewer

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$0

ADP Workforce Now Editions & Modules

Edition
EssentialContact sales team
EnhancedContact sales team
CompleteContact sales team
HR ProContact sales team
Payroll EssentialsContact sales team
HR PlusContact sales team
Hiring AdvantageContact sales team
Performance PlusContact sales team
  1. none
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

TribeHR (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TribeHR (discontinued) Editions & Modules

Additional Pricing Details

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 78 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Samuel Rodriguez | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 7.6
Based on 72 answers
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
Melissa Rauch | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

ADP Workforce Now

ADP Workforce Now 8.2
Based on 19 answers
ADP outages are very rare
Stephanie Swap | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Performance

ADP Workforce Now

ADP Workforce Now 7.8
Based on 17 answers
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Stephanie Bidle | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

ADP Workforce Now

ADP Workforce Now 7.5
Based on 419 answers
It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
Meir Brodsky | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

In-Person Training

ADP Workforce Now

ADP Workforce Now 4.9
Based on 8 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Stephanie Bidle | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 6.4
Based on 17 answers
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Nancy Carey | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

ADP Workforce Now

ADP Workforce Now 6.5
Based on 52 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

ADP is a lot more user friendly both on the administrator and employee side and the reports can be converted to Excel to help when doing various projects for the company. Ceridian is the only one that I have used [in] respect to benefits, so I can't compare any of the other products.
Amanda Rohde | TrustRadius Reviewer

TribeHR (discontinued)

We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
Adam Guenther | TrustRadius Reviewer

Scalability

ADP Workforce Now

ADP Workforce Now 7.6
Based on 674 answers
Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
Lavette Bobbitt | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

ADP Workforce Now

  • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
  • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
Julie Snow | TrustRadius Reviewer

TribeHR (discontinued)

  • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
  • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
  • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
Kirsten Lowery | TrustRadius Reviewer

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