What users are saying about

ADP Workforce Now

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484 Ratings
3 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
3 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

TribeHR

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Kirsten Lowery profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
TribeHR
7.0
Employee demographic data
ADP Workforce Now
8.1
TribeHR
Employment history
ADP Workforce Now
8.1
TribeHR
7.0
Job profiles and administration
ADP Workforce Now
7.7
TribeHR
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
TribeHR
Organizational charting
ADP Workforce Now
6.7
TribeHR
8.0
Organization and location management
ADP Workforce Now
7.4
TribeHR
8.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
TribeHR
7.0

Payroll Management

ADP Workforce Now
8.1
TribeHR
5.0
Pay calculation
ADP Workforce Now
8.7
TribeHR
Support for external payroll vendors
ADP Workforce Now
7.5
TribeHR
Benefit plan administration
ADP Workforce Now
8.0
TribeHR
5.0
Direct deposit files
ADP Workforce Now
8.6
TribeHR
5.0
Salary revision and increment management
ADP Workforce Now
7.8
TribeHR
Reimbursement management
ADP Workforce Now
7.8
TribeHR

Leave and Attendance Management

ADP Workforce Now
8.1
TribeHR
9.0
Approval workflow
ADP Workforce Now
8.1
TribeHR
9.0
Balance details
ADP Workforce Now
8.1
TribeHR
10.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
TribeHR
8.0

Employee Self Service

ADP Workforce Now
8.2
TribeHR
8.0
View and generate pay and benefit information
ADP Workforce Now
8.7
TribeHR
5.0
Update personal information
ADP Workforce Now
8.7
TribeHR
9.0
View company policy documentation
ADP Workforce Now
8.5
TribeHR
9.0
Employee recognition
ADP Workforce Now
7.6
TribeHR
8.0
View job history
ADP Workforce Now
7.6
TribeHR
9.0

Asset Management

ADP Workforce Now
6.0
TribeHR
Tracking of all physical assets
ADP Workforce Now
6.0
TribeHR

HR Reporting

ADP Workforce Now
7.0
TribeHR
Report builder
ADP Workforce Now
7.1
TribeHR
Pre-built reports
ADP Workforce Now
7.0
TribeHR
Ability to combine HR data with external data
ADP Workforce Now
7.0
TribeHR

Onboarding

ADP Workforce Now
5.5
TribeHR
New hire portal
ADP Workforce Now
6.1
TribeHR
Manager tracking tools
ADP Workforce Now
4.8
TribeHR

Performance and Goals

ADP Workforce Now
7.7
TribeHR
8.0
Corporate goal setting
ADP Workforce Now
7.6
TribeHR
Individual goal setting
ADP Workforce Now
7.8
TribeHR
8.0
Line-of sight-visibility
ADP Workforce Now
7.6
TribeHR
Performance tracking
ADP Workforce Now
7.9
TribeHR

Performance Management

ADP Workforce Now
7.4
TribeHR
7.0
Performance plans
ADP Workforce Now
7.6
TribeHR
7.0
Performance improvement plans
ADP Workforce Now
7.4
TribeHR
Review status tracking
ADP Workforce Now
7.6
TribeHR
Review reminders
ADP Workforce Now
7.3
TribeHR
Multiple review frequency
ADP Workforce Now
7.2
TribeHR

Succession Planning

ADP Workforce Now
6.0
TribeHR
Create succession plans/pools
ADP Workforce Now
5.8
TribeHR
Candidate ranking
ADP Workforce Now
5.8
TribeHR
Candidate search
ADP Workforce Now
6.3
TribeHR
Candidate development
ADP Workforce Now
6.2
TribeHR

Recruiting / ATS

ADP Workforce Now
6.6
TribeHR
Job Requisition Management
ADP Workforce Now
7.9
TribeHR
Company Website Posting
ADP Workforce Now
7.5
TribeHR
Publish to Social Media
ADP Workforce Now
7.3
TribeHR
Job Search Site Posting
ADP Workforce Now
6.6
TribeHR
Duplicate Candidate Prevention
ADP Workforce Now
2.3
TribeHR
Applicant Tracking
ADP Workforce Now
7.2
TribeHR
Notifications and Alerts
ADP Workforce Now
7.5
TribeHR

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • It's great for time tracking - I can look at when and how much time I have taken off, what I am accruing each month, which helps me plan vacations and other needed time off.
  • It's a great place to share appreciation for a team member/department so all folks can see without clogging inboxes with emails.
  • It's a great go-to place for company information and policies - no digging through the server or emailing HR for documents and questions.
Kirsten Lowery profile photo

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Kirsten Lowery profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
We did not previously have an HR product at our company. As stated earlier in my review, we often had to send emails back and forth with our CEO and part-time CFO to get answers regarding policies, payroll and time-off. This has eased the load for these two individuals so that they can focus on the business and revenue.
Kirsten Lowery profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
  • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
  • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
Kirsten Lowery profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

TribeHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details