What users are saying about

ADP Workforce Now

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484 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
6 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

WebSphere DataPower

On the edge this appliance is one of the best, if it's not the best. When it comes to complex any-to-any transformations and/or orchestrations there are much better tools for the job.
Amanda Erlank profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
WebSphere DataPower
Employee demographic data
ADP Workforce Now
8.1
WebSphere DataPower
Employment history
ADP Workforce Now
8.1
WebSphere DataPower
Job profiles and administration
ADP Workforce Now
7.7
WebSphere DataPower
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
WebSphere DataPower
Organizational charting
ADP Workforce Now
6.7
WebSphere DataPower
Organization and location management
ADP Workforce Now
7.4
WebSphere DataPower
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
WebSphere DataPower

Payroll Management

ADP Workforce Now
8.1
WebSphere DataPower
Pay calculation
ADP Workforce Now
8.7
WebSphere DataPower
Support for external payroll vendors
ADP Workforce Now
7.5
WebSphere DataPower
Benefit plan administration
ADP Workforce Now
8.0
WebSphere DataPower
Direct deposit files
ADP Workforce Now
8.6
WebSphere DataPower
Salary revision and increment management
ADP Workforce Now
7.8
WebSphere DataPower
Reimbursement management
ADP Workforce Now
7.8
WebSphere DataPower

Leave and Attendance Management

ADP Workforce Now
8.1
WebSphere DataPower
Approval workflow
ADP Workforce Now
8.1
WebSphere DataPower
Balance details
ADP Workforce Now
8.1
WebSphere DataPower
Annual carry-forward and encashment
ADP Workforce Now
8.1
WebSphere DataPower

Employee Self Service

ADP Workforce Now
8.2
WebSphere DataPower
View and generate pay and benefit information
ADP Workforce Now
8.7
WebSphere DataPower
Update personal information
ADP Workforce Now
8.7
WebSphere DataPower
View company policy documentation
ADP Workforce Now
8.5
WebSphere DataPower
Employee recognition
ADP Workforce Now
7.6
WebSphere DataPower
View job history
ADP Workforce Now
7.6
WebSphere DataPower

Asset Management

ADP Workforce Now
6.0
WebSphere DataPower
Tracking of all physical assets
ADP Workforce Now
6.0
WebSphere DataPower

HR Reporting

ADP Workforce Now
7.0
WebSphere DataPower
Report builder
ADP Workforce Now
7.1
WebSphere DataPower
Pre-built reports
ADP Workforce Now
7.0
WebSphere DataPower
Ability to combine HR data with external data
ADP Workforce Now
7.0
WebSphere DataPower

Onboarding

ADP Workforce Now
5.5
WebSphere DataPower
New hire portal
ADP Workforce Now
6.1
WebSphere DataPower
Manager tracking tools
ADP Workforce Now
4.8
WebSphere DataPower

Performance and Goals

ADP Workforce Now
7.7
WebSphere DataPower
Corporate goal setting
ADP Workforce Now
7.6
WebSphere DataPower
Individual goal setting
ADP Workforce Now
7.8
WebSphere DataPower
Line-of sight-visibility
ADP Workforce Now
7.6
WebSphere DataPower
Performance tracking
ADP Workforce Now
7.9
WebSphere DataPower

Performance Management

ADP Workforce Now
7.4
WebSphere DataPower
Performance plans
ADP Workforce Now
7.6
WebSphere DataPower
Performance improvement plans
ADP Workforce Now
7.4
WebSphere DataPower
Review status tracking
ADP Workforce Now
7.6
WebSphere DataPower
Review reminders
ADP Workforce Now
7.3
WebSphere DataPower
Multiple review frequency
ADP Workforce Now
7.2
WebSphere DataPower

Succession Planning

ADP Workforce Now
6.0
WebSphere DataPower
Create succession plans/pools
ADP Workforce Now
5.8
WebSphere DataPower
Candidate ranking
ADP Workforce Now
5.8
WebSphere DataPower
Candidate search
ADP Workforce Now
6.3
WebSphere DataPower
Candidate development
ADP Workforce Now
6.2
WebSphere DataPower

Recruiting / ATS

ADP Workforce Now
6.6
WebSphere DataPower
Job Requisition Management
ADP Workforce Now
7.9
WebSphere DataPower
Company Website Posting
ADP Workforce Now
7.5
WebSphere DataPower
Publish to Social Media
ADP Workforce Now
7.3
WebSphere DataPower
Job Search Site Posting
ADP Workforce Now
6.6
WebSphere DataPower
Duplicate Candidate Prevention
ADP Workforce Now
2.3
WebSphere DataPower
Applicant Tracking
ADP Workforce Now
7.2
WebSphere DataPower
Notifications and Alerts
ADP Workforce Now
7.5
WebSphere DataPower

Pros

  • Benefits enrollment - saves so much time by having the benefits enrollment online. The benefits cost flow directly to payroll so there is no [chance] for error by entering an incorrect amount. Carrier connections flow the info to our insurance company - no paper forms
  • Keeps us informed on any changes involving ACA, taxes or other federal regulations. Subscribe to Eye on Washington and you are always up to date on current happenings in Washington.
  • Ability to handle all of our state and local taxes. We have 9 states and many locals.
Karen Webb profile photo
  • The most obvious thing that DataPower does exceptionally well is security. All the built-in supported security capabilities allow us to isolate most security tasks to DataPower and as a result "protect" down steam services/systems to have to deal with security.
  • DataPower is very good at protocol conversion and as it is usually used on the edge allows you to narrow down the protocols used between the companies public and private networks.
  • The appliance concept makes maintenance, recovery and, management so much simpler.
Amanda Erlank profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • The fact that once an appliance reaches end-of-life it becomes a doorstop. A company made a big investment and knowing that in 5 to 9 years you will be left with nothing makes the deal not so appealing.
Amanda Erlank profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
We're looking into other vendors for cost savings. Sometimes it's frustrating to contact the general ledger deparment.
Karen Brandis profile photo
WebSphere DataPower7.0
Based on 1 answer
Cost of the appliance
Amanda Erlank profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Clients chose ADP workforce NOW and required specialist for implementation and ADP provided referal
Les Meyer profile photo
No answers on this topic

Return on Investment

  • The tool has equipped all employees to track and request time off.
  • This solution has served as our online company forms and employee document repository.
  • Overall the tool enables us to streamline and automate many of our HR tasks.
Dustin Hovey profile photo
  • Positive is the time to market for the implementation and management of complex edge integrations.
  • Finding skilled DataPower developers has proven a bit of a challenge. Integration specialists are a special breed and DataPower specific developers even more so.
Amanda Erlank profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

WebSphere DataPower

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details