AdSigner Email Signature vs. Intercom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdSigner Email Signature
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
AdSigner turns email signatures into a new advertising potential. It is a powerful email signature management tool, offering user management, scheduled marketing campaigns across signatures and banners, in-depth analytics, and a selection of customisable templates.
$1
per signature
Intercom
Score 8.7 out of 10
N/A
Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.
$39
per month per seat
Pricing
AdSigner Email SignatureIntercom
Editions & Modules
Professional
$1
per signature
Essential
$39
per month per seat
Advanced
$99
per month per seat
Expert
$139
per month per seat
The Early Stage program
From $65 for 5 support seats
per month
Proactive Support Plus add-on
from $99
per month
Offerings
Pricing Offerings
AdSigner Email SignatureIntercom
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$100 per installationNo setup fee
Additional DetailsAI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support.
More Pricing Information
Community Pulse
AdSigner Email SignatureIntercom
Top Pros
Top Cons
Features
AdSigner Email SignatureIntercom
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
AdSigner Email Signature
-
Ratings
Intercom
8.2
117 Ratings
5% above category average
Organize and prioritize service tickets00 Ratings8.4107 Ratings
Expert directory00 Ratings8.470 Ratings
Subscription-based notifications00 Ratings7.870 Ratings
ITSM collaboration and documentation00 Ratings8.577 Ratings
Ticket creation and submission00 Ratings8.3109 Ratings
Ticket response00 Ratings7.7115 Ratings
Self Help Community
Comparison of Self Help Community features of Product A and Product B
AdSigner Email Signature
-
Ratings
Intercom
7.3
120 Ratings
4% below category average
External knowledge base00 Ratings7.4119 Ratings
Internal knowledge base00 Ratings7.2102 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
AdSigner Email Signature
-
Ratings
Intercom
8.1
117 Ratings
8% above category average
Customer portal00 Ratings8.593 Ratings
IVR00 Ratings7.738 Ratings
Social integration00 Ratings7.272 Ratings
Email support00 Ratings8.8111 Ratings
Help Desk CRM integration00 Ratings8.384 Ratings
Best Alternatives
AdSigner Email SignatureIntercom
Small Businesses
Terminus ABM Platform
Terminus ABM Platform
Score 8.1 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
Terminus ABM Platform
Terminus ABM Platform
Score 8.1 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises

No answers on this topic

Salesforce Service Cloud
Salesforce Service Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdSigner Email SignatureIntercom
Likelihood to Recommend
9.0
(1 ratings)
9.1
(267 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(19 ratings)
Usability
-
(0 ratings)
8.9
(175 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
6.9
(10 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.5
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
AdSigner Email SignatureIntercom
Likelihood to Recommend
adsigner
AdSigner is well suited when you want to transform your simple signature into a marketing campaign. Enhancing the customer experience by bringing in more tech solutions into their environment. It will be less appropriate when communicating or collaborating internally with your co-workers.
Read full review
Intercom
Intercom is particularly helpful when talking to your customer base. Their automation help you start conversations and their inbox lets you keep the conversation going. We build out a new flow every Black Friday and save new FAQ macros to help with the influx of chats. We schedule popups to show up showing we're here to answer questions based on different times of day. Onboarding is particularly handy with Intercom. You can build out a tour that walks your users through different features on the site and it's easy to send that out to your clients right through the chat.
Read full review
Pros
adsigner
  • Generate email's personalized signatures
  • Diverse Marketing Campaign Creations
  • Let's you track performance
Read full review
Intercom
  • Intercom's ability to centralize customer communication is a game-changer.
  • Intercom's automation features have saved us time and streamlined workflows.
  • Help desk for users.
  • Intercom seamlessly integrates with a variety of other tools and platforms, enhancing its functionality and making it a central part of our tech stack.
Read full review
Cons
adsigner
  • Sometimes the information from CRM does not integrate well into AdSigner
  • The capability of a google chrome extension
  • Tiles viewing instead of list
Read full review
Intercom
  • Pricing - it is not a cheap product and more features could be included in lower tier packages
  • Customer segmentation is not as simple as I would like it to be
  • For being a help desk / customer support company, they are not the fastest at responding to any questions we might have
Read full review
Likelihood to Renew
adsigner
No answers on this topic
Intercom
We have been and will be continuing our journey with Intercom and nothing too concerning has happened that I have experienced or heard of that has us on the edge yet. If it ever happens it will be something along the lines of "Outgrowing" the use of need of the platform.
Read full review
Usability
adsigner
No answers on this topic
Intercom
Everything is very straightforward and easy to see, explore, and use. Intercom provides walkthroughs and helps guides in case something is not apparent to the user and has their agents available to help. I always feel confident when exploring new features or making changes that I can have it accomplished due to the service they provide.
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Reliability and Availability
adsigner
No answers on this topic
Intercom
always there
Read full review
Performance
adsigner
No answers on this topic
Intercom
works perfect
Read full review
Support Rating
adsigner
No answers on this topic
Intercom
Intercom is the premier customer support/engagement model and it definitely has one of the top tier customer support teams as well. I don't think I have ever waited more than 5 minutes to get the information I need or get help with an issue. They are incredible and I aim to model our customer service department after them.
Read full review
Online Training
adsigner
No answers on this topic
Intercom
Easy to know the learning path
Read full review
Implementation Rating
adsigner
No answers on this topic
Intercom
The implementation was surprisingly easy but we are having to adapt from our old process to work well with Intercom.
Read full review
Alternatives Considered
adsigner
AdSigner is much easier and organized. Easy to navigate
Read full review
Intercom
I didn't make the call. It was my manager or leadership who decided that, so this one does not apply to me, unfortunately. However, as I've mentioned, it should've been for ease of use and efficiency. The exact reasons are not disclosed to me. Great job Intercom you're doing it great
Read full review
Return on Investment
adsigner
  • Cloud updates are instant
  • We had an accelerated revenue increase
  • Live clicks analysis right on the banner
Read full review
Intercom
  • I like how easy it is to spot the user data needed to assist our members.
  • Love how easy it is to link articles on the chat that will help both us and the customers.
  • I like that the sales force or the tickets is already connected on the chat
Read full review
ScreenShots

AdSigner Email Signature Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Intercom Screenshots

Screenshot of AI Agent - The agent resolves 50% of support volume.Screenshot of AI Copilot - A personal AI assistant for every support agent.Screenshot of Omnichannel inbox - AI-enhanced to increase productivity.Screenshot of Tickets - Intercom tickets are designed for collaboration so complex issues are resolved faster.Screenshot of Help Center -  The help center powers AI and self-serve support.Screenshot of Workflows - Automations are built using the Intercom no code visual builder.