What users are saying about
18 Ratings
14 Ratings
18 Ratings
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Score 7.3 out of 101
14 Ratings
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Score 6.2 out of 101

Likelihood to Recommend

AdvancedPM

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
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athenaClinicals

athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).
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Feature Rating Comparison

Billing and Claims Management

AdvancedPM
athenaClinicals
8.1
Real-time eligibility verification
AdvancedPM
athenaClinicals
9.5
Claims management
AdvancedPM
athenaClinicals
8.1
Coding
AdvancedPM
athenaClinicals
9.0
Patient billing
AdvancedPM
athenaClinicals
8.1
Financial Reporting
AdvancedPM
athenaClinicals
6.1

Patient Scheduling

AdvancedPM
athenaClinicals
7.8
Rule-based scheduling
AdvancedPM
athenaClinicals
7.1
Automated appointment reminders
AdvancedPM
athenaClinicals
8.0
Automated patient check-in
AdvancedPM
athenaClinicals
8.0
Multi-location support
AdvancedPM
athenaClinicals
8.0
Calendar interface
AdvancedPM
athenaClinicals
8.0

Electronic Medical Records

AdvancedPM
athenaClinicals
8.3
Charting / document management
AdvancedPM
athenaClinicals
8.4
Templates
AdvancedPM
athenaClinicals
8.4
Patient portal
AdvancedPM
athenaClinicals
10.0
Mobile/tablet support
AdvancedPM
athenaClinicals
7.6
Fax integration
AdvancedPM
athenaClinicals
9.5
Integration with other EMR and PM systems
AdvancedPM
athenaClinicals
6.8
Workflow automation
AdvancedPM
athenaClinicals
7.6
Speech recognition
AdvancedPM
athenaClinicals
9.0
Customization
AdvancedPM
athenaClinicals
6.2
E-prescribing
AdvancedPM
athenaClinicals
9.5

Medical Security and Privacy

AdvancedPM
athenaClinicals
8.1
HIPPA compliance
AdvancedPM
athenaClinicals
8.0
Role-based permission levels
AdvancedPM
athenaClinicals
9.5
Data backups and redundancy
AdvancedPM
athenaClinicals
8.0
Local mode / networking failsafe
AdvancedPM
athenaClinicals
7.0

Workflow and Scale

AdvancedPM
athenaClinicals
8.5
Task tracking
AdvancedPM
athenaClinicals
8.0
Specialty-specific workflows
AdvancedPM
athenaClinicals
8.0
Multi-office / multi-physician capabilities
AdvancedPM
athenaClinicals
9.5

Pros

AdvancedPM

  • Detailed Aging reports very easy to follow and helpful in our business.
  • Navigation around appointment scheduler is excellent.
  • Creating custom templates with AMD convenient.
  • Best part--when system is slow, I can instantly send feedback on it, and see results soon!
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athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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Cons

AdvancedPM

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
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athenaClinicals

  • There are many areas where Athena can improve. The support for surgery centers is non-existent. I was told that 2017 was going to be the year of the surgery center with opportunities to improve the system for that application. This never happened and the team that was supposed to assist me was disbanded.
  • The list of prior surgeries is cumbersome and difficult to use unless you happen to know the CPT code for the procedure. We end up choosing the closest procedure that we can find and making a note to clarify what we are listing.
  • The medication administration module is hard coded and cannot be changed. There are options that are absolutely ridiculous but we are told that they must stay that way. For example, an IV fluid rate is set at ml per minute rather than the standard of ml per hour. IV start sites are anything from the hand to rectal. When you give a medication it assumes that you are doing so based on a verbal order and requires that you document the verbal order. We give meds based on written orders almost all the time.
Dale Bowman profile photo

Usability

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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Support

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
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athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
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Implementation

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
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athenaClinicals

No score
No answers yet
No answers on this topic

Alternatives Considered

AdvancedPM

AdvancedMD is cloud-based. Kareo PM was cloud-based, but NextGen was not. The ability to reduce in-house infrastructure has been great. When we were using NextGen, it was much easier to reconcile our bank account to the payments posted in the PM software. AdvancedMD's access to data is far superior to that of Kareo or NextGen. NextGen's data was housed on internal servers, so we had similar carte blanche access to the data, but AdvancedMD is still superior.
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athenaClinicals

I was not the one that selected the program but we all voted as a group and the CEO made the decision. We actually voted to do more research because of the expense of the program.It is easy to use and to learn with many available templates. We are in psychiatry and there were not initially a great deal of templates but there are now. All in all it is a good program but expensive.
Jessica Adams profile photo

Pricing Details

AdvancedPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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