What users are saying about
19 Ratings
14 Ratings
19 Ratings
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Score 7.5 out of 100
14 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

AdvancedPM

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
Anonymous | TrustRadius Reviewer

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

AdvancedPM
athenaClinicals
8.3
Real-time eligibility verification
AdvancedPM
athenaClinicals
9.4
Claims management
AdvancedPM
athenaClinicals
8.2
Coding
AdvancedPM
athenaClinicals
9.0
Patient billing
AdvancedPM
athenaClinicals
8.2
Financial Reporting
AdvancedPM
athenaClinicals
6.6

Patient Scheduling

AdvancedPM
athenaClinicals
8.0
Rule-based scheduling
AdvancedPM
athenaClinicals
7.4
Automated appointment reminders
AdvancedPM
athenaClinicals
8.2
Automated patient check-in
AdvancedPM
athenaClinicals
8.2
Multi-location support
AdvancedPM
athenaClinicals
8.2
Calendar interface
AdvancedPM
athenaClinicals
8.2

Electronic Medical Records

AdvancedPM
athenaClinicals
8.6
Charting / document management
AdvancedPM
athenaClinicals
8.7
Templates
AdvancedPM
athenaClinicals
8.7
Patient portal
AdvancedPM
athenaClinicals
10.0
Mobile/tablet support
AdvancedPM
athenaClinicals
8.0
Fax integration
AdvancedPM
athenaClinicals
9.8
Integration with other EMR and PM systems
AdvancedPM
athenaClinicals
7.2
Workflow automation
AdvancedPM
athenaClinicals
8.4
Speech recognition
AdvancedPM
athenaClinicals
9.0
Customization
AdvancedPM
athenaClinicals
6.8
E-prescribing
AdvancedPM
athenaClinicals
9.8

Medical Security and Privacy

AdvancedPM
athenaClinicals
8.3
HIPAA compliance
AdvancedPM
athenaClinicals
8.2
Role-based permission levels
AdvancedPM
athenaClinicals
9.8
Data backups and redundancy
AdvancedPM
athenaClinicals
8.2
Local mode / networking failsafe
AdvancedPM
athenaClinicals
7.0

Workflow and Scale

AdvancedPM
athenaClinicals
8.7
Task tracking
AdvancedPM
athenaClinicals
8.2
Specialty-specific workflows
AdvancedPM
athenaClinicals
8.2
Multi-office / multi-physician capabilities
AdvancedPM
athenaClinicals
9.8

Pros

AdvancedPM

  • Detailed Aging reports very easy to follow and helpful in our business.
  • Navigation around appointment scheduler is excellent.
  • Creating custom templates with AMD convenient.
  • Best part--when system is slow, I can instantly send feedback on it, and see results soon!
Anonymous | TrustRadius Reviewer

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

Cons

AdvancedPM

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
Anonymous | TrustRadius Reviewer

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

Usability

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
Anonymous | TrustRadius Reviewer

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

Support Rating

AdvancedPM

AdvancedPM 5.0
Based on 2 answers
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
Anonymous | TrustRadius Reviewer

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

Implementation Rating

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
Anonymous | TrustRadius Reviewer

athenaClinicals

No score
No answers yet
No answers on this topic

Alternatives Considered

AdvancedPM

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
Anonymous | TrustRadius Reviewer

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

Return on Investment

AdvancedPM

  • The automated connection to our EHR has greatly improved our analytic capabilities.
  • Intuitive and efficient interfaces allows us to get new staff up to speed quickly.
Anonymous | TrustRadius Reviewer

athenaClinicals

No answers on this topic

Pricing Details

AdvancedPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

AdvancedPM
7.4
athenaClinicals
6.4

Usability

AdvancedPM
10.0
athenaClinicals
8.2

Reliability and Availability

AdvancedPM
9.0
athenaClinicals

Performance

AdvancedPM
9.0
athenaClinicals

Support Rating

AdvancedPM
5.0
athenaClinicals
9.0

Online Training

AdvancedPM
9.0
athenaClinicals

Implementation Rating

AdvancedPM
10.0
athenaClinicals

Scalability

AdvancedPM
9.0
athenaClinicals

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