AdvancedPM (formerly ADP AdvancedMD)

16 Ratings
Score 5.7 out of 101

athenaClinicals

12 Ratings
Score 6 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

I believe ADP AdvancedMD is best suited for a small-medium size practice. I could see where it may not be best suited for an eye doctor or hospital type setting. Otherwise, it is great for all other specialties. I have used it at a billing service as well and it was wonderful!
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athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.9
athenaClinicals
7.9
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.7
athenaClinicals
9.5
Claims management
AdvancedPM (formerly ADP AdvancedMD)
9.5
athenaClinicals
8.1
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.2
athenaClinicals
9.4
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
9.5
athenaClinicals
8.1
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
8.5
athenaClinicals
4.2

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.8
athenaClinicals
7.5
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaClinicals
7.0
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaClinicals
7.7
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
7.5
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaClinicals
7.7
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
7.0
athenaClinicals
7.5

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.3
athenaClinicals
7.7
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
7.9
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
7.9
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
9.6
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
6.8
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaClinicals
9.0
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
7.0
athenaClinicals
5.5
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
7.0
athenaClinicals
6.8
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaClinicals
9.0
Customization
AdvancedPM (formerly ADP AdvancedMD)
6.0
athenaClinicals
5.8
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
9.0

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
7.5
athenaClinicals
8.1
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaClinicals
7.9
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
7.0
athenaClinicals
9.0
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
5.0
athenaClinicals
7.8
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaClinicals
7.8

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.7
athenaClinicals
8.1
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaClinicals
7.8
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaClinicals
7.8
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaClinicals
8.9

Pros

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
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  • Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
  • The patient history module is easy to configure to meet the needs of the organization.
Dale Bowman profile photo

Cons

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
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  • There are many areas where Athena can improve. The support for surgery centers is non-existent. I was told that 2017 was going to be the year of the surgery center with opportunities to improve the system for that application. This never happened and the team that was supposed to assist me was disbanded.
  • The list of prior surgeries is cumbersome and difficult to use unless you happen to know the CPT code for the procedure. We end up choosing the closest procedure that we can find and making a note to clarify what we are listing.
  • The medication administration module is hard coded and cannot be changed. There are options that are absolutely ridiculous but we are told that they must stay that way. For example, an IV fluid rate is set at ml per minute rather than the standard of ml per hour. IV start sites are anything from the hand to rectal. When you give a medication it assumes that you are doing so based on a verbal order and requires that you document the verbal order. We give meds based on written orders almost all the time.
Dale Bowman profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
athenaClinicals8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
athenaClinicals9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
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Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better.
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Return on Investment

  • In comparison to other software companies out there, you can be confident in knowing that ADP AdvancedMD is a great product! They have customer support available from 8am - 8pm EST, so there should always be someone there to help!
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  • Its workflow has slowed all of my supported offices. However, the capture of documentation has provided for meaningful use eligibility.
  • My supported practices are part of an ACO, so GPRO reporting has made it easy for my ACO to provide shared savings.
  • It would be better if the templates had a click/dbl click for pertinent positives and negatives giving physicians the ability to document by exception.
No photo available

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

athenaClinicals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details