17 Ratings
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Score 6.5 out of 101
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
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Centricity EMR

Centricity CPS - which is both PM and EMR, works great in a medical office.
Debi Mitchell profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
Centricity EMR
9.0
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.2
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
9.7
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.0
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
9.7
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
Centricity EMR
9.5

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
Centricity EMR
8.5
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
Centricity EMR
8.3
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.2
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.4
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Centricity EMR
9.0
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.4

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
Centricity EMR
9.0
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Centricity EMR
9.4
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Centricity EMR
9.5
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
9.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.3
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Centricity EMR
9.7
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
Centricity EMR
8.4
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.5
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
9.0
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
Centricity EMR
8.4
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Centricity EMR
9.5

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
Centricity EMR
9.1
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Centricity EMR
9.7
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
Centricity EMR
9.2
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.8
Centricity EMR
8.7
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.9

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
Centricity EMR
8.7
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
Centricity EMR
8.4
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Centricity EMR
8.6
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Centricity EMR
9.2

Pros

  • AdvancedMD stores all information securely in their cloud, eliminating the need for local servers, security monitoring, related security costs.
  • AdvancedMD stores all medical records digitally eliminating the need for extensive paper-based record keeping and the corresponding security concerns.
  • AdvancedMD integrates nicely with faxing services, scanning via Fujitsu scanners, and related equipment.
  • AdvancedMD allows for customized input templates giving the medical practice some degree of flexibility as their needs dictate.
Stanley Harder profile photo
  • Tracking numbers
  • Scheduling appointments
  • Chart management
Michelle Marchese profile photo

Cons

  • Just recently we had an incident in which none of our employees could access the training.advancemd.com training materials. After extensive trouble shooting it was determined the issue was not with the local network, PC configuration, or firewalling. The AdvanceMD support personnel were not empowered to escalate this case as it should have been. Ultimately a correction in the server configuration for the training materials cleared up the issue, but not with assistance from Tier 1 support personnel.
  • Integration with the scanners can be problematic and has been a headache. Even with the Fujitsu scanners, the best in the business, we had challenges and found that some of the Tier 1 support staff were not trained or did not have access to the necessary documentation to fix the issue. The issues were eventually resolved but not without time lost in the process.
Stanley Harder profile photo
  • When you have a patient on the schedule and you want to see the registration of the patient it doesn't automatically go right to the patient, it makes you search for it.
Michelle Marchese profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
No photo available
Michelle Marchese profile photo

Return on Investment

  • Our ability to integrate with our BI tool via ODBC has had an immense positive effect on our business.
  • Our bank reconciliation has struggled mightily since switching to AdvancedMD.
No photo available
  • So far it is meeting our objectives
Michelle Marchese profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Centricity EMR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details