What users are saying about
18 Ratings
13 Ratings
18 Ratings
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Score 6.7 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Likelihood to Recommend

AdvancedPM

If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn
No photo available

ClearCare

It a great tool for the agency because it is easy to use (scheduling) and not too "techie" for individuals who are not very computer or browser savvy. For large scale, or complicated sales efforts it could use more features for tracking potential clients. If you are entering a lot of detailed and/or complicated narrative for care plans or potential client tracking, the interface is very basic and can be hard to work with. You are only given a small window where you're entering information.
Ken Helfers profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM
ClearCare
9.2
Real-time eligibility verification
AdvancedPM
ClearCare
9.4
Claims management
AdvancedPM
ClearCare
7.0
Coding
AdvancedPM
ClearCare
10.0
Patient billing
AdvancedPM
ClearCare
9.8
Financial Reporting
AdvancedPM
ClearCare
9.6

Patient Scheduling

AdvancedPM
ClearCare
8.9
Rule-based scheduling
AdvancedPM
ClearCare
8.8
Automated appointment reminders
AdvancedPM
ClearCare
9.3
Automated patient check-in
AdvancedPM
ClearCare
10.0
Multi-location support
AdvancedPM
ClearCare
9.3
Calendar interface
AdvancedPM
ClearCare
7.3

Electronic Medical Records

AdvancedPM
ClearCare
8.6
Charting / document management
AdvancedPM
ClearCare
8.7
Templates
AdvancedPM
ClearCare
9.0
Patient portal
AdvancedPM
ClearCare
8.6
Mobile/tablet support
AdvancedPM
ClearCare
7.3
Fax integration
AdvancedPM
ClearCare
9.0
Integration with other EMR and PM systems
AdvancedPM
ClearCare
9.0
Workflow automation
AdvancedPM
ClearCare
9.4
Speech recognition
AdvancedPM
ClearCare
9.0
Customization
AdvancedPM
ClearCare
6.7
E-prescribing
AdvancedPM
ClearCare
9.0

Medical Security and Privacy

AdvancedPM
ClearCare
8.7
HIPPA compliance
AdvancedPM
ClearCare
9.7
Role-based permission levels
AdvancedPM
ClearCare
9.2
Data backups and redundancy
AdvancedPM
ClearCare
8.0
Local mode / networking failsafe
AdvancedPM
ClearCare
8.0

Workflow and Scale

AdvancedPM
ClearCare
7.7
Task tracking
AdvancedPM
ClearCare
7.7
Specialty-specific workflows
AdvancedPM
ClearCare
6.5
Multi-office / multi-physician capabilities
AdvancedPM
ClearCare
9.0

Pros

AdvancedPM

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
No photo available

ClearCare

  • Integration for invoicing into QuickBooks makes balancing accounts easier.
  • The ability to mass message all of my CAREGivers is a great resource.
  • The ability to integrate into our payroll service helps tremendously.
Jonathan Thommarson profile photo

Cons

AdvancedPM

  • Lack of custom reporting or ease of custom reporting
  • Schedule templates somewhat limiting for large groups or unique scheduling situations
No photo available

ClearCare

  • The front page could be organized a little differently, I believe all of the tasks from the CareGivers are a bit overwhelming for a new employee. Possibly switch it to only 'missed' and 'late' clock ins.
  • The calendar set up throws me off from time to time. A normal calendar day starts on a Sunday verses Saturday.
  • Background and color setting changes would be huge for anyone with a creative mind.
Tiffany Amico profile photo

Usability

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available

ClearCare

ClearCare 9.0
Based on 1 answer
I have used ClearCare for about a year now and have only experienced positive outcomes with the system. It has everything you need from simple note reminders to detailed medial information regarding your client. If anyone in the health field takes the time to view this software, they would be hooked.
Tiffany Amico profile photo

Support

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available

ClearCare

No score
No answers yet
No answers on this topic

Implementation

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available

ClearCare

No score
No answers yet
No answers on this topic

Alternatives Considered

AdvancedPM

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
No photo available

ClearCare

This is a similar system that was created for organizational purposes for health businesses. Ortho2 is not as user friendly and takes much longer to learn the different ins and outs of the software system. I used it for over six years and still did not use all of the features in the system
Tiffany Amico profile photo

Pricing Details

AdvancedPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ClearCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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