What users are saying about
18 Ratings
14 Ratings
18 Ratings
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Score 7.4 out of 101
14 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

AdvancedPM

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
No photo available

ClearCare

It a great tool for the agency because it is easy to use (scheduling) and not too "techie" for individuals who are not very computer or browser savvy. For large scale, or complicated sales efforts it could use more features for tracking potential clients. If you are entering a lot of detailed and/or complicated narrative for care plans or potential client tracking, the interface is very basic and can be hard to work with. You are only given a small window where you're entering information.
Ken Helfers profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM
ClearCare
9.1
Real-time eligibility verification
AdvancedPM
ClearCare
9.2
Claims management
AdvancedPM
ClearCare
7.0
Coding
AdvancedPM
ClearCare
10.0
Patient billing
AdvancedPM
ClearCare
9.8
Financial Reporting
AdvancedPM
ClearCare
9.5

Patient Scheduling

AdvancedPM
ClearCare
8.9
Rule-based scheduling
AdvancedPM
ClearCare
8.7
Automated appointment reminders
AdvancedPM
ClearCare
9.3
Automated patient check-in
AdvancedPM
ClearCare
10.0
Multi-location support
AdvancedPM
ClearCare
9.2
Calendar interface
AdvancedPM
ClearCare
7.3

Electronic Medical Records

AdvancedPM
ClearCare
8.5
Charting / document management
AdvancedPM
ClearCare
8.7
Templates
AdvancedPM
ClearCare
9.0
Patient portal
AdvancedPM
ClearCare
8.4
Mobile/tablet support
AdvancedPM
ClearCare
7.4
Fax integration
AdvancedPM
ClearCare
9.0
Integration with other EMR and PM systems
AdvancedPM
ClearCare
9.0
Workflow automation
AdvancedPM
ClearCare
9.2
Speech recognition
AdvancedPM
ClearCare
9.0
Customization
AdvancedPM
ClearCare
6.3
E-prescribing
AdvancedPM
ClearCare
9.0

Medical Security and Privacy

AdvancedPM
ClearCare
8.8
HIPPA compliance
AdvancedPM
ClearCare
9.9
Role-based permission levels
AdvancedPM
ClearCare
9.4
Data backups and redundancy
AdvancedPM
ClearCare
8.0
Local mode / networking failsafe
AdvancedPM
ClearCare
8.0

Workflow and Scale

AdvancedPM
ClearCare
7.5
Task tracking
AdvancedPM
ClearCare
7.7
Specialty-specific workflows
AdvancedPM
ClearCare
5.7
Multi-office / multi-physician capabilities
AdvancedPM
ClearCare
9.0

Pros

AdvancedPM

  • Detailed Aging reports very easy to follow and helpful in our business.
  • Navigation around appointment scheduler is excellent.
  • Creating custom templates with AMD convenient.
  • Best part--when system is slow, I can instantly send feedback on it, and see results soon!
No photo available

ClearCare

  • ClearCare is quite user friendly. It was easy to pick up just by starting to use the software, clicking around to learn functionality.
  • By its nature of being web-based, we can access our full system after hours. This means that evening or weekend call-offs are much easier to staff. I can't imagine going back to software that is not web-based in this day and age.
  • While the noting of caregiver availability did take some time to get used to in the beginning (you enter the hours they are unavailable and work around that), it really does seem the best way to do it. The system will alert you if you are scheduling them for a shift they aren't actually available to take. As an added bonus, it also alerts if the shift triggers overtime. These alerts require an extra step to confirm that you want to add the shift.
  • The billing and payroll pages are pretty straightforward. We always have several people look over the numbers before exporting, so we don't usually have any errors in invoices or paychecks. If there is an error on an invoice that needs to be corrected, it is easy enough to edit and reprint.
  • The software includes a telephony system that requires caregivers to clock in and out of shifts. This adds a level of accuracy to both billing and payroll. If a client would ever question their invoice, we have verification that the caregiver was there, even if their parent with dementia claims nobody was there that day.
No photo available

Cons

AdvancedPM

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
No photo available

ClearCare

  • NOTE: ALL CAPS USED HERE FOR EMPHASIS, SINCE BOLD OR UNDERLINE IS NOT AVAILABLE.
  • New caregiver application feature allows smart phone users to apply, BUT most don't complete their application, they only fill out the first screen. After that, it is like "herding cats" to try to get them to finish. ClearCare needs to provide instructions to SCROLL ALL THE WAY DOWN TO FAR RIGHT CORNER AND CLICK THE ORANGE "NEXT" BUTTON UNTIL ALL SECTIONS HAVE BEEN COMPLETED. Also, there is a button we can click in the partial application to obtain a link and copy and paste it into a message to the applicant asking that they finish their application. HOWEVER, it is incredibly long! It runs off my email screen. If that link could somehow be shortened....
  • Messaging is tricky for caregivers. Although ClearCare allows simultaneous sending of email and text, the long, unique email "from" address often causes those messages to go to SPAM/Junk. And the text messages come from a different area code, so many applicants ignore them. We have two pages of instructions for understanding ClearCare messages, and which ones NOT TO REPLY to that we go through during caregiver training, but they still forget.....if the automatic text reminders could possibly say DO NOT REPLY TO THIS AUTOMATIC REMINDER, that would help a lot! And is there a way to "spoof" our area code?
  • Care plans can only be typed using plain text. This makes it very hard to read. If they could allow HTML text, we could use numbers, bullets and other formatting to make care plans easier to read. Then it would be MORE LIKELY THAT CAREGIVERS WOULD FOLLOW THE INSTRUCTIONS ;-).
Robin Helfers profile photo

Usability

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available

ClearCare

ClearCare 9.0
Based on 1 answer
I have used ClearCare for about a year now and have only experienced positive outcomes with the system. It has everything you need from simple note reminders to detailed medial information regarding your client. If anyone in the health field takes the time to view this software, they would be hooked.
Tiffany Amico profile photo

Support

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available

ClearCare

No score
No answers yet
No answers on this topic

Implementation

AdvancedPM

AdvancedPM 10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available

ClearCare

No score
No answers yet
No answers on this topic

Alternatives Considered

AdvancedPM

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
No photo available

ClearCare

We had a locally hosted system. It was not user-friendly. It was not cloud-based. ClearCare makes it easy to see a schedule, contact a client, message a CAREGiver, or do a host of other things from wherever I am connected.
Jonathan Thommarson profile photo

Pricing Details

AdvancedPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClearCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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