AdvancedPM (formerly ADP AdvancedMD)

16 Ratings
Score 5.7 out of 101

Kareo Practice Management

7 Ratings
Score 7.4 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

I believe ADP AdvancedMD is best suited for a small-medium size practice. I could see where it may not be best suited for an eye doctor or hospital type setting. Otherwise, it is great for all other specialties. I have used it at a billing service as well and it was wonderful!
No photo available

Kareo Practice Management

I can't imagine who it is appropriate for- unless you could care less if you get prescription refill requests from pharmacies, send portal messages to patients but they have no clue they have a new message to read. It's not ideal for large or small practices. Allow them to overbook your schedule with "new patients" that are on insurance plans you don't even accept for a 15 minute time interval...So if this the flow of your practice- this is the EHR for you. Otherwise, steer clear.
Ashley Toutounchi, MD profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.9
Kareo Practice Management
8.1
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.7
Kareo Practice Management
7.0
Claims management
AdvancedPM (formerly ADP AdvancedMD)
9.5
Kareo Practice Management
8.5
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.2
Kareo Practice Management
8.1
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
9.5
Kareo Practice Management
8.8
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
8.5
Kareo Practice Management
8.1

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.8
Kareo Practice Management
7.3
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Practice Management
6.1
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Practice Management
7.7
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
6.3
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Practice Management
9.2
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Practice Management
7.4

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.3
Kareo Practice Management
8.0
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
7.7
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
7.9
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
7.3
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
8.9
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Practice Management
7.0
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Practice Management
8.7
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Practice Management
7.6
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Practice Management
9.5
Customization
AdvancedPM (formerly ADP AdvancedMD)
6.0
Kareo Practice Management
7.6
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
7.3

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
7.5
Kareo Practice Management
8.7
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Practice Management
9.1
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
7.0
Kareo Practice Management
7.6
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
5.0
Kareo Practice Management
8.0
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Kareo Practice Management
10.0

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.7
Kareo Practice Management
8.2
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
9.0
Kareo Practice Management
7.4
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Practice Management
7.6
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Kareo Practice Management
9.7

Pros

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
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  • Customer Service! They have always had an answer to any of my questions before exiting a phone call.
  • Clearing house reports are very detailed. They give me the answers to denied claims without having to make a phone call.
  • Reports are easy to read and maneuver through. Everything is easily accessible.
Kristy Gallant profile photo

Cons

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
No photo available
  • We have had times where claims have been rejected or simply never made it to clearing house when there is a "glitch". (Hasn't happened recently)
  • Could not use Kareo temporarily (12+ hrs), had to uninstall and reinstall program in order to fix issue.
  • I am not familiar with any other EHR software, cannot compare Kareo to other reports.
Kristy Gallant profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
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We wanted a change from the previous PM system we had before that was old and out of date. Kareo has support that can help out and if they don't know the answer to something they will always get back to you by email or phone call with whatever it is you need. That is one thing we didn't get with our old system but is very important to have.
Alysha De Leon profile photo

Return on Investment

  • In comparison to other software companies out there, you can be confident in knowing that ADP AdvancedMD is a great product! They have customer support available from 8am - 8pm EST, so there should always be someone there to help!
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  • It has helped us keep track of our A/R. We really like that it gives us the number of days on the home screen because we use that as our goal to get work done and get the count down per month.
Alysha De Leon profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AdvancedPM (formerly ADP AdvancedMD) Editions & Modules
AdvancedPM (formerly ADP AdvancedMD)
Additional Pricing Details

Kareo Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Kareo Practice Management Editions & Modules
Kareo Practice Management
Edition
Physician Provider
$2991
Low-Volume Provider
$1491
Non-Physician Provider (Low-Volume)
$74.501
1. per provider
Additional Pricing Details