Advanced Time Management Attendance on Demand vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Advanced Time Management Attendance on Demand
Score 5.3 out of 10
N/A
Advanced Time Management headquartered in Grand Rapids, Michigan offers Attendance on Demand, their cloud-based time and attendance option.N/A
ServiceTitan
Score 8.3 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
Advanced Time Management Attendance on DemandServiceTitan
Editions & Modules
No answers on this topic
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
Advanced Time Management Attendance on DemandServiceTitan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Advanced Time Management Attendance on DemandServiceTitan
Top Pros
Top Cons
Best Alternatives
Advanced Time Management Attendance on DemandServiceTitan
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User Ratings
Advanced Time Management Attendance on DemandServiceTitan
Likelihood to Recommend
9.0
(2 ratings)
7.9
(12 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Advanced Time Management Attendance on DemandServiceTitan
Likelihood to Recommend
Advanced Time Management
Advanced Time Management Attendance on Demand is so easy to use to track time worked, and categories time was worked in. It is not cumbersome as an employee and can be easily filled out in a snap while seeing totals. It is 100 times easier than any other time management tracking tool I've ever used.
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ServiceTitan
Well suited for larger companies, and companies that can take advantage of numerous features like dispatching, inventory, etc. Smaller shops may not find ServiceTitan as helpful or at least potentially complicated for a scaled back operation. It doesn't have accounting software, so make sure you have QuickBooks or something similar.
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Pros
Advanced Time Management
  • It allows its users to go back and check their time, see if there are any discrepancies, or if they forgot to clock in/out so that administration can be notified.
  • It allows the administration to make sure employees aren't going over with their time, and if their written time sheets correlate to their digital time (with Advanced Time Management Attendance on Demand).
  • It also allows the administration to see work times/flow and change/update staff schedules as needed.
  • Allows employees to track their time off/vacation time and sick time.
  • Advanced Time Management Attendance on Demand can be used on a computer or mobile device, which makes it convenient for everyone.
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ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
Advanced Time Management
  • The time input sometimes doesn't load right away when hours are added. You have to wait a few seconds.
  • PTO and other non-worked time are in a separate section, not a category to choose from.
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ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Likelihood to Renew
Advanced Time Management
Ease of use, helpfulness, easy to navigate, ability to use on any computer or mobile device.
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ServiceTitan
No answers on this topic
Usability
Advanced Time Management
Very easy to use overall.
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ServiceTitan
No answers on this topic
Support Rating
Advanced Time Management
I have not interacted with Advanced Time Management Attendance on Demand's support team.
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ServiceTitan
No answers on this topic
Alternatives Considered
Advanced Time Management
I've heavily used BST Global and ProWorkflow, both of which are cumbersome in selecting where time was spent and adding it up correctly. It took hours each week to track my time. Now, it takes maybe 5 minutes with Advanced Time Management Attendance on Demand.
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ServiceTitan
No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner.
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Return on Investment
Advanced Time Management
  • Advanced Time Management Attendance on Demand has allowed our company to keep our costs down by keeping overtime down. When employees and administration alike can track the hours worked per week, it really makes it easy for everyone.
  • We really haven't seen any negative impact - the only negative is human error when employees forget to punch in or out, and it has to be manually corrected. But that isn't a programming problem, again, just human error.
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ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
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ScreenShots

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board