TrustRadius

AdvancedPM, by AdvancedMD

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdvancedPM, by AdvancedMD
Score 7.1 out of 10
N/A
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.N/A
Pricing
AdvancedPM, by AdvancedMD
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
AdvancedPM, by AdvancedMD
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
AdvancedPM, by AdvancedMD
Considered Both Products
AdvancedPM, by AdvancedMD
Verified User
Administrator
Chose AdvancedPM, by AdvancedMD
The only benefit (which ended up being false for us) was the price point. By theory, it is capable of quite a lot, but sadly we never got that far to even be able to try it. We are just paying for a system we are 100% unable to utilize. We ended up staying with our current EHR …
Verified User
Director
Chose AdvancedPM, by AdvancedMD
AdvancedMD is a much more user-friendly interface and can be customized much easier without the need for in-house developers. I do think NextGen is more targeted to enterprise level clients as the standard reporting is more in tune with accrual accounting and allows for …
Verified User
Analyst
Chose AdvancedPM, by AdvancedMD
AdvancedMD is cloud-based. Kareo PM was cloud-based, but NextGen was not. The ability to reduce in-house infrastructure has been great. When we were using NextGen, it was much easier to reconcile our bank account to the payments posted in the PM software. AdvancedMD's access to …
Verified User
Technician
Chose AdvancedPM, by AdvancedMD
We use both programs in our practice and AdvancedMD is used primarily for scheduling and patient info.
Verified User
Project Manager
Chose AdvancedPM, by AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
Verified User
Account Manager
Chose AdvancedPM, by AdvancedMD
I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do …
Top Pros
Top Cons
Best Alternatives
AdvancedPM, by AdvancedMD
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.4 out of 10
All AlternativesView all alternatives
User Ratings
AdvancedPM, by AdvancedMD
Likelihood to Recommend
1.0
(8 ratings)
Usability
10.0
(1 ratings)
Availability
9.0
(2 ratings)
Performance
9.0
(1 ratings)
Support Rating
5.0
(2 ratings)
Online Training
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
Configurability
8.0
(1 ratings)
Product Scalability
9.0
(1 ratings)
Vendor post-sale
1.0
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
User Testimonials
AdvancedPM, by AdvancedMD
Likelihood to Recommend
AdvancedMD
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
Verified User
Anonymous
Read full review
Pros
AdvancedMD
  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
Verified User
Anonymous
Read full review
Cons
AdvancedMD
  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
Verified User
Anonymous
Read full review
Usability
AdvancedMD
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
Verified User
Anonymous
Read full review
Support Rating
AdvancedMD
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
Verified User
Anonymous
Read full review
Implementation Rating
AdvancedMD
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
Verified User
Anonymous
Read full review
Alternatives Considered
AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
Verified User
Anonymous
Read full review
Return on Investment
AdvancedMD
  • We are paying over 5K for absolutely nothing.
  • We believe this company does not concern itself with the end-user.
  • We identified a large lack of ethics in the organization.
Verified User
Anonymous
Read full review
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