What users are saying about
24 Ratings
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Score 4.1 out of 100
6 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • athenaOne is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.0

AdvancedPM, by AdvancedMD

10%
8 Ratings
10.0

athenaOne

100%
1 Rating

Usability

10.0

AdvancedPM, by AdvancedMD

100%
1 Rating

athenaOne

N/A
0 Ratings

Availability

9.0

AdvancedPM, by AdvancedMD

90%
4 Ratings

athenaOne

N/A
0 Ratings

Performance

9.0

AdvancedPM, by AdvancedMD

90%
2 Ratings

athenaOne

N/A
0 Ratings

Support Rating

5.0

AdvancedPM, by AdvancedMD

50%
4 Ratings

athenaOne

N/A
0 Ratings

Online Training

9.0

AdvancedPM, by AdvancedMD

90%
1 Rating

athenaOne

N/A
0 Ratings

Implementation Rating

10.0

AdvancedPM, by AdvancedMD

100%
2 Ratings

athenaOne

N/A
0 Ratings

Configurability

8.0

AdvancedPM, by AdvancedMD

80%
1 Rating

athenaOne

N/A
0 Ratings

Product Scalability

9.0

AdvancedPM, by AdvancedMD

90%
1 Rating

athenaOne

N/A
0 Ratings

Vendor post-sale

1.0

AdvancedPM, by AdvancedMD

10%
1 Rating

athenaOne

N/A
0 Ratings

Vendor pre-sale

1.0

AdvancedPM, by AdvancedMD

10%
1 Rating

athenaOne

N/A
0 Ratings

Likelihood to Recommend

AdvancedMD

It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
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athenahealth

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
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Pros

AdvancedMD

  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
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athenahealth

  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
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Cons

AdvancedMD

  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
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athenahealth

  • At this point I can not think of anything that I am missing.
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Pricing Details

AdvancedPM, by AdvancedMD

Starting Price

Editions & Modules

AdvancedPM, by AdvancedMD editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    athenaOne

    Starting Price

    Editions & Modules

    athenaOne editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      AdvancedMD

      Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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      athenahealth

      No answers on this topic

      Support Rating

      AdvancedMD

      I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
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      athenahealth

      No answers on this topic

      Implementation Rating

      AdvancedMD

      I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
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      athenahealth

      No answers on this topic

      Alternatives Considered

      AdvancedMD

      ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
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      athenahealth

      SOAPWARE, Centricity, Amazing charts
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      Return on Investment

      AdvancedMD

      • We are paying over 5K for absolutely nothing.
      • We believe this company does not concern itself with the end-user.
      • We identified a large lack of ethics in the organization.
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      athenahealth

      • At least 2-3% increase in revenue collection.
      • Timely note completion rate went up.
      • Increase in payments from insurers for P4P.
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