AdvancedPM, by AdvancedMD vs. Epic MyChart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdvancedPM, by AdvancedMD
Score 7.2 out of 10
N/A
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.N/A
MyChart
Score 6.7 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
Pricing
AdvancedPM, by AdvancedMDEpic MyChart
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdvancedPM, by AdvancedMDMyChart
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AdvancedPM, by AdvancedMDEpic MyChart
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10

No answers on this topic

Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AdvancedPM, by AdvancedMDEpic MyChart
Likelihood to Recommend
1.0
(8 ratings)
8.8
(5 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(2 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
AdvancedPM, by AdvancedMDEpic MyChart
Likelihood to Recommend
AdvancedMD
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
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Epic
While not perfect, it is one of the easier-to-use electronic health record systems that I have used thus far.
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Pros
AdvancedMD
  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
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Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
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Cons
AdvancedMD
  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
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Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
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Usability
AdvancedMD
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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Epic
No answers on this topic
Support Rating
AdvancedMD
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
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Epic
No answers on this topic
Implementation Rating
AdvancedMD
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
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Epic
No answers on this topic
Alternatives Considered
AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
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Epic
More market share, so people are more used to Epic MyChart.
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Return on Investment
AdvancedMD
  • We are paying over 5K for absolutely nothing.
  • We believe this company does not concern itself with the end-user.
  • We identified a large lack of ethics in the organization.
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Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
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