AdvancedPM, by AdvancedMD vs. Kareo EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdvancedPM, by AdvancedMD
Score 7.5 out of 10
N/A
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.N/A
Kareo EHR
Score 1.2 out of 10
N/A
Kareo provides a full-featured EHR. The vendor says it is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Powerful Scheduler, and Flexible Documentation and Notes.
$150
per provider/per month
Pricing
AdvancedPM, by AdvancedMDKareo EHR
Editions & Modules
No answers on this topic
Kareo Practice Management (Low Claim Volume)
$150
per provider/per month
Kareo Practice Management (Unlimited Claims)
$300
per provider/per month
Kareo Billing Services
Contact sales team
Offerings
Pricing Offerings
AdvancedPM, by AdvancedMDKareo EHR
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdvancedPM, by AdvancedMDKareo EHR
Considered Both Products
AdvancedPM, by AdvancedMD
Chose AdvancedPM, by AdvancedMD
The only benefit (which ended up being false for us) was the price point. By theory, it is capable of quite a lot, but sadly we never got that far to even be able to try it. We are just paying for a system we are 100% unable to utilize. We ended up staying with our current EHR …
Kareo EHR

No answer on this topic

Top Pros
Top Cons
Features
AdvancedPM, by AdvancedMDKareo EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
Kareo EHR
4.0
5 Ratings
63% below category average
Real-time eligibility verification00 Ratings4.04 Ratings
Claims management00 Ratings4.04 Ratings
Coding00 Ratings4.05 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
Kareo EHR
1.1
4 Ratings
152% below category average
Calendar interface00 Ratings1.14 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
Kareo EHR
2.2
5 Ratings
107% below category average
Charting / document management00 Ratings1.14 Ratings
Templates00 Ratings2.04 Ratings
Patient portal00 Ratings1.15 Ratings
Speech recognition00 Ratings7.02 Ratings
Customization00 Ratings1.14 Ratings
E-prescribing00 Ratings1.13 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
Kareo EHR
8.0
5 Ratings
5% below category average
HIPAA compliance00 Ratings8.05 Ratings
Best Alternatives
AdvancedPM, by AdvancedMDKareo EHR
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
athenaClinicals
athenaClinicals
Score 9.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10
Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdvancedPM, by AdvancedMDKareo EHR
Likelihood to Recommend
1.0
(8 ratings)
1.1
(5 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
10.0
(1 ratings)
1.0
(1 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(2 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
AdvancedPM, by AdvancedMDKareo EHR
Likelihood to Recommend
AdvancedMD
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
Read full review
Pros
AdvancedMD
  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Catching missing patient info
  • Catching missing insurance info
  • Providing mailing addresses
Read full review
Cons
AdvancedMD
  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Everything created can always use adjusting depending on the situation
  • Adapting to client needs quicker
  • Problems are not reported in a timely manner
Read full review
Likelihood to Renew
AdvancedMD
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
Read full review
Usability
AdvancedMD
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
The user interface is fine but it the app constantly freezes or crashes.
Read full review
Support Rating
AdvancedMD
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Implementation Rating
AdvancedMD
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Alternatives Considered
AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
Read full review
Return on Investment
AdvancedMD
  • We are paying over 5K for absolutely nothing.
  • We believe this company does not concern itself with the end-user.
  • We identified a large lack of ethics in the organization.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
  • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
  • Again ASK questions; do a test run; ask about the migration of your data and its charges.
  • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
Read full review
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